Mount Royal Hotel Edinburgh by The Unlimited Collection

Ulasan Mount Royal Hotel Edinburgh by The Unlimited Collection

Mount Royal Hotel Edinburgh by The Unlimited Collection

53 Princes St, Edinburgh, EH2 2DG, United KingdomLihat Butiran Hotel
Mount Royal Hotel Edinburgh by The Unlimited Collection
Mount Royal Hotel Edinburgh by The Unlimited CollectionMount Royal Hotel Edinburgh by The Unlimited CollectionMount Royal Hotel Edinburgh by The Unlimited Collection
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Ulasan Tetamu

4.3/5
Sangat Baik
216 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.0
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(216)
Ulasan positif(199)
Ulasan dengan gambar/video(53)
Lokasi yang sesuai(48)
Lokasi yang strategik(44)
Perkhidmatan yang baik(35)
Pemandangan baik(28)
Berdekatan dengan stesen kereta api(27)
Penebatan bunyi yang sederhana(15)
Sarapan pagi yang lazat(15)
Restoran yang bagus(7)
Ulasan kurang baik(17)
Pengguna Tetamu
BILIK KLASIK, 2 katil single
Menginap pada Ogo 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Okt 2024
It’s a boutique hotel. Location is excellent. You can get anything you need, eat everything you want and access to sighting spots, and transports easily. Room was restaurant are beautiful. Breakfast is also very good and sufficient.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to leave a review; we truly appreciate it. We’re happy to hear you had a wonderful stay and enjoyed our central location, making it easier to explore the area.Your feedback is invaluable, and we look forward to welcoming you back in the future.Warm regards, Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
Deborah Ann
Classic Room, 1 Queen Size Bed
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2024
Lovely hotel in a great location, public transport, shopping and many restaurant choices. The hotel has its own restaurant as well which was fabulous as well and bar. Staff are lovely and more than helpful would have no hesitation staying again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Deborah Ann, Thank you for your wonderful review! We’re thrilled to hear you enjoyed our great location, with convenient access to public transport, shopping, and a variety of restaurants. It’s fantastic to know you appreciated our own restaurant and bar as well.Your kind words about our lovely and helpful staff mean a lot to us. We’d be delighted to welcome you back and hope to see you again soon!Kind regards,VickiDuty ManagerMount Royal Hotel, Princes Street, Edinburgh
Asif
Bilik Double Klasik
Menginap pada Nov 2024
Solo
2 ulasan
3.7/5
Disiarkan pada 2 Dis 2024
A pleasant stay. Hotel room clean and tidy as was reception and dining. Staff were friendly though housekeeping was slow and had not cleaned my room when I was out for the day, so I returned to an unmade room. Because I’d travelled the night before, after a morning and early afternoon out, I wanted daytime rest and housekeeping walked in on me when I was taking a short nap late afternoon. Said they’d be back in an hour but when they came in I was showering so the room didn’t get made up as they were now going off duty. Offered to replenish my coffee, so at least made a gesture. Otherwise a pleasant stay. Nicely located in the heart of the city just minutes away from local attractions, the ferris wheel and the train station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Asif, Thank you for your feedback. We're pleased to hear you enjoyed your stay, appreciated the clean facilities, and found our central location convenient.We’re sorry to hear about the timing issues with housekeeping, but I’m glad this did not negatively affect your stay. Your comments are valuable, and I will share them with our team.Thank you once again for staying with us, and we look forward to welcoming you back in the future!Kind regards,VickiDuty ManagerMount Royal Hotel, Princes Street, Edinburgh
Pengguna Tetamu
Classic Room, 1 Queen Bed, 1 Single Bed
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Nov 2024
Fabulous stay. Hotel very central..lovely, clean room with a view over Princes Street and the Christmas market, over to the castle. Our only grumble would be lack of drawers in the room. All the staff were friendly and helpful. We would certainly stay again if visiting Edinburgh.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your lovely review! We're happy you enjoyed your stay, our central location, the clean room, and the stunning views of Princes Street, the Christmas market, and the castle.We appreciate your feedback about the lack of drawers and will keep it in mind for future improvements.It’s wonderful to hear our friendly staff added to your experience, and we’d love to welcome you back on your next visit to Edinburgh!Best regards, Duty Manager Mount Royal Hotel Prince's Street Edinburgh
Pengguna Tetamu
Bilik Double Klasik
Menginap pada Nov 2024
Solo
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 4 Nov 2024
Excellent value for money and the decor throughout was much smarter than I was expecting.  The location was superb, so central, within easy walking distance of many places of interest and a great choice of bars and restaurants.  My room was small but perfectly adequate and spotlessly clean. It was located at the back of the building, so no views but I wasn’t planning to spend much time in it so this didn’t detract from my experience. The room itself was very quiet and the bed very comfortable, ideal!! I will certainly stay here again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your lovely review! We're delighted to hear you found us excellent value for money and that the decor exceeded your expectations. Our central location is indeed a great perk, and we're glad it made exploring the local sights and enjoying nearby dining options so convenient for you. While your room may have been compact, it’s good to know it met your needs, providing a peaceful and comfortable space to relax. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
Seth
Superior Room Castle View, 1 King Size Bed
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Okt 2024
Great service from the reception area. The hotel breakfast is of good quality and has a great selection of hot and other foods to try.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Seth, Thank you very much for your review! We're glad that you enjoyed your stay with us. We're glad you enjoyed the service at reception and our breakfast selection. We hope to welcome you back soon for another perfect stay. Warm regards, Vicki Duty Manager Mount Royal Hotel Princes Street City Edinburgh
kjq366162
Classic Room, 1 Queen Size Bed
Menginap pada Mac 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mei 2024
Good location, close to train station. The view is very nice too. Booked late for Easter, so quite expensive.
Terjemah
Jawapan daripada Pihak Penginapan: Dear kjq366162.Thank you for your review. We ae pleased to hear that you enjoyed our convenient location and the nice view. We understand that prices can vary depending on the season and demand. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel
Pengguna Tanpa Nama
Bilik Classic dengan 3 Katil Single
Menginap pada Jan 2024
Melancong bersama rakan
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 5 Feb 2024
Nice hotel near with store and fast food restaurant. The front view also nice with old town view. The problem just i cant find in room phone inside my room. So its hard for me to request the amenities that i want.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be pleasant and enjoyed its convenient location near stores and fast-food restaurants. It's fantastic that you also appreciated our stunning views of Edinburgh Castle and Princes Street Gardens.However, we apologise for the inconvenience you experienced regarding the absence of a phone in your room. Your review is invaluable to us, and we will ensure to address this issue promptly to enhance our guests' experience.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,VickiGuest Services TeamMercure Edinburgh City Princes Street Hotel
Pengguna Tetamu
Classic Room, 1 Queen Size Bed
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Dis 2024
Lovely hotel in a fantastic location, staff were excellent.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your kind words! We're happy to hear you enjoyed our fantastic location and found our staff to be excellent. It means a lot to us, and we hope to welcome you back again soon for another perfect stay!Kind regards,Duty ManagerMount Royal Hotel, Princes Street, Edinburgh
Shao
BILIK KLASIK, 2 katil single
Menginap pada Dis 2023
Pasangan
2 ulasan
3.7/5
Disiarkan pada 25 Dis 2023
Hotel a bit run down but location is excellent. Sound proof was terrible. Very good buffet breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Shao.Thank you for sharing your thoughts about your recent stay. We appreciate your kind words about our excellent location and buffet breakfast. I am delighted to announce that the hotel has started a refurbishment to transform the hotel. If your future travels bring you back to Edinburgh, we would be delighted to welcome you again.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel
Amy.in.asia
Bilik Double Klasik
Menginap pada Dis 2023
Solo
19 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Dis 2023
Perfect location, super friendly staff and helpful! Mercure Princes St is the ideal location for a Christmas trip to Edinburgh as it overlooks the markets.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Amy.in.asia.Thank you for your fantastic feedback! We are delighted to hear that you enjoyed the perfect location. It is great to know that our staff's friendliness and helpfulness contributed to making your stay enjoyable. We appreciate your kind words and look forward to welcoming you back for another memorable stay.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel
Kester
Bilik Twin Klasik Generasi Seterusnya
Menginap pada Mei 2024
Melancong bersama rakan
8 ulasan
2.7/5
Disiarkan pada 30 Mei 2024
Cannot complain about the location, which is just on the Prince Street. However, the staff was not helpful at all. the Wi-Fi signal was really bad. No drinking water is provided. What surprised me most was that I was told that only the upgraded room can have such bottles of water. which sounds odd to me.I can say this is one of the worst hotel I have ever stayed among the other hotels in Accor group.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kester.Thank you for your feedback. We are glad you appreciated our convenient location. We apologize for the issues you encountered with our staff and the Wi-Fi signal. Tap drinking water is always available in the hotel, and bottled water is included in our Privilege and Superior rooms. Additionally, you can always purchase bottled water at the bar. We appreciate your comments and will work on improving our service. We hope to provide a better experience on your next stay.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street HotelKind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel
Dandoval
Bilik Double Klasik
Menginap pada Jul 2024
Lain-lain
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
The hotel staff was very friendly. I would highly recommend it to others.
Terjemah
marita
Klasik Tunggal
Menginap pada Apr 2024
Solo
4 ulasan
3.7/5
Disiarkan pada 24 Apr 2024
Terrific location. Tram from airport stops a block down. Marks and Spencer is right next door. Prince Street garden, national gallery, Sir Walter Scott monument across the street. Shopping and food places galore.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Marita,Thank you for sharing your feedback with us. I'm glad to hear that you enjoyed our terrific location. Situated on Princes Street right next to Marks&Spencers, with unparalleled views of Edinburgh Castle and Princes Street Gardens. Our central location not only provides convenient access to these landmarks but also a great base for shopping galore, with the airport bus trams just around the corner and the train station a mere five minutes away. Thank you for taking the time to share your experience, and we look forward to welcoming you back for another memorable stay. Should you require any further assistance, please feel free to reach out to us.Warm regards,Vicki Guest Services Team Mercure Edinburgh Princes Street City Centre Hotel
Pengguna Tetamu
Klasik Tunggal
Menginap pada Okt 2023
Solo
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Okt 2023
decorations are a little bit old but reception has a pretty good attitude.view from the room is amazing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest.Thank you for your feedback. We're glad to hear that the reception staff had a good attitude and that you enjoyed the amazing view from your room. We appreciate your input and hope to host you again in the future.Kind regardsAnna Guest Services ManagerMercure Edinburgh City Princes Street Hotel