Hotel di Edinburgh Old Town, Edinburgh

Aparthotel is perfectly located and near to everything. We were able to walk easily to most of the nearby attractions, with a lot of restaurants and pubs around. We booked a one‑bedroom apartment that came with a twin bed and a sofa bed, plus a small kitchen where you could cook if you wished. The room was clean, and the facilities felt quite new. Staff were friendly and helpful. Housekeeping wasn’t provided daily, so we had to clear rubbish ourselves and collect tissues or fresh towels from the front desk — not a major inconvenience. The property also had a spacious public area (used as breakfast area in the morning) where people could work or play card or board games. The only issue we encountered was with the laundry service: it was closed the night prior to the scheduled maintenance day, leaving us to carry our dirty clothes around.

The aparthotel was in a great central location only a walk away from many attractions such as Holyrood palace, arthur's seat, Edinburgh castle etc. It is off the royal mile. There are restaurants at your door stop such as chef bako where I tried a nice street style burger and fried mars bar. The check in was easy. They provide all the ncessary cutlery, there was some milk, tea, sugar coffeez salt and pepper available in the room. You can have daily room cleaning and can also do own laundry as there was a washing machine in the room. It is quiet and not in a noisey location. Negatives: I would say the set up of the toilet wasn't the best in terms of the radiator was really close to the toilet seat so if you were a larger person, you wouldn't comfortably be able to sit on the toilet seat. There weren't any hooks on the toilet door to hand towels. No shower holders in the shower to put shampoo or soap etc. The headboard rest isn”t needed as shortens the length of the bed so your feet come off the end of the bed. These rests are not detachable. Overall with a few adjustments in the room it would be better but I would stay there again because of the location.

I really enjoyed my four days. Wonderful hotel the team was very friendly and helpful at all times of the day. Great location easy to get to from the Station/airport. Good trams service along Princes Street. Plenty of buses along South Bridge which is a short walk. Enjoyed the spa facilities especially the swimming pool. The lounge near the reception area is a little chilly but a nice spot to relax with a warm drink. Overall a very pleasant stay. Would recommend. Rooms Good size room, fantastic shower and products. Bed was very comfortable. It was a tad cold so I requested a blanket which was very snug. Bonus having a fridge and complimentary water nice touch. Tea/coffee try was good but would be great to have some hot chocolate. Nearby activities Holyrood Palace and gardens on your doorstep along with great views of Arthur Seat. Five minutes walk to the Royal Mile. Food and drinks There is a restaurant and bar in the hotel. I found the food a bit hit and miss to be honest. Breakfast is great with a great choice in food for all palettes. Warm friendly service.

This is a photo I took at my accommodation in Edinburgh. It was only about a one-minute walk from the station, and most of the main tourist attractions were nearby, which made getting around very convenient. The only surprise was that I didn’t realise it was a triple bunk bed when I booked it. I booked it without thinking much about the bed setup, so I was a bit caught off guard. As a result, I hit my head a few times! Other than that, everything was fine. Interestingly, the top bunk (third level) actually looked like the best spot.

The service was truly exceptional. My first stay was in Manchester, and the overall ambiance of the hotel was fantastic. My girlfriend and I really enjoyed it. So, when we saw that this apartment was available in Edinburgh as well, we didn’t hesitate to book it.🤩The Edinburgh Castle can be seen from the hotel’s entrance, and the street scene next to the hotel is also quite beautiful.

When we checked in (around 2pm) we were given a card to a room. After making it upstairs we walked our 7 year old girl into an occupied room. This is a pretty big safety issue. We went back downstairs and was told ‘it’s because you checked in early, rather than a simple ‘sorry it’s a mistake’ which to be honest annoyed me. We were then told to come back after 3pm. We returned at 5pm and they had moved us to another room. In the morning because of the room change and possibly bad communication the staff said we had more money to pay in unpaid bills. This wasn’t the case but these cases definitely affected how we feel about the staff at this hotel. Passing that by now. Great location and comfy room. Bathroom is small but that’s to be expected sometimes

Without doubt, this was one of our finest hotel stays in recent memory. From the moment we arrived, Novotel Edinburgh set the tone with a level of warmth and professionalism that genuinely stood out. The staff were incredibly helpful throughout and what really demonstrated this was a small but telling moment: we lost our key card during the stay, and it was replaced immediately, without any fuss or inconvenience whatsoever. It's the kind of effortless service that puts you completely at ease, and it's something you remember long after checkout. The breakfast deserves a special mention — it was simply top notch. The spread was so good that holding back was near impossible, and it's the kind of breakfast that makes you actually look forward to the morning. Freshly prepared, well-stocked, and served with care — it's one of the best hotel breakfasts we've had. The location is outstanding. Sitting just a mile from Edinburgh Castle, you're right in the heart of one of the most iconic cities in the UK. Public transport couldn't be more convenient either  buses are accessible right behind the hotel, making it incredibly easy to get around the city without needing a car at all. The one area that needs addressing is parking. The hotel's own car park is frequently full, which meant we had to use the nearby NCP instead. To the hotel's credit, they did provide a discount for the NCP - a thoughtful gesture that softened the inconvenience. However, it's worth noting for electric vehicle drivers: the EV charging at the NCP is painfully slow, so factor that into your plans if you're arriving in an electric car. A heads-up from the hotel at check-in would go a long way. Parking frustrations aside, Novotel Edinburgh is a brilliant base for exploring the city - exceptional staff, an unmissable breakfast, and a location that's hard to beat. We'd return without hesitation.

Fairly average hotel. Not worth the prices they charge. Emailed reception 3 times before arrival, not one reply. Room was nice and modern. Bed was comfy and shower was strong. Windows were only single glazed and looked over the train station which meant it was noisy even through the night. The executive lounge isnt really an executive lounge. Its just the breakfast room. Offering was fairly basic. Coffee machine didnt work much during our stay. On the lower ground floor so no windows. The old lounge upstairs was much better. Clearly cutting back on what they offer to save money. Breakfast was clearly designed for the American market. Crispy streaky bacon etc. Not what you normally get in the UK. Not the worst breakfast we've had but certainly not up to Hilton standard. Again, coffee machines not switched on so only standard coffee and tea was available, no cappuccino etc. Wouldn't stay here again. There are many hotels in Edinburgh that offer much better value for the price charged.

Hotel was fantastic. Had plenty of space in the room. Breakfast was delicious and the staff were kind and friendly. Could work from the room when needed as the hotel was really quiet. Great location with easy access to everything I needed.

Great location near the bus to take the express bus to the airport. Room is clean and modern. Enough space to have 2 big luggage on the floor. Bed is comfortable. Only this is there is a small stairs up to the reception area and it's hard to move the luggage up if your luggage is heavy like mine. Overall a very comfortable stay!