Hotel di Edinburgh Old Town, Edinburgh

The service was truly exceptional. My first stay was in Manchester, and the overall ambiance of the hotel was fantastic. My girlfriend and I really enjoyed it. So, when we saw that this apartment was available in Edinburgh as well, we didn’t hesitate to book it.🤩The Edinburgh Castle can be seen from the hotel’s entrance, and the street scene next to the hotel is also quite beautiful.

Aparthotel is perfectly located and near to everything. We were able to walk easily to most of the nearby attractions, with a lot of restaurants and pubs around. We booked a one‑bedroom apartment that came with a twin bed and a sofa bed, plus a small kitchen where you could cook if you wished. The room was clean, and the facilities felt quite new. Staff were friendly and helpful. Housekeeping wasn’t provided daily, so we had to clear rubbish ourselves and collect tissues or fresh towels from the front desk — not a major inconvenience. The property also had a spacious public area (used as breakfast area in the morning) where people could work or play card or board games. The only issue we encountered was with the laundry service: it was closed the night prior to the scheduled maintenance day, leaving us to carry our dirty clothes around.

Ibis Edinburgh Centre Royal Mile - Hunter Square is indeed a real surprise. It exceeds the boring standard of Ibis. We decided to stay at this hotel due to its location. As Diamond member, the hotel upgraded my room and provided all necessary welcome package. Thumbs up 👍! I didn’t expect this from Ibis. The breakfast was extremely rich and good. Another thumbs up! Some deficits to point out: (1) We found bugs in our room, the next day housekeeping did excellent cleaning, (2) The window was a massive issue, it couldn’t be opened widely (until ＜ 1cm). Probably Ibis management can pay better attention in future. Last but not least, front desks and other staffs were very friendly. ☺️

I really enjoyed my four days. Wonderful hotel the team was very friendly and helpful at all times of the day. Great location easy to get to from the Station/airport. Good trams service along Princes Street. Plenty of buses along South Bridge which is a short walk. Enjoyed the spa facilities especially the swimming pool. The lounge near the reception area is a little chilly but a nice spot to relax with a warm drink. Overall a very pleasant stay. Would recommend. Rooms Good size room, fantastic shower and products. Bed was very comfortable. It was a tad cold so I requested a blanket which was very snug. Bonus having a fridge and complimentary water nice touch. Tea/coffee try was good but would be great to have some hot chocolate. Nearby activities Holyrood Palace and gardens on your doorstep along with great views of Arthur Seat. Five minutes walk to the Royal Mile. Food and drinks There is a restaurant and bar in the hotel. I found the food a bit hit and miss to be honest. Breakfast is great with a great choice in food for all palettes. Warm friendly service.

Super recommend!!! It was truly clean, modern, comfortable, convenient and everything was there that you will need. It was really amazing place to stay. I wish I could stay longer if I don’t have any plan after this. Bath amenities were also provided, kitchen had everything, washing and drying machines was good. If you open the drawer of mirror-desk, you can find the guide book. This place is the best to stay in Edinburgh. Thank you so much Holyrood apart hotel

Without doubt, this was one of our finest hotel stays in recent memory. From the moment we arrived, Novotel Edinburgh set the tone with a level of warmth and professionalism that genuinely stood out. The staff were incredibly helpful throughout and what really demonstrated this was a small but telling moment: we lost our key card during the stay, and it was replaced immediately, without any fuss or inconvenience whatsoever. It's the kind of effortless service that puts you completely at ease, and it's something you remember long after checkout. The breakfast deserves a special mention — it was simply top notch. The spread was so good that holding back was near impossible, and it's the kind of breakfast that makes you actually look forward to the morning. Freshly prepared, well-stocked, and served with care — it's one of the best hotel breakfasts we've had. The location is outstanding. Sitting just a mile from Edinburgh Castle, you're right in the heart of one of the most iconic cities in the UK. Public transport couldn't be more convenient either  buses are accessible right behind the hotel, making it incredibly easy to get around the city without needing a car at all. The one area that needs addressing is parking. The hotel's own car park is frequently full, which meant we had to use the nearby NCP instead. To the hotel's credit, they did provide a discount for the NCP - a thoughtful gesture that softened the inconvenience. However, it's worth noting for electric vehicle drivers: the EV charging at the NCP is painfully slow, so factor that into your plans if you're arriving in an electric car. A heads-up from the hotel at check-in would go a long way. Parking frustrations aside, Novotel Edinburgh is a brilliant base for exploring the city - exceptional staff, an unmissable breakfast, and a location that's hard to beat. We'd return without hesitation.

Fairly average hotel. Not worth the prices they charge. Emailed reception 3 times before arrival, not one reply. Room was nice and modern. Bed was comfy and shower was strong. Windows were only single glazed and looked over the train station which meant it was noisy even through the night. The executive lounge isnt really an executive lounge. Its just the breakfast room. Offering was fairly basic. Coffee machine didnt work much during our stay. On the lower ground floor so no windows. The old lounge upstairs was much better. Clearly cutting back on what they offer to save money. Breakfast was clearly designed for the American market. Crispy streaky bacon etc. Not what you normally get in the UK. Not the worst breakfast we've had but certainly not up to Hilton standard. Again, coffee machines not switched on so only standard coffee and tea was available, no cappuccino etc. Wouldn't stay here again. There are many hotels in Edinburgh that offer much better value for the price charged.

Overall I was pleased with this hostel. Location is great, all the popular places were near us so we didn’t have to use public transportation. Rooms are clean but bedsheets should be replaced as there are stains. Bathroom was very clean and new. One big problem was the elevator, it didn’t work and we had to climb 7 floors up with suitcases and do it several times a day.

Hotel was fantastic. Had plenty of space in the room. Breakfast was delicious and the staff were kind and friendly. Could work from the room when needed as the hotel was really quiet. Great location with easy access to everything I needed.

My second stay here Great location at a good price, in Edinburgh you will be outside most of the day in this great city so you just need a comfortable sleep at a good location which this hotel provides as it's at the tip of the royal mile and only few mins walk to Waverley bridge where you can get the airport express bus and also the train station, rooms have good Balmoral view Just avoid the corner rooms cuz they have sluggish internet connection