Hotel di Edinburgh Old Town, Edinburgh

Good location, the hotel located near highlight spot of Edinburgh. The reception staff were very friendly and upgraded my room. I received a spacious room that was fully equipped, with both a heater and air conditioning, making my vacation absolutely perfect. I will definitely return again.

It's a good hostel, right in the center, a couple of minutes' walk from all the sights. I liked everything, but there was one downside: I was cold in the evening. At first, I thought someone had opened the window, but no, it was just a draft from the frames, and there was no heating anymore. The next day it was warmer outside, and in the hostel, too.

Service was good enough and as per expectations of a big hotel brand. Nothing to complain about. The only complaint I have is about the amenities. There was no dental kit provided in the room and when requested for, I was asked to come down to the reception to collect it rather than have housekeeping deliver to the room. There was no single use slippers either and I had to pay £5 for it which I felt was pretty excessive for a disposable pair of slippers.. I paid for it anyway since I needed it. The staff were kind about it though and could do nothing as it was hotel policy. Hope Novotel can review its policies on the provision of these amenities.

Fairly average hotel. Not worth the prices they charge. Emailed reception 3 times before arrival, not one reply. Room was nice and modern. Bed was comfy and shower was strong. Windows were only single glazed and looked over the train station which meant it was noisy even through the night. The executive lounge isnt really an executive lounge. Its just the breakfast room. Offering was fairly basic. Coffee machine didnt work much during our stay. On the lower ground floor so no windows. The old lounge upstairs was much better. Clearly cutting back on what they offer to save money. Breakfast was clearly designed for the American market. Crispy streaky bacon etc. Not what you normally get in the UK. Not the worst breakfast we've had but certainly not up to Hilton standard. Again, coffee machines not switched on so only standard coffee and tea was available, no cappuccino etc. Wouldn't stay here again. There are many hotels in Edinburgh that offer much better value for the price charged.

Room has no air con, and many steps up the lobby. Many basic amenities cost money (such as slippers) , parking additional charge at £10/nights Locations is good, Victoria street literally just outside of the hotel. Endinburgh Castle view is available from the main entrance of the hotel.

Great location and very clean room... I had a private room which was not in the main building but was very cosy and safe...

We were 4 friends travelling to Edinburgh to explore Scotland. The hostel is really close to the train station and located in a prime location. The receptionists were all really helpful and friendly. Would recommend this to any friend group or solo travellers

I had a fantastic stay at this hotel. The room was spotlessly clean, modern, and well-equipped with everything I needed for a comfortable night. I would especially like to commend Callun for his professional and helpful assistance after my check-out. While I was waiting to collect my luggage, he efficiently resolved a minor issue by providing a charging lead for my phone. He also kindly offered me a seating area and a glass of water while I waited. This level of attentive service is much appreciated. I will certainly choose this hotel again for my future visits to Edinburgh.

Great location near the bus to take the express bus to the airport. Room is clean and modern. Enough space to have 2 big luggage on the floor. Bed is comfortable. Only this is there is a small stairs up to the reception area and it's hard to move the luggage up if your luggage is heavy like mine. Overall a very comfortable stay!