Mencari hotel berdekatan Saint Michael & All Saints? Ambil inspirasi daripada ulasan pelancong sebenar.

Pilihan Hotel Edinburgh Yang Menarik untuk Anda

Lihat hotel trending kami berdekatan Saint Michael & All Saints

5-bintang

Waldorf Astoria Edinburgh - The Caledonian
4/5125 Ulasan

Waldorf Astoria Edinburgh - The Caledonian

West End Edinburgh|0.82km dari Saint Michael & All Saints
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

Cari Lebih Banyak Hotel

Perjalanan perniagaan

Cari Lebih Banyak Hotel

Termasuk Sarapan

Cari Lebih Banyak Hotel

Mesra keluarga

Cari Lebih Banyak Hotel

Lihat Ulasan Tetamu untuk Hotel di Edinburgh

Mencari hotel berdekatan Saint Michael & All Saints? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Leonardo Edinburgh City
4.1/5107 Ulasan
The location is quite good. It takes only ~10min walk to the university of Edinburgh. And we are warmly greeted and patiently treated during our stay. Recommend it.
E'holiday
5/59 Ulasan
Edinburgh Old Town
實物與圖片超級符合!房東姐姐超級貼心還準備了水果和糖果🍬迎接我們!廚房用品餐具都很齊全,做飯的人會幸福!衹有雙人床,然後我們三人行,有一個男孩子睡沙發,提前和房東姐姐溝通過了,得到允許還多準備了一床被子!廁所水流都很大,熱水供應足夠,卧室暖氣額外加了暖風機也足夠了,客廳暖氣也沒有問題!地理位置確實很棒,就在愛丁堡城堡牆角下
Wilde Aparthotels Edinburgh Grassmarket
4.6/577 Ulasan
Edinburgh Old Town
The team was really what made the trip worthwhile. Excellent people working here who really help out when things don’t go as planned. We had some splotches in the room from a poor cleaning and they sent someone to clean the room/provided us with a discount. Overall a great stay and would come back again.
Menzies Apartments
4/52 Ulasan
Good location with free car parking. Attractions are within walking distance and supermarkets are nearby.
Edinburgh City Centre (Lauriston Place)
4.1/544 Ulasan
Edinburgh Old Town
Staff were so lovely and friendly to us. If we needed anything they were quickly on hand. Checked us in early, made sure this was ready for us quickly as we had traveled overnight and arrived very early. Rooms affordable and not too far from city centre. We only had breakfast once but this was good value for money. Yes the lift was broken so staff had to call it down for us but this was not the staffs fault and this could happen anywhere at anytime. Would highly recommend and would return again. One member of staff went above and beyond but unfortunately we cannot remember her name!
Novotel Edinburgh Centre
4.4/551 Ulasan
Edinburgh Old Town
The hotel was clean, staff were friendly, and breakfast was always excellent. We had a great stay and would recommend for people who want to be in Edinburgh but a little outside of the touristy centre. It’s about a 10-15 minute walk to the castle. Would recommend!

Soalan yang Kerap Ditanya