Hotel berhampiran Statue of Walter Francis Montagu Douglas Scott, Edinburgh

had a fantastic stay here! there were 10 of us who all booked out a dorm. was quiet, clean and good quality. there are two bathrooms and two toilets per dorm which i thought was very good. our room wasn’t ready for an extra half an hour so they gave us free drink tokens for the bar! the reason this doesn’t get 5 stars is because it was awfully hot in the room - even with the window open! there didn’t seem to be air con - we wondered even if the hostel had put the heating on? we didn’t try the breakfast. the hotel bar had decent food but long waits.

Lovely hotel only 5 minutes walk from Waverley station and in an ideal position for all the main attractions. Excellent breakfast choice. Easy check in and check out with friendly, helpful staff.

Solo visit as visiting the city, Edinburgh always been on my ”bucket” list and this hotel is just a gem! Not a 5 star building but most definitely a 5 star experience. I was met by Anthony who checked me in promptly and efficiently, he was very informative and helped me with a few tourist things. My room was perfectly fine, a little dated but nothing drastic. Breakfast perfectly cooked and everything you could have wanted, loved the porridge. I will be back again!

I visited the W for the first time on Friday evening. From the moment we stepped through the door the experience was exquisite. We didn’t have a reservation however sitting at the bar in the upstairs lounge was wonderful. We met the lovely Sumith who educated us on everything wine related. Edson our bartender made some delicious cocktails. The experience was perfection from start to finish, I cannot wait to return!! To finish off our wonderful evening we were given access to the 12th floor, just WOW. I’ve not seen views like these in Edinburgh!!

The location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night. The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really. Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.

The most amazing hidden gem. Great deal for one night b&b even though it was 6 Nations rugby weekend . The room was extremely comfortable with beautifully scented locally sourced shower gels and shampoo in the immaculately presented bathroom . As for the staff …despite being extremely busy everyone we came across had a smile and helpful conversation . The receptionist even took us to the gate to guide us to the bus stop having printed off a timetable . Only 10 minutes and £2 into the city centre . £9 for taxi back so with the cost of city centre parking it’s a no brainer to use the free onsite parking . Breakfast did not disappoint either and was far from ordinary and totally delicious . Sadly there was no time to sample other meals however …I we shall be back ! Very well done .

Stayed at Park View for two nights recently, it was a lovely stay. It’s important to remember older reviews were when the hotel was under a different management then and things take time to make changes. It’s important to manage your expectations, the hotel isn’t manned, instructions for keys ect are sent and very easy to follow . Think of it as more a self contained accommodation where if needed you have emergency contacts to call. Our stay was in a lovely room, very clean and warm and with plenty of clean towels and extra tea/coffee left out for replenishments.

Kakitangan di hotel sangat ramah dan membantu, Makanan di restoran sangat baik, Kami mempunyai pengalaman yang tidak menyenangkan dengan suite yang kami tempah tetapi ia diselesaikan oleh Wilburt dan kakitangan tempahan yang sangat membantu, Pengemasan di hotel di suite sayangnya telah dilangkau yang memalukan namun diselesaikan dengan cepat. Pemandangan jambatan sangat mengagumkan dan kawasan umum Hotelnya rapi, Kami pernah menginap di Bilik King yang sebelumnya juga rapi.