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5-bintang

Waldorf Astoria Edinburgh - The Caledonian
4.1/5133 Ulasan

Waldorf Astoria Edinburgh - The Caledonian

West End Edinburgh|0.37km dari Strathberry
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

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Hapimag Resort Edinburgh
4.6/583 Ulasan

Hapimag Resort Edinburgh

West End Edinburgh|0.29km dari Strathberry
Hapimag was my hotel choice for a 2 night stay with my family. The hotel is a 15-20 minute walk to Princes Street and is therefore conveniently located - quiet at night but not too far out of the city centre. The three of us booked a townhouse bedroom featuring a king size bed and a sofa bed. The room was majestic - easily one of the biggest ones I’ve ever stayed in. In fact, it was pretty much a 2 bedroom flat with 2 independent bathrooms. The decor was traditional, with high ceilings and thick draping curtains. The room could easily become a suitable accommodation for a family staying for an even longer period of time, as it featured a microwave, good-sized fridge and other amenities such as a corkscrew. With such a great hard product, the soft product let the whole experience down occasionally with minor faults. For example - the sofa bed was not made up when we came in and after contacting reception we were told we could make it ourselves and bedding was found in the cupboard. After enquiring why that wasn’t already made for us, we were told they don’t usually make it in case there isn’t a third person in the party. I did however email them in advance specifying there would be 3 of us. Tea and UHT milk was not replenished after the first night when housekeeping came to tidy up the room. What I found most annoying was that they advertised having a nespresso coffee machine in the room, yet they didn’t provide any capsules! You had to buy them at their own shop downstairs for £4.50 a sleeve of 10. I only needed a couple for the 2 mornings I woke up there… why putting a nice amenity and not let me use it ? Bathroom amenities were also lacking as they only provide a generic wall-installed 3in1 hair and body wash. If I could give the room a 6* review I would, but a few minor details spoiled what would’ve otherwise been an outstanding stay. Nevertheless, I would recommend Hapimag as a great hotel where to stay for a visit in Edinburgh.
The Rutland Hotel & Apartments
4.5/564 Ulasan

The Rutland Hotel & Apartments

West End Edinburgh|0.34km dari Strathberry
I spent 18 nights in Apartment 2 during the last half of August 2023 and could not have been happier. I was booked up so solidly during that time -- mostly for the book fair but with some Fringe events as well -- that I sat down in a restaurant only once during my stay. I knew in advance that having a kitchen would be helpful but couldn't have guessed just how helpful. The location of the hotel is incomparable -- I walked everywhere with ease, and the street was quiet no matter how busy Grassmarket or Southbridge were. Just a short walk home to peace. There are Sainsburys every few blocks so you can pick up food easily, and don't miss Nando's for takeaway or dine in. The Edinburgh farmers market is just a couple of blocks from the hotel -- another reason to stay in one of the apartments if you'll be staying more than a few days. The bed was comfortable and the pillows and linens were high quality. Housekeeping was completely unobtrusive and thorough. All staff seemed to be as delighted to be there as I was. The bathroom was huge -- mine did not have a tub, but the walk in shower was luxurious and the toiletries smelled like heaven. The bath towels are thick and absorbent, and more like the size of bath sheets. Everything was super clean. If you will be staying here and are considering a massage during your stay, I strongly recommend the Lush Spa, just a few blocks away and a real value for the money.

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Lihat Ulasan Tetamu untuk Hotel di Edinburgh

Mencari hotel berdekatan Strathberry? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Cityroomz Edinburgh
4.1/5139 Ulasan
West End
เป็นโรงแรมที่ดีมาก อยู่บนถนน Princess Street มีร้านอาหารเยอะมากเป็นถนนเส้นกลางเมืองเอดินบะระเลย ห้องพักดีมาก สะอาด มีสบู่+ยาสระผม ผ้าเช็ดตัว ไม่มีน้ำดื่มให้ พนักงานทุกคนบริการยอดเยี่ยม ราคาไม่แพง โรงแรมตั้งอยู่ใกล้เมือง จีงทำให้สามารถเดินไปเที่ยว Edinburgh Castle, Calton Hill, Scott National Museum, Old Town, Royal Mile ได้อย่างง่ายดาย การเดินทาง เดินจากสถานีรถไฟมาทาง Scott Monument เป็นทางตรงบนถนน Princess Street ประมาณ 1 กม. ใช้เวลาในการเดิน 15 นาที และ มีรถเมล์สาย 100 จากสนามบินผ่านหน้าโรงแรมเลย ถ้ามีโอกาสได้มาเที่ยว Scotland อีก จะเลือกโรงแรมนี้เป็นที่พักเช่นเคย
Palmerston Suites
3.8/549 Ulasan
West End
Lovely comfortable stay 15-20min walk into centre bed comfortable room spacious 2 couches o e of which sofa bed kitchenette fully equipped would have been nice to have a mini bar in fridge or complimentry water overall satisfactory for my needs.
Destiny Scotland - Princes Street Residence
4.4/567 Ulasan
New Town
Surprisingly good apartment. Stayed here for a long weekend with my daughter mid-January 2022. It’s about a 15 minute easy walk from the train station and very easy to find. Apartment itself is in a great location (think it was apartment 2), facing Princes Street. It is directly above a closed shop, with a McDonald’s to the left. So noise may be a problem - we live in Central London so didn’t really notice it at all. Bedrooms are at the back of the property so the noise isn’t an issue overnight. As somebody else pointed out, the main door area is a bit dirty as it’s on the Main Street. When we found the place on Street View that did put us off a bit, but don’t let it worry you - it’s minor. Property itself was modern and well maintained - dishwasher (no tablets /detergent though that we could find), washing machine, coffee machine etc. Decent state of repair too although with some bits that could do with tidying up. Bathrooms had underfloor heating too which was good - and also pretty good water pressure in both showers! Important if you like that! All in all we had a great stay, and would happily stay again.
The Bonham
4.4/5102 Ulasan
West End
Great location, very nice building, with wonderfully appointed common areas (esp liked the library). Friendly and attentive service and tasty food (recommend the afternoon tea). The rooms are well decorated, spacious and bright. BUT there is a lot of noise, primarily from internal sources. So insulation really should be improved. Everything is audible from the hallway and the pipes make a lot of noise when shower/bathroom is used in neighbouring rooms. This is not what I would expect from this level of hotel.
B+B Edinburgh
4.2/5107 Ulasan
West End
Clean and warm. The staff was attwntive and friendly. Breakfast is homemade from a menu each morning and quite good. They have a cozy bar attached to the lobby for guests and a traditional style library thats open 24 hours for guests. Wifi worked well too. Definitely recommending again and will be referring my brother to stay here.
Destiny Scotland -The Malt House Apartments
4.5/544 Ulasan
West End
Our apartment, No 7 in the Malt House, left us somewhat disappointed. The photos illustrating the apartment made it look bright, which was not the case. What you do not see is the heavy net curtain on the french doors to stop neighbouring apartments looking in nor the need to keep the blinds down on the other windows as they are directly facing the windows just across a very narrow street. This makes the apartment very dark unless you want to be looked at by the people in the kitchen opposite. To compensate you need all the lights on and these are significantly underpowered. We booked the apartment having found it on ***********, which clearly shows that the bed is an extra large king sized bed, (normally 180 or even 200cm x 200cm), in fact the bed is a UK king size bed (160cm x 200cm). This is an important consideration for us when making a booking. Most importantly, and despite all the commentary in the apartment manual, the apartment was not very clean. We found the bedside tables to be covered in dust, stains on the floor, indicating that it hadn't been recently mopped and mould on the grouting in the shower. Both the sink and shower had slow drainage, hairs in the shower plug hole being a contributing factor. There were also issues with the safety of two of the plug sockets. We did report much of the above to the customer services at the end of our stay so that they could rectify it for the next clients, we appreciate that had we told them at the beginning of our stay they could have rectified some of the issues but we did not want the inconvenience of being disturbed during our short stay. There were positives, the apartment is well equipped, the shower is powerful (unlike in many of the places we stayed in on our tour of Scotland), Wi-fi worked well. The apartment is really well placed in the west end, minutes from the centre and transport hubs. Plenty of local restaurants.

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