Hotel Posada del Hidalgo - Centro Histórico a Balderrama Collection Hotel

The hotel is up some fairly steep steps from the main road. Their rooms are in different areas mine was up some stairs with a nice garden in front of it.. it is very close to the main square of the town. With shops and cafes. The rooms are comfortable and well equipped

Beautiful hotel with pretty patios and great food, as well as very friendly and helpful staff, and excellent tours along the river to see the petroglyphs and to a Mayo community. Highly recommended! Visited with tour group Oct 2023.

The Hotel is beautiful and the staff is extraordinary. The service is amazing and the food was deliciuos. Everyone was willing to help at all times, the waiters and bartenders super friendly and helpful.

Was on a Caravan group tour through Mexico's Copper Canyon and stayed at Hotel Posada del Hidalgo for two nights after arriving by train from Creel. This Hotel is amazingly beautiful. It was a mansion converted into a hotel. It is not the traditional look of a hotel. The entrance to the the hotel is a steep walk upward on a stone walkway. There is another entrance staff can take you to if your mobility is not good. It is like a maze with hallways and staircases with beautiful decor. Upon arrival our group was welcomed by staff offering us a tiny sample of a Margarita. I had such excitement just to explore all the crooks and crannies of this magnificent mansion. I felt quite privileged to be in room 49 just off a beautiful courtyard full of bougainvillea and Victorian style couches and chairs and not far from the room Zorro stayed in. I came to learn that my room entrance of an archway and high wood doors with a high arched stained pane glass window was originally the entrance to the workers living quarters. The bed very high to climb onto was king size with a flower on the pillow top. There was 2 wood side tables, a wood carved desk but no chair and a woven wicker bench for luggage. The tv was on the wall. The high ceiling has wood logs design with a chandelier hanging. The bathroom has a small porcelain sink which is quite hard to lean over for washing as it is quite high. There is soap, Kleenex, hand lotion dispenser, hairdryer and the shower is a separate stall. I did not use the shower as that night when I opened the sink tap, muddy water came flowing out at the beginning. I did not want to take a chance in the shower if the same might happen. And oh yes I got woken up at 4:15am with the crowing of roosters. I found this happening quite often hearing the roosters and dogs through my journey through the Copper Canyon. Breakfast buffet is small and staff serve you. It did not look to appealing to me except for the potatoes. I did enjoy the omelette that they make to your liking with cheese, mushroom and Mexican vegetables. Dinner at their pretty restaurant with floral flowers decorating the ceiling was very good. Tasty vegetable soup. Main dish Black Bass Fish with garlic butter, rice and vegetables. After dinner the hotel puts on a cheesy Zorro show. At 5pm the hotel bar just off the beautiful swimming pool area does a Tequilla Margarita demonstration. They give you a small sample of their Margarita drinks and their special Hotel brand Zorro Tequila. And if you want to buy their Zorro Tequila bottle it is an expensive $70.00 US. Was expecting a demonstration on how to make a Margarita which does not happen so that was disappointing. The swimming pool water is warm like bath water. The Hotel gave our group a private tour of the hotel and a short tour of the town of El Fuerte by the charming gentleman guide (which I do not know his name). He has been working at this hotel as a young boy and now is retired but comes back to help out at the hot

La comida es buena, pero muy cara. El show del zorro está muy sobrevalorado. A pesar de que nuestro hospedaje fue corto, nos fue muy grato, la habitación estaba en excelentes condiciones, muy cómoda. Dejan que desear respecto a la atención al cliente en el área de la recepción. El mesero Paul muy amable y nos brindó una muy buena atención y los maleteros también súper amables. El servicio de transporte del hotel también excelente servicio por parte del chófer.

1. No se cumplen los horarios de los paseos que ofrecen. 2. El show del Zorro es una porquería. 3. No tienen capacidad para atender a la gran cantidad de gente que reciben. 4. Provocan desorden en los traslados de clientes, de la estación del tren al hotel. 5. Tuvieron equivocada nuestra reservación y no la corrigieron.