Hotel di Évora de Alcobaça

Este hotel simplesmente não funciona. Nada funciona. Começo por dizer que não sou o tipo de pessoa que escreve más reviews só porque sim até porque prefiro escrever quando é uma boa experiência. Reservamos 2 noites e se pudesse voltar atrás nem uma teria reservado. Ao check in fizemos o pagamento total da estadia e pedimos para marcar para o dia seguinte 1 massagem, o que ficou marcado. No dia seguinte liguei para a receção para confirmar as horas e qual não foi o nosso espanto quando dizem que a massagem nem devia ter sido marcada pelo rececionista da noite sem falar com o colega (massagista) primeiro. Ou seja massagem cancelada. Mas tudo bem. O quarto não é confortável, o estofo da cama está a desfazer-se e assim que abri a cama tinha 2 cabelos enormes. A limpeza é péssima. Hotéis de 2 estrelas tem mais conforto. Spa: é SURREAL. De tão mau. O jacuzzi e a cascata só está a funcionar 2 minutos de 15 em 15 minutos. A água é fria tendo em conta a temperatura ambiente . O banho turco e a sauna para funcionarem é preciso solicitar 15 minutos antes da utilização. Repito surreal. Pequeno-almoço: Funcionário passou no meio da sala com um saco do lixo vindo da cozinha….. Comida no hotel: não existe. Como é que é possível um hotel de 4 estrelas não ter comida para além do pequeno almoço. Nem um pacote de batatas. Sim porque até a máquina de vending está fora de serviço. Tendo em conta que a localização não tem grande oferta o mínimo era servirem snacks no bar. Repito nada funciona neste hotel. Servem jantares se reservar até às 11h00 da manhã mas também não é feito na cozinha do hotel. Como nós não reservamos até às 11h00 pensamos em ir até ao bar pedir um snack e uma bebida mas qual não é o nosso espanto quando indicam que não é possível porque o colega faltou. Agora eu pergunto. Com apenas 1 mesa a jantar na sala, o colega da cozinha não conseguia fazer 2 sandes e servir um copo de sumo ou água? Muita falta de vontade. A funcionária que estava na receção nada fez para ajudar, podia ter servido pelo menos as bebidas no bar mas mais uma vez, falta de vontade. Como é que é possível num hotel de 4 estrelas não vender comida para além do pequeno almoço e o jantar que tem de ser reservado às 11h00? Só queríamos um snack, uma bebida, qualquer coisa. Não gastem o vosso dinheiro aqui. Era suposto serem 2 noites para relaxar e foi tudo menos isso. Tem infra estrutura mas os colaboradores não tem vontade e a falta de atenção com os clientes é lastimável. Espero que não seja apenas mais uma reclamação (na receção estavam mais pessoas a reclamar) mas que sirva para melhorarem todo o serviço.

A stay at Montebelo Mosteiro de Alcobaça Historic Hotel places you in the heart of Alcobaça, within a 15-minute walk of Alcobaça Monastery and Alcobaca Castle. This luxury hotel is 12.6 mi (20.3 km) from Sao Martinho do Porto Beach and 1.9 mi (3.1 km) from Parque Dos Monges.Relax and unwind with body treatments and facials.At Montebelo Mosteiro de Alcobaça Historic Hotel, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 91 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and slippers. Conveniences include safes, and housekeeping is provided daily.

First I'd like thank the lovely receptionist who checked us in and later offered us a ride to the village as we were walking there. I didn't get the chance thank her again. We decline as we love to walk and wander but we were very appreciative of her gesture. The hotel has a lovely view over the beach and the cliffs. We took advantage the dinner buffer which had a lot choices and all were delicious. Breakfast was also great, the bed comfy and the room cozy. We will definitely be back someday.

Our experience was absolutely phenomenal. We were greeted by Maria as soon as we parked our car ( yes! parking is on the property, easy and free). Maria is a wonderful host and very charming person. She is local and knows bests in and out for the tourists in the area. The building has an elevator, big plus. Our room was impeccably clean and we had a good rest before departing to the next stop. Breakfast is very good, served downstairs and everything is fresh and tasty. The hotel is a very nice remodeled Chalet. We loved absolutely everything: the location, our room, small garden, breakfast and, of course, Maria. Maria called and scheduled next morning massage with a very talented professional . My legs were very tired after trip to Sintra and I was back to normal after an hour of the massage. We are going back to Alcobaca and Maria's Chalet on our next trip to Portugal. There is more to explore in the area!

Small hotel in the countryside but only about 7 miles from Nazare the main resort nearby. Location is ideal if you like to dip into a resort, but you like peace and quiet in the evening. The hotel has beautiful views across the countryside to the sea. Stunning sunsets. The hotel has an infinity pool, spa and gym. The rooms are roomy enough ( there were 3 of us). Beds comfortable. Air con free and very good. Each room has a balcony area (it is a shared balcony that runs the length of the hotel) Ample free parking at the hotel. We stayed here for 12 nights (more than the average stay at this type of hotel) We paid for half board (dinner, bed and breakfast). We could choose what ever we wanted off the al a carte menu. A large bottle of water was included and one drink each eg soft drink or beer or glass of wine included with meal price. We got to know the staff in the restaurant who could not be friendlier. We also got to know the owners. They arranged with the chef different meals for us as they were concerned that we would get bored with the menu as we were there so long. The meals were delicious. Obviously they had no obligation to do that for us. The reception staff were very friendly and helpful. They researched a few things for us. Overall the staff were friendly and could not do more for us. If you want somewhere to be away from it all and feel treated, this is the place. Plenty to explore in the area eg history, museums, historical towns. But you can be back on the tourist trail in a few miles if that’s what you want. The local small town Alcobaca has plenty of history, a huge monastery, local cafes. Yet also the usual supermarkets on the outskirts.

This hotel was much better than expected. Though the rooms are old they are clean and have all amenities you require. We even had a fridge which was well used by us 🍷. The staff are excellent and couldn’t do enough for us. Rooms were cleaned every day. There was no balcony and we missed this. Breakfast was nice but the same everyday. Evening meal was mostly fine (buffet style) and good value at 12e. Lovely pool. Free parking. While there was air conditioning it was not available to use because of Covid. We got a fan free from reception for the week which was a lifesaver. Great location for using as a base to see the sights. I would definitely recommend this hotel and we hope to return again some day.

We stayed at the “Campanile” hotel in Caldas de Rainha for three nights during October. It was a pleasant stay, in a modern hotel with easy access to main roads, a supermarket near-by, free parking and a room with all amenities. As is the custom lately there is only soap no shampoo, so bring some. The location is in a convenient spot for day trips to close destinations, like the Obidos Castle, the Nazere lighthouse, the Fatima shrine or the Buddha Garden of Eden; all these are within an hour drive. There was a misunderstanding between ******* and the hotel regarding the cost of breakfast. We had seen “included” when booking, but the hotel asked for pay; ******* promised to reimburse us for the cost (6 Euro/day/person). We would recommend this hotel for its location, amenities and low cost.

Hotel Santa Maria is centrally located in Alcobaça, a 4-minute walk from Alcobaça Monastery and 8 minutes by foot from Alcobaca Castle. This hotel is 9.1 mi (14.6 km) from Norpark - Nazare's Water Park and 10.6 mi (17.1 km) from Norte Beach.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 73 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.

Was confused why we were told we must pay upfront for our stay before even checking in. We have always paid at checkout. Then we were told our credit cards didn’t work and we must pay cash upfront. We used our debit card to pay but this caused worry for us about our cards. We spent an hour waiting on hold with MC to assure us there was nothing wrong with our cards using up a lot of our roaming phone credit…which turned out to be completely unnecessary. The room was ok with a comfortable bed and pillows. The emergency cord in the bathtub has been cut off at the base and is a safely issue. The internet connection is slow/non existent and most of the cable channels are unavailable. There is no kettle or bar fridge in the room. The breakfast buffet is very sp**** with no jams or any hot buffet items beside cold scrambled eggs. There are the usual cold offerings like cheese, cold cuts and buns, bread and cake.

Estive no SPA mais famoso do momento em Portugal (1º fim de semana de fevereiro), um caos, excesso de gente, alguma desorganização no check-in, partilha de informação distorcida por alguns funcionários. Quando o motivo principal é usufruir de um espaço que proporciona relaxamento e bem-estar. Deveriam ter mais cuidado no que concerne à higiene e limpeza das piscinas, porque este ponto em particular trata-se de saúde pública. O complexo não sofreu limpeza entre o dia 03/02 e 04/02. Check-in apenas as 16h, ao aceder ao SPA já se encontra cheio. Sem espreguiçadeiras, sem sítio para colocar toalhas, um caos. Da maneira como está tudo organizado, a meu ver não vão longe. Existem muitos SPA espalhados por Portugal, mais pequenos, mas com excelentes condições de higiene e conforto. Uma desilusão...