Terokai Ulasan Tetamu Hotel di Exeter

Travelodge Exeter M5
3.8/542 Ulasan
One of the better Travelodge’s for Customer Service; all the Staff that I encountered here are friendly and helpful, but Shawn always go’s the extra mile and is excellent at using his initiative to creatively problem-solve and think on his feet whilst remaining calm and professional. For example; I recall an occasion when I had booked a Family room but on arrival there was a maintenance issue with it which couldn’t be helped,..however the hotel was full and only had a Standard Double room available as a substitute; so to save my disappointment - Shawn went to another part of the hotel & just picked up a spare bed with his bare hands and carried it into the last remaining ‘double’ room for me without batting an eyelid; which is something that very few other hotel employees would ever do off their own back and for no personal pay-off/ instant reward! (That was all while he appeared to be working alone at a very busy ‘checking in’ time too!) I sometimes stay with a friend who is disabled and has very obvious mental health issues which often attract a lot of obnoxious staring and rude/ ignorant comments, but Shawn and other employees at this hotel are always polite, patient and courteous towards us and treat us like regular human beings which makes all the difference to my disabled friends happiness during our stay.
Hampton by Hilton Exeter Airport
4.1/543 Ulasan
Luar bandar. Agak jauh. Sangat mudah untuk lapangan terbang - beberapa ratus meter jauhnya. Bilik yang kecil tetapi selesa dan perkhidmatan yang mesra. Tempat letak kereta percuma. Perhentian rehat yang baik jika anda memandu dari London ke South Cornwall. Bersih, agak asas tetapi nilai yang sangat baik. Kami telah tinggal beberapa kali.
Hotel du Vin Exeter
4.1/5102 Ulasan
Where to start: I had a 3 night stay in a single room. 1. No fridge or mini bar in room 2. The bed was poorly made, so that I had to partially make the bed so I could sleep in it. 3. The mattress had a very noticeable dip in the middle - not sure how old it was! 4. For breakfast there was no real orange juice. 5. After the first night I received a call at 11:15 in the morning to say the checkout time is 11:00. I informed them I was staying another 2 nights. „Oh, I will need to check that“, came the reply. No return call to acknowledge their mistake. On the first night there were issues with the heating - probably not reset after the last guest. Meant I woke at about 3 AM sweating and had to figure out how to lower the room temperature and turn off the towel rail - which was almost too hot to touch. For the price they charged, 3 nights with breakfast: £478, it was not what I would call good value. I have been in other, similar hotels at around the same price and had a much better experience. The only positive was that the staff were generally friendly.
Mercure Exeter Rougemont Hotel
4.3/561 Ulasan
Excellent location close to the central train station and town centre. There is a beautiful garden right opposite the hotel. The room was spacious and clean. Helpful and kind staff at the reception.
Holiday Inn Express Exeter - City Centre
4.3/549 Ulasan
We thoroughly enjoyed our stay, staff provided good service from arrival to departure. I had left my property behind on the desk after realising I had forgotten about it. Staff was able to keep it safely for me when I retrieve it.
Holiday Inn Express Exeter East
4.4/545 Ulasan
Quick check in, spotless room, polite staff and great value with breakfast included. Regular customer of hotel and always good experience. Since last stay breakfast more organised. Can't fault it for money.

Soalan Lazim

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