Hotel Kolam air panas di Fenghuang

體驗感不好！ 第一，定的高級大床房，配置是特惠大床房寫的浴缸，洗澡特別不方便，不是獨立衞浴那種。 第二，這麼大的酒店居然不配備一次性拖鞋！衹有涼拖！去樓下便利店找大哥買一次性拖鞋也沒買到，衹能外賣了兩雙。 第三，牀頭櫃居然沒有充電口！感覺這個酒店配置都很陳舊，應該很老了。 第四，中央空調好熱！一晚上睡覺出好多汗！ 下次來鳳凰不會選這家了…

以前在張家界住過山谷花間，覺得裝修有點現代裝修風格。這次決定啟程時已經説沒房了，這五一長假還沒到，大家都急着出門了哦😭😭，本想錯峯出個遊。老闆給安排的可能是收購過來的隔壁店吧，設施舊，淋浴間下水還堵，晚上快12點了打電話後還是有人來處理了下，但還是有異味，可能管道不暢通有點時日了。雖然鳳凰古城精緻靈動，還是有點遺憾的，預想的是住山谷花間，結果住了個山寨版，幸虧心態好當時也沒太影響心情，因為我們白天都是在古城遊覽。天氣也很給力加分🍄🍄🍄

房間佈置合理，被褥舒服，前台、餐廳、保潔等服務熱情、周到、體貼。酒店位置極佳，出行遊玩、交通、購物、吃飯等都很方便，出門左拐就是鳳凰文化廣場及鳳凰古城入口；距南華門很近，晚上可步行到鳳凰橋上俯瞰鳳凰古城夜景，很美。美中不足的是房間的淋浴房空間比較小，洗澡時身體轉不開。

陽台絕了，可以入住3-5人的家庭房，兩個床剛剛好，有洗衣機，智能馬桶，茶葉包需到前台領取，多種茶葉可以選擇，店家熱情招待，民宿位置在我們把古城遊玩一圈回來算是中游南華門旁，距離很近，偏上游一些，自駕車直接抵達，預訂房間對接的女管家主理人服務熱情，介紹古城的遊玩事項，囑咐了晚上沱江河邊上遊客多，注意帶好小孩，比較細心，推薦的餐廳是香菜，偏辣，份量很足，值得推薦，入住期間有問必答，遊玩回來，工作人員都會主動打招呼，由於第二天退房比較早，管家提前囑咐拿了伴手禮，好吃的薑糖，體驗滿分，這次家庭出行，下次公司團建還會首選這裏

We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main ***** (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist ***** on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai （小代） who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.

急急忙忙都沒來得急拍照了，房間舒適、乾淨，老闆服務熱情 還沒到景區門口就在停車場🅿️等着了 安排我們停車，騎着小電動幫我們把大件行李全部運送到客棧，步行至客棧1-2分鐘，江景房、大浴缸，泡澡之餘還可以看看晚上江景，再喝點小酒 要上天......客棧有免費的水喝，每個房間一個小桶打水上樓，喝完繼續下來打，貼心服務，最後鬧了個小插曲，拍完夜晚旅拍，半夜離開鳳凰的時候車子被擋，打電話給老闆請求幫助，老闆二話不說大半夜騎車出來給我們打電話，找人解決，親自去找人拿車鑰匙挪車，良心商家，極力推薦！