Hotel Romantic di Florida, United States

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared  We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.  This was our third visit to this hotel- will there be a fourth ?

Amazing stay in hotel in reasonable price not far from all Orlando Parks (Disney, Sea World, Universal). Outstanding service at the reception - Klara will help you with everything to make your stay as great as possible.

I could tell the hotel had been really nice once. It had just weathered a storm a lot of the rooms were not working. My room did not have electricity by the bed nor did the phone work. other than that, trip.com got the wrong dates on my reservation. They book me for Saturday and Sunday leaving Monday, but my conference, the only reason for my trip, started Monday. Essentially they had me checking out on the day the conference was to begin. I told them immediately but they did nothing about it. trip.com not worth the effort. The Shores resort and spa Daytona Beach will be back and certainly worth the stay if you can get over the front desk staff…. except for the one with the purple ish colored hair. she’s a keeper.

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

Our stay was very nice for a quick weekend getaway to celebrate a birthday. Location was great, close to Mercato made it very conveniant for shopping, walking and eateries!

(38F) I stayed at Esme Miami Beach for one night before taking off on cruise. Wished I booked an earlier flight so I can venture out in the area. It's located right in the center of Espanola Way where there's a ton of food options and night scene in Art Deco district. The bellman helped and guided me straight to my room (sorry I can't remember his name but he was on staff 11/26 evening), he gave some pointers on food and beach within walking distance. The room size was perfect for me as I was traveling alone. Love the bathroom set and it was huge! I got up early to take advantage of their rooftop pool. It was relaxing as it was clean and quiet. I later grab lunch at their bar/cafe there also. Before heading to the cruiseport, I dropped my luggage off at the front desk to hold while I walked over to the beach which was like 5 mins away. I will definitely stay here again!

Convenient and clean. The food are affordable and good. Comparing to All Stars, I would definitely choose this hotel. I love the luxury design and relaxing atmosphere. It felt like you were living by the beach.

We spent 1 evening prior to a cruise at the Royal Beach Palace. Room had been renovated and the bed and the bedding were very comfortable. Actually the bed was more comfortable than some 5 star hotels I’ve stayed in.  No amenities at the hotel but directly across the street is a Bar & Grill where we had a most enjoyable evening. There is also a bakery in the same retail *****. Overall great value for your money particularly for a short stay. I’d be happy to stay  there again.

Pelican tidak pernah mengecewakan kami ketika kami bermula di sana. Perkhidmatan yang sentiasa hebat dan tidak lain hanyalah tempat penginapan terbaik! Sangat mengesyorkan.