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Terokai Ulasan Tetamu Hotel di Flagstaff

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Motel 6-Flagstaff, AZ - East
2.7/56 Ulasan
Blue, the front desk associate, has some of the worst communication skills I've seen in customer service. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked ”surely you aren't that busy, the parking lot has many open spaces”, he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he ”was trying to tell me that, but I wouldn't listen”, and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've attached some photos of the open parking in the lot.
Hotel Aspen Flagstaff/ Grand Canyon InnSuites
3.7/5104 Ulasan
Do not give this hotel money. I will just leave the email I sent to them as a review. ”Hello, I booked a room in Hotel Aspen inn suites from from June 7th until the 9th. Upon arrival we were told we would need move all of our things from our room the next morning because they needed the room that we were given. We were told we would be given an identical room later the next day, but where my irritation comes from is that if the room was identical why did we need to repack all of our things instead of giving the free room to the people that were coming the next day? The manager said it's because the people had booked it almost a month and half ago, but so did we. We paid for the room for two full days thinking we would have a fridge, only to be told we needed to pack it all up. We wasted money on food that we in turn had to throw out because of your hotels inability to schedule properly. The room was also in a sad state, the phone was on the floor with no table , there were only 4 towels in a room meant for 6 people, no wash clothes, the sofa bed actually hurt to sleep on and there were no pillows or blankets for the sofa bed. The second room didn't even have a sheet for the sofa bed. I am requesting to have a partial refund for our room. This kind of treatment is unacceptable. If you are going to have someone leave a room they paid for, at least give them a warning before they arrive. Having the manager tell me that we agreed to this was also infuriating seeing as we had no other choice, we had to agree or have no room at all. I had 3 children with me, I can't sleep in my car. ” I use the term ”manager ” loosely. She was basically just telling my it was our fault for agreeing and if we wanted we could leave the entire time I was talking to her. The pool also had a lock on it the two days we stayed there, and your socks turned black if you walked in the floor.
Hampton Inn & Suites Flagstaff-West/Nau
4.4/5103 Ulasan
As usual the Hampton Inn here is a very good place to stay. The facility is affordable clean very well maintained with excellent and very helpful staff. It is close to shopping, restaurants and the campus of NAU. Parking is plentiful.
Econo Lodge Flagstaff Route 66
4.1/5108 Ulasan
Second time we have stayed at this location. Easy access to downtown,grocery stores,and places to eat. Would stay again when we come back to visit
Fairfield Inn & Suites Flagstaff East
4.6/5103 Ulasan
Di pinggir bandar tiang bendera, keadaan perkakasan adalah OK! Air harus terlalu beralkali untuk mencuci dan tergelincir. . .
Comfort Inn I-17 & I-40
4.5/5107 Ulasan
Within an hour each direction there is something cool to look at. The staff was very helpful when an item got left behind and I had to go back to retrieve it.

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Maklumat Perjalanan Tempatan

Harga TertinggiRM 2,542
Harga TerendahRM 200
Bilangan Ulasan3,471
Bilangan Hotel57
Harga Purata (Hari Bekerja)RM 569
Harga Purata (Hujung Minggu)RM 699