Hotel 2-Star di Pahang, Malaysia

Lovely staff, but the water dispenser is a ”tall” order. The staff really go out of their way to help. Only problem was the water dispenser. It’s placed on a table, making it tower over me. As a short girl, using the hot water felt a bit like a stunt from a movie 😂 I was terrified of a hot splash to the face! It would be much better if it were placed at a lower, safer height. And also location prefectly in heart of bentong, walking distance to Bukit Do.. everywhere. Nasi Kandar 24h across the street.

Ia ok, tetapi mereka tidak menyediakan sebarang peralatan mandian seperti sabun atau syampu. Tetapi secara keseluruhan penginapan yang bagus.

Other than being a bit noisy without soundproofing, the basics were met as the room was clean, including the beddings. The aircon was superb, as it was cold enough. The toilet flushing system was also good; they just forgot to provide toilet roll! 🤔 Generally, recommended for a short stay. 😊

selalu stay sini everytime my parents datang jalan jalan in kuantan. strategic area sbb kedai makan banyak kat sebelah hotel and dekat dengan taman kerang and menara kuantan which is boleh jalan kaki.

I recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired. The Good: Comfort & Space Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent. Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles. Location: Perfectly situated for getting around Kuantan efficiently. The Bad: Maintenance & Missing Basics The property feels slightly neglected in terms of upkeep. In my specific room: The shower head holder was loose, making it difficult to use. There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower. The Ugly: Management & Customer Service This is where the experience fell short. The administrative side of this stay was disorganized and stressful: Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end. Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day. Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust. Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.

Bilik menghadap jalan. Tingkap tidak boleh dikunci dan perlu dibaiki segera. Selain itu, semuanya baik-baik sahaja.

Sangat berbaloi untuk short stay...siap dengan pelbagai minuman panas disediakan..

Persekitaran yang bagus dan kakitangan yang mesra. Akan mempertimbangkan untuk tinggal di sini untuk lawatan seterusnya

Lokasi strategik dalam bandar. Parking belakang hotel di parking foodcourt Chinese. Perlu bayar petak majlis. Bilik agak sempit. Ruang sembahyang agak sempit. Tp ada penanda arah kiblat. Tiada tingkap. Tingkap dalam tandas. Tandas luas dan selesa. Ada heater. Sabun dan shampoo cecair disediakan. Bilik disediakan air mineral, cerek dan nescafe 3 in 1. Hotel ada lif. Lobi luas dan selesa..

Overall bilik sangat bagus, cuma tak perasan nak masuk kena cabut kasut. Kalau hujan atau orang ambil macam mana? Walaupun ada rak kasut, kami tak yakin ditinggal di luar. Seblum masuk bilik card bilik dah terbukak dari bekas kunci, tak tahu mungkin memang itu kut atau ada orang lain salah bilik.