A very simple room. Toilet is pretty small and the whole toilet will be wet when you shower as there's no partition. and the placement of tissue paper a little far, on the other end. No free parking provided but at least the parking is just behind. Soundproofing is really bad so it's really noisy, you can hear people talking loudly outside and even the hair drying sound from next door
Lokasi yang baik, berhampiran dengan bandar dan tempat yang saya rancang untuk pergi. Ruang bilik agak baik dan boleh diterima tetapi tandas tidak cukup bersih. Itu bahagian yang paling teruk dan paling tidak berpuas hati. Saya berharap pihak hotel memberi lebih perhatian kepada kaedah pembersihan yang betul, menyental setiap bahagian tandas. Juga sinki mempunyai masalah, mendapat kebocoran yang juga bahagian yang paling teruk dan ngeri sepanjang penginapan saya. Pada waktu malam terdapat sekumpulan saiz besar jika anjing tidur di luar hotel jadi berhati-hati jika anda takut anjing dan jika anda mempunyai anak.
The V Hotel menawarkan bilik-bilik di Kuantan, dalam jarak 2.2 km dari Pusat Konvensyen Antarabangsa Sultan Ahmad Shah dan 2.1 km Kuil Wan Fo Tien. Antara kemudahan yang terdapat di tempat penginapan ini adalah restoran, kaunter penerimaan tetamu 24 jam dan ruang simpanan bagasi, serta WiFi percuma di seluruh tempat penginapan. Hotel ini mempunyai bilik-bilik keluarga.
Semua bilik tamu mempunyai alat penyaman udara dan menyediakan TV skrin rata dengan saluran satelit, peti sejuk, cerek, bidet serta alat pengering rambut dan almari pakaian. Bilik-bilik tamu menawarkan bilik mandi peribadi, kelengkapan dandanan diri percuma dan linen katil.
Pilihan bufet sarapan dan kontinental disediakan setiap pagi di hotel ini.
Tempat menarik yang terkenal berhampiran The V Hotel termasuk Pantai Tanjung Lumpur, Masjid Sultan Ahmad Shah 1 dan Muzium Pahlawan. Lapangan terbang terdekat adalah Lapangan Terbang Sultan Haji Ahmad Shah yang berjarak 13 km dari penginapan ini.
Perkhidmatan kaunter mesra, kemudahan hotel baru, terdapat pasar sayur berhampiran, tiada peralatan mandian, air botol, dan yang paling penting, terlalu dekat dengan tepi jalan, bunyi lalu lintas yang sangat kuat, saya tidak mendapat rehat malam yang baik.
Lokasi strategik dalam bandar. Parking belakang hotel di parking foodcourt Chinese. Perlu bayar petak majlis.
Bilik agak sempit. Ruang sembahyang agak sempit. Tp ada penanda arah kiblat. Tiada tingkap. Tingkap dalam tandas.
Tandas luas dan selesa. Ada heater. Sabun dan shampoo cecair disediakan.
Bilik disediakan air mineral, cerek dan nescafe 3 in 1.
Hotel ada lif. Lobi luas dan selesa..
Ini adalah hotel baru yang bersih. Bilik itu bagus, tetapi bilik mandi dipisahkan dari pancuran mandian, menjadikannya agak sempit. Kami tinggal di sebuah bilik di tingkat paling bawah, yang membuka ke kolam renang. Kolam itu agak kotor, seperti tidak dibersihkan. Bilik itu cantik dan baru, tetapi ia tidak begitu kalis bunyi. Ramai pelancong melawat. Ada tempat letak kereta, dan ada kedai kopi comel di tingkat bawah dengan kopi yang sedap, hehe. Mengenai perkhidmatan ulang-alik yang disediakan oleh hotel, tanya dengan baik. Mereka pada mulanya berkata mereka melakukannya, tetapi tidak menyatakan jadual. Mungkin salah saya kerana tidak bertanya, tetapi pihak hotel sepatutnya memberikan maklumat lanjut. Pengangkutan ulang-alik baru sahaja pergi, dan mereka bertanya sama ada kami perlu menghubungi teksi. Sejujurnya, saya ingin menggunakan perkhidmatan hotel. Saya telah melihat ulasan kakitangan penyambut tetamu, yang saya tidak tahu sama ada mereka betul, tetapi itulah yang saya laporkan. Akhirnya, anda boleh memandu sendiri. Perkara lain ialah sarapan pagi. Kakitangan di ruang makan tidak menyambut sama sekali. Ini adalah sesuatu yang perlu diperbaiki. Rakan-rakan saya yang pergi ke sana juga berkata perkara yang sama, dan saya fikir ia mungkin orang yang sama. Senyum, senyum, senyum sahaja. Secara keseluruhan, saya menyukainya, dengan hanya beberapa aduan kecil.
Hotel ini terletak di pusat bandar, mudah untuk bersiar-siar, berhampiran MRT dan kawasan makanan yang enak. Kakitangannya ramah dan membantu. Mereka menyediakan minuman alu-aluan yang menarik, jadi anda tidak perlu tergesa-gesa untuk mendaftar keluar seperti yang anda lakukan di kebanyakan hotel (masa daftar keluar ialah 2 petang). Satu-satunya kelemahan ialah kemudahan bilik mandi, seperti tuala dan tikar mandi, hanya berada dalam keadaan bersih pada hari pertama penginapan anda. Jika mereka boleh membetulkan ini sedikit, saya akan memberi mereka 5 bintang. 😊
Penginapan ini sesuai untuk pengembara yang ingin minum sepanjang malam, kerana muzik dari pub dan bar di Jalan Khao San sangat kuat. Ia dibuka dari 6 petang hingga 6:30 pagi. Muzik dari pub dan bar sangat kuat, saya tidak boleh tidur. Paras bass bergetar sehingga ke katil. Bilik itu bersih, tetapi tuala perlu ditukar sedikit. Kelimannya telah lusuh, dan ia tidak berbaloi dengan harga hampir 900 baht setiap malam. Penghawa dingin itu agak lama.
The location is good in the middle of Kuantan . The room should provide water drinking bottles in the room . The room facitities is quite old . Easy access to shopping malls and restaurants .
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GGuest UserHi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
BBelong AnywhereI recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired.
The Good: Comfort & Space
Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent.
Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles.
Location: Perfectly situated for getting around Kuantan efficiently.
The Bad: Maintenance & Missing Basics
The property feels slightly neglected in terms of upkeep. In my specific room:
The shower head holder was loose, making it difficult to use.
There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower.
The Ugly: Management & Customer Service
This is where the experience fell short. The administrative side of this stay was disorganized and stressful:
Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end.
Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day.
Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust.
Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.
AAmalazmThe family room was quite spacious, the bed size is like a double super single, which was OK for our family.
However, there were several disappointing issues. The toilet had cockroaches, the area under the bed was dirty, and my child even found a child’s underwear left there, which was very unpleasant. The wooden part of the bed frame near the headboard was broken and seemed to be covered with pillows instead of being properly fixed. The bedsheets and pillowcases were also noticeably dirty.
On Labour Day night, it was very noisy with a group of people parading outside late at night. The room was also not soundproof at all. you could clearly hear people outside and from the next room.
There was a large family staying on the same floor, and they were extremely loud, talking in the hallway with their doors open as if it was their own house. It was noisy at 11PM until 1AM and again at 5AM! 😡 My husband had to go out and ask them to keep it down before we could finally sleep.
If you are particular about cleanliness and a quiet environment, I would not recommend staying here.
TTini88Not recommend for holiday unless you just want a short stay.
Near roadside and mosque, noisy, can’t sleep well at night
Old hotel, old carpet, shower may a problem, water not hot enough in cold weather.
Difficult to get parking place
The only good thing is strategy location, convenience to get what you want in the Brinchang town.
JJeekienGreat services and the recipionist were friendly and helpful , however the location was great and convinience most popular attraction can get there by the walk. the room was tidy and clean also spacious not too small . Only downside is the lift is quite small it can't fit above 5 person at once .
MMuhammad Saad E ElaheeIt was okie though at first when I checked in, found blood strain in their curtain though later on I asked to change off then the front office changes it accordingly.
AAnonymous UserOverall decent stay at Golden Lodge. The room was itself was clean, bed was okay and clean towels.
The bathroom is shared and throughout our stay we noticed it had not been cleaned by staff once (we were there four nights). It is a shower room so we had to wear shoes in the bathroom because there was no bathroom slippers provided. The environment itself is clean due to their no shoes inside policy. Lots of common space both inside and out which was great. 3 cute cats roaming the property. Great walking location near the town of Tanah rata.
The staff however were quite unhelpful. They were quite silent and it didn’t seem like they cared about their guests. We were not asked once if we wanted new towels. We booked an extra night to extend and I requested that we stay in the same room (which the receptionist said was no issue the day before). Day of the extension it’s like they forgot that we extended? Even though it was the same receptionist I talked to the day before. They made us pay another sustainability fee (which we paid at the beginning of our stay) to extend one night?
It was just a bit of a hassle explaining all of this to them for the receptionist to again be quiet and not say much.
CC Ta homestay*************. Bilik family room yg selesa. Perkhidmatan pelanggan yg mesra bila masa check in hotel. Hotel dekat dengan Jeti tanjung gemok. Senang nk cari makan mlm
GGuest UserThe surroundings of the accommodation offer a good atmosphere, and the room has a beautiful view. The cleanliness of the room could be slightly better, possibly due to the age of the hotel. Overall, it's an acceptable place to stay.
GGuest Userthe room was clean,the bed was soft so as the blanket and pillow,we had a really good sleep.
the toilet have good space,and water heater also working good.
the aircond also working good,only our room got window but facing building so couldnt see anything.
the location is few kilometers from town centre and about 7km from UIA kuantan where our event was.
there was lift for hotel,the lobby also quite clean and properly arranged.
one bad thing is the t.v was not working at all for our 2 night stay.the reception didnt inform anything to us until we curious why the t.v was plugged off.after call the reception only they tell the t.v channel got problem,and we had to stay there 2 nights without watching anything,quite bored.even the 2nd night it was not fix and looks like nobody attended to this problem.
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