Hotel berhampiran Parrocchia San Donato in Polverosa di Florence

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

We arrived at the hotel pretty late as we were travelling from Rome. Gabriele was pretty prompt and sent us all the necessary information ahead of our arrival as the reception service was until 3pm on Sunday. The room was surprisingly nice and clean, and indeed exceeded our expectation. Even though for just a night I thought this was a pretty good one. Nearby hotel has a nice pasta restaurant Al Peposo, just need to walk about 10 mins. Day time you can just walk towards town areas, you won’t get bored with the surroundings.

Thank you :) Our experience at the hotel was great. In many ways this hotel was ideal for us, it wasn't right in the city center where all the noise is, but it was close enough to it (about half an hour's walk to the train station with a suitcase and bags). The hotel staff was excellent, very kind and respectful with lots of good and efficient advice. The room was spacious enough and clean and we didn't lack anything. One weak point was for us and it was the bed which was a double bed but, it was connected by two mattresses, and an air conditioner that worked but made a lot of noise. In conclusion, if you don't mind walking to the city center (I strongly recommend everyone to walk and not use public transport, there is a lot to see on the way :) ) And you are looking for the hotel staff to be nice, polite, experienced, know the surroundings and know how to give you tips, this is the hotel check for you. Thank you very much for everything was really pleasant and nice in the hotel

Gli addetti alla reception sono veramente gentili e disponibili, ma il nostro pernottamento non è stato dei migliori, nel silenzio della stanza si sentono le voci delle camere vicine e il rumore dell'ascensore. Entrando c'era uno spiacevole odore di fogna, ciò non vuole dire che la stanza non fosse pulita, ma è stato comunque sgradevole ogni volta che abbiamo avuto bisogno del bagno. La colazione non è servita al tavolo, ma c'è solo la possibilità di utilizzare delle macchinette con snack o bevande (a pagamento).

Partiamo dalle cose positive, è situata in posizione fantastica con una vista stupenda su Firenze ed è dotata di parcheggio interno. Camere grandi anche se arredate in modo particolare (poi sia chiaro può piacere o non piacere) con TV di dimensioni ridicole. Essendo i muri davvero vecchi camminando si sente l'effetto tremante sotto e intorno si sentono le voci dalle altre camere, ma anche questo ci sta perché prenotando questo tipo di struttura sono cose che ci possono stare...ah camera anche un po' freddina. Veniamo a quello che non va, a cena veniamo accolti da cameriere che non parlano una parola di Italiano che alle nostre richieste ci dicono di aspettare il cuoco, il cibo purtroppo (almeno quello provato da noi) assolutamente sotto al livello medio della zona, che propone tantissimi agriturismi o trattorie di livello superiore. Colazione la mattina seguente scendiamo a 15 minuti dalla chiusura e troviamo un ragazzo, questo almeno parlava Italiano, che ci dice che era tutto finito e ci invita a prendere massimo un caffè dalla macchinetta per poi scoprire che invece nella saletta della colazione erano ancora presenti torte e affettati, probabilmente non aveva semplicemente voglia di sparecchiare un altro tavolo o chissà cos'altro. Cifra spesa media per la camera e alta per il ristorante, visto ripeto la qualità non proprio altissima. La zona concede tante alternative quindi difficilmente torneremo ed è un peccato perché ripeto le potenzialità sono davvero alte.

This is honestly the best place to stay in Florence. It was so convenient and the accommodation provides you with everything which include a social area, pool, bar, laundry and even a gym which was free of charge. The pool and bar area provides a spectacular view of the city. Staff was professional and friendly and allowed us to leave our luggage after check out. I would say this was the best stay throughout my trip in Europe by far.

This was my favorite hotel stay while in Italy for 2 weeks. I almost don’t want to share how incredible this hotel is because it will be harder for us to get in next time. Everything about this property is wonderful—from the location to the staff, incredible dining, large rooms (unusual for many European hotels) and the price. It is not cheap but definitely worth every penny! The lobby is beautiful too. We loved it here. We will be back…if we can get in. I was told they also have affordable apartment rentals too. A great idea if you want to stay in Florence for a week or more! The only negative is the hotel gym… but who comes to Florence to be stuck in a hotel gym? Not me, but I thought Inwouid share for the gym rats! Love this hotel!!

I appreciate the quiet of the area and the kind staff. I didn't know what to expect from this hotel but I am positively surprised by every service that it provides. The center of Florence is far 15 minutes from the hotel (by foot) and the building is clean and new. 100% recommended.

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ