Hotel berhampiran Rose Garden, Florence

From the moment I checked in, until the moment I checked out, I was thoroughly looked after at the hotel by the friendly and professional staff. Many thanks to Alessandro on Reception and Claudio from the bar for looking after me so well. If you are travelling from the airport, catch the tram to Uscita Place which is a four minute walk to the hotel. Keep to the left when you alight the tram and the hotel is situated opposite United Colours of Benetton on Via Cerretani. The location of the hotel is fabulous as I walked everywhere. I was upgraded to a Superior King Room, which for Italy was very spacious, clean and comfortable. I asked for a room in a quiet area of the hotel and heard no disturbances throughout my stay. The hotel is not very large and very contemporary inside with a good restaurant, bar and lobby area. I had a complimentary cocktail in the bar and all of my soft drinks in the mini bar were also complimentary and unlimited free water as part of my All Accor status. The breakfast was buffet style and had a quality selection of food and drinks, and an excellent selection of pastries, which I walked off every day. I thoroughly recommend this boutique style hotel for your stay in Florence due to its excellent connection links with the airport, it's location for all the local attractions and large rooms for Italian properties.

Non ho mai avuto tempo per recensire il mio soggiorno qui, ma ci tenevo a farlo. Abbiamo passato un bellissimo weekend a Firenze, il nostro appartamento era Accademia, situato all'ultimo piano di un palazzo moderno da poco ristrutturato. Stanza stupenda, perfetta anche per 3 persone poiché dotata di un divano letto al secondo piano. Letto comodissimo, bagno bello e pulito diviso in due zone da una grande vasca jacuzzi che funge anche da doccia, dotata anche di led per la cromoterapia e che affaccia sulla stanza in quanto vetrata, ma volendo più privacy si può tirare giù la tenda facilmente. Ci siamo organizzati telefonicamente per il check in, un signore gentilissimo ci ha spiegato come aprire il portone e ci ha accompagnati alla stanza, siamo stati omaggiati di una bottiglia di vino locale dei dolcetti tipici. Il giorno del check out ci hanno fatto tranquillamente lasciare le nostre valige in una stanza poiché avevamo il treno tardi, davvero apprezzato. Uscendo dal portone, a destra con pochi passi si arriva all'antico vinaio, poco affollato rispetto agli altri, a sinistra invece, infondo alla via, c'è piazza duomo, quindi centralissimo, perfetto per girare sempre a piedi. Lo consiglio vivamente, torneremo volentieri !!

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

Great hotel with a perfect location. Staffs are friendly. Breakfast spread is good, would rate perfect if you cater more to Asia travellers. After 1 week in Italy, we do miss some Asia breakfast spread. My family love the cozy area on the top floor.

Few minutes walk from the station past McDonald’s (exit the station from the left). Hotel is set back so can easily be missed. We had a room for three, one double bed and a low camp bed. Rooms made up everyday and towels changed frequently. Wardrobe with plenty of hangers, safe, complimentary water in fridge. I asked if we could have a kettle and this was no problem. Bathroom quite big, shower cubicle with toiletries. Lovely white, big bath towels. Great location for lots of great restaurants and only minutes away from attractions. Rooms are quite warm but there is air con. Breakfast consists of yogurts, fresh fruit, breads, croissants, scrambled eggs and great coffee. Hotel staff are so helpful, even printed out our tickets for one of our trips. Would stay there again, next time exit the train station from the left!

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

I enjoy myself staying there. Staffs are very friendly, speak excellent English, and very helpful too. The room are nice and clean. Location is excellent. Will definitely come back again

The front office team is outstanding. Didn't manage to get his name, he was on duty on the night(9/7/2024) we checked in. Extremely patience and fed us with info. Alberto who seems to be the front office manager have been very accommodating. Thank you team. Location is great, steps from Firenze S.M.N and to most tourist spots. Will stay at the property if we visit Florence again.

Great for its value of money . Walking distance to train station and main city of Florence. But if you want really close and convenient , I suggest you look between the train station and river. Service was great and rooms comfortable and clean. The bar was super cool and fun . We probably would like them to improve there gym. Maybe there swap over ping pong play room over to be the gym , it was way too small. All up we did have a great stay !

First off the good this hotel is extremely unique. I love the way it’s set up. For a dirty/romantic getaway, this place could be absolutely phenomenal, the twinkle lights in the room in the mirrors on the Wall Trust me this place could be fun! We arrived in March we stayed for two nights Unfortunately in March there is no AC in the hotel. The heater was stuck on in the bathroom and at night the temperature got to 33° We open the window for the brisk, nightmare and in came thousands of mosquitoes… definitely not the hotels fault but a screen over the window would’ve elevated our experience a great deal. Unfortunately my son is covered in mosquito bites from head to toe and I had a less severe reaction, but I also slept with a sheet over my head The hotel gracefully Sprayed our rooms the next day to get rid of the mosquitoes which worked But unfortunately on the last of us day, we slept with the windows open, and it was unbearably hot. The bar downstairs was well stocked and very expensive and the local economy you can buy a bottle of Jameson for €20 in unfortunately one double cost exactly the same. I would’ve happily drank whiskey there all night long and have a great time but it was just a little too expensive if you stay there bring your own alcohol you’ll need it for the temperatures in the room. To be honest, the staff was extremely friendly and helpful to Black walls of the hallways were unique. Very nice hotel, but like I said some screens on the rooms and some creative pricing at the bar would’ve made this a five star steak