Hotel berhampiran Valle Millecampi di Florence

Thank you :) Our experience at the hotel was great. In many ways this hotel was ideal for us, it wasn't right in the city center where all the noise is, but it was close enough to it (about half an hour's walk to the train station with a suitcase and bags). The hotel staff was excellent, very kind and respectful with lots of good and efficient advice. The room was spacious enough and clean and we didn't lack anything. One weak point was for us and it was the bed which was a double bed but, it was connected by two mattresses, and an air conditioner that worked but made a lot of noise. In conclusion, if you don't mind walking to the city center (I strongly recommend everyone to walk and not use public transport, there is a lot to see on the way :) ) And you are looking for the hotel staff to be nice, polite, experienced, know the surroundings and know how to give you tips, this is the hotel check for you. Thank you very much for everything was really pleasant and nice in the hotel

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

We had a wonderful stay in early July; our room was climate controlled which was very helpful in the heat. Charming room, very clean and quiet. Lovely and very helpful staff member make check-in very easy and provided lots of recommendations. Great location, close to great restaurants and coffee shops. Looking forward to staying here again!

Really like this hotel! The amenities are great and there are shuttle bus for travel destinations. The restaurant inside the hotel area is also cheap and nice.

The reason why I’m voting 3 stars is because I wasn’t able to take a decent shower due to the water being blocked and it starting to overflow to the ground after 5/6 minutes. You guys need to call a plumber as everything in the toilet is blocked. I went to the spa which I was really looking forward to, to then go into a “hot tub” that was freezing cold! The salt room was ice cold inside and the steam room wasn’t even steaming. That was disappointing. I did tell the receptionist about it and he said he’d call someone to come tomorrow morning to fix it. Considering my experience in the spa was horrible the decent thing staff could have given to me as gratitude is a free session. But I didn’t get any of that. Overall decent not a bad location considering there’s buses near by that takes you straight to city centre however PLEASE can the MANAGER call a plumber and fix those blocked showers.

This is honestly the best place to stay in Florence. It was so convenient and the accommodation provides you with everything which include a social area, pool, bar, laundry and even a gym which was free of charge. The pool and bar area provides a spectacular view of the city. Staff was professional and friendly and allowed us to leave our luggage after check out. I would say this was the best stay throughout my trip in Europe by far.

I made a booking and payment through the application Booking.com for a night. Upon checking-in, the lady on the front desk told me that there is no reservation under my name. I showed her the copy of the payment I did and the email of confirmation I received. After 10 minutes of checking their system, she apologized and told me there was something wrong with their computer. I should have read well all the reviews and not just looked at the 4 ⭐ label this hotel have because the establishment is already old. There was even a leak on the lobby where the staff just put a couple of white towels. When we entered our rooms and bathrooms, we did not expect them to be in such conditions. The hotel definitely needs proper maintenance. The walls are dirty and stained. Along the corridor the paint and the cabinets are old. The ceiling of the bathroom has bars, but you can see the rust/mold accumulated. When we went to the bar for the breakfast (which was also included in my booking), the server told me that we do not have the breakfast included. I was about to go to the front desk when the same lady apologized and told me that yes we can do the buffet. We paid very low for one night that is why we were not expecting much from the said buffet..croissant and coffee to heaten our tummies will do good. The good side we noticed is with regards to the staff. They all seem of the same age (nearly 60s). It is possible that they've been working in the hotel for many years meaning the management is good..just need to pay some attention to the maintenance of their establishment. Thank you!

This location is really convenient if you need to take the flight to domestic airlines or other countries, just few minutes by taxi or trans. Don’t forget to make a reservation if you take early flight. The staff is also very helpful when we need to leave the luggage at the hotel. Recommend this hotel if you just need 1 or 2 nights for transferring.

The staff was very professional and everyone spoke English. The room was clean and had everything we needed. The location was good for me because I could walk to everywhere I wanted to visit. Their ”continental breakfast” was good and had a lot of things - yogurt, muffins, eggs, bacon, croissants, and various other things.