Hotel berhampiran Eiche mit Monsterkindern, Frankfurt

My wife, Emily Tan, left her room at about 6 am on 25th Sep to check out and catch a 8.30 am flight to New York. The power failed at that time and they decided to use the staircase. However, there was no lights at all and they had to find their way using lights from their phone. At the reception, it was chaotic as there were only 2 staff and they were overwhelmed by calls from guests as well. It’s shocking that the emergency lighting did not come on when the power failed. This is a serious safety hazard.

Even though it’s a chain it gives you the feeling that it’s not. The staff is super friendly and helpful. We accidentally booked for the wrong night, but luckily they had an extra room and the helped us transfer our booking into the right night. The staff spoke perfect English and was just really everything your wanted as a tourist giving good advice on how to enter the city. The room is equipped with a big bed and a big tv, and the bathroom is a good size too, so even though the rooms aren’t so big they really focused on using the space correctly. We had a room facing into the yard so no noise there, but it’s very convivially places next to the highway, so you’re quick on your way again, but of course it means some rooms are facing out to the trafficked highway also. What’s even better is that they had a cromecast connected to the tv, which as a tourist is so absolutely genius so we don’t have to watch dubbed German television. (Small disclaimer is that the Wi-Fi was a little slow until the evening making it a little hard to work) The breakfast is super variated and big, and they fill up the missing things quickly, and take our plates when we are done so they don’t pile on the table. The parking cellar cost a little but there’s parking space outside the hotel too. The tramp is located just next to the hotel and takes you into the city directly. You can even buy a ticket just next to it for about 2 euroes. I don’t have a single complaint about this place, and usually I’m very picky. It’s new, hip, clean, modern… from the nice, free and clean toilets in the parking cellar to the music being played in the reception, and the opportunity to self-check in. Will defiantly recommend and will defiantly return if in Frankfurt again.

Parken ist nur in Parkhäusern, oder wenn man Glück hat, an der Europa-Allee. Zur Messe nur ein paar Schritte. Die Zimmer sind sehr klein, aber mit allem was man braucht und sehr sauber. Fenster sind sehr dicht, so dass man keinen Lärm hört. Das Personal ist sehr freundlich. Das Frühstück ist Standard, das Platzangebot sehr knapp. Kleine Tische sind hipp, aber gewöhnungsbedürftig.

invited to a meeting in Frankfurt, I was offered this hotel. It wasn't my choice, but I didn't question it through the Accor seal, which always refers to comfortable stays. The location is not privileged in every sense: whether traveling for work or pleasure. Neighboring the train line, those who stay with a window facing the street will feel, even with an anti-noise window, the noise of the wagons during the day. Large, simple, clean apartments, but without great comforts. An exceptional highlight is breakfast, which is extremely complete with delicious delicacies.

Hotel is fresh, clean, visually fun, we’ll located for the Meade Hall and convenient with the mall attached. I got in after a very long international flight quite early in the morning with hopes they could squeeze me in, and Frank at the front desk worked miracles. Not only did he get me in, but he upgraded me! I came for my first trip to Heimtextil and the location was perfect. The mall attached made it super easy for coffee, snacks, groceries if needed, clothing items you may have forgotten. The room is clean, fresh, has meaningful extras like a towel warmer. The bed is firm and supportive and the pillows were good too. I normally get neck pain after sleeping on hotel pillows but not here. 10 out of 10 great service!!!

We were in Frankfurt several times during a visit to family and traveling with a group in Gernany and France this year. We were in the adagio for several days, with my wife and I in one room, and three friends in another. I found a mostly-new hotel with rooms with kitchenettes sitting next to the Marriott, with rooms about half the price. I especially liked that we could cook in the adagio and not have to go out if we didn't want to. We could also go down to the lobby and grab a beer or coffee ( you pay for it, of course) in a pinch. Buffet breakfast ( but I didn't eat it) was about 20 euros. The place seemed empty. I asked the front desk fellow if it was new. He said they opened 6 years ago, but for 2.5 years, no one came---so yes, basically, new. Right in the middle of Frankfurt. Highest recommendation. Enjoy your travels.

Just love this place. It’s located in front of the hbf train station. The decoration is beautiful and luxurious. The staffs were soooo nice. The room is specious and neat. Would recommend staying here

Hotel is close to the river and was ideal for our visit to Germany for the Euros as it was few minutes walk from the fan zone. The beds are comfortable and shower was powerful. Service was excellent. No issues with check-in was straight forward. Would highly recommend this hotel if visiting Frankfurt

This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug