Hotel berhampiran Mainkai Street, Frankfurt

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

Loved this hotel. If we came back to Frankfurt we would stay here again. It’s in a great location that’s walkable to everything. It’s essentially city center and there is a ton to do just outside of your doorstep. The service was perfect, everyone is really friendly and helpful. They offer a nice breakfast in the morning. Hotel always smells fresh and clean. The room is really nice with a comfy bed and big bathroom. This is connected to the moxy hotel and the moxy bar/lounge is open 24/7 which is really cool because it’s set up nicely for if you want to eat, play games, just relax, etc. it’s really easy to get a taxi since they can call one for you or you can use the taxi call machine up by the front desk. Tap once for cash and twice for card payment. Super easy. Just a heads up: sometimes they forget to tell you that your room key controls the electric in the room so if you don’t already know this, don’t panic if nothing works when you get in your room at first. You have to slide one of the room keys in the card holder inside of your room next to the front door and everything turns on. Loved that because it’s a great way to save energy. Full kitchen and utensils, cups, cookware, dishwasher, fridge in room if you want to save on food and cook in your room. They also have laundry available if you need to do laundry which you can get tokens for for a couple euro. I just loved this place and the location.

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

I recently stayed at the hotel, and unfortunately, my experience was marred by the discovery of bed bugs on my last day. Despite this issue, I found the overall stay to be acceptable. The breakfast wuthin my expectations, but I believe the reception could improve. Coming back on bed bugs I urge the hotel to prioritise thorough inspections and preventive measures to ensure a pest free environment for guests.

Hotel is fresh, clean, visually fun, we’ll located for the Meade Hall and convenient with the mall attached. I got in after a very long international flight quite early in the morning with hopes they could squeeze me in, and Frank at the front desk worked miracles. Not only did he get me in, but he upgraded me! I came for my first trip to Heimtextil and the location was perfect. The mall attached made it super easy for coffee, snacks, groceries if needed, clothing items you may have forgotten. The room is clean, fresh, has meaningful extras like a towel warmer. The bed is firm and supportive and the pillows were good too. I normally get neck pain after sleeping on hotel pillows but not here. 10 out of 10 great service!!!

We were in Frankfurt several times during a visit to family and traveling with a group in Gernany and France this year. We were in the adagio for several days, with my wife and I in one room, and three friends in another. I found a mostly-new hotel with rooms with kitchenettes sitting next to the Marriott, with rooms about half the price. I especially liked that we could cook in the adagio and not have to go out if we didn't want to. We could also go down to the lobby and grab a beer or coffee ( you pay for it, of course) in a pinch. Buffet breakfast ( but I didn't eat it) was about 20 euros. The place seemed empty. I asked the front desk fellow if it was new. He said they opened 6 years ago, but for 2.5 years, no one came---so yes, basically, new. Right in the middle of Frankfurt. Highest recommendation. Enjoy your travels.

Parken ist nur in Parkhäusern, oder wenn man Glück hat, an der Europa-Allee. Zur Messe nur ein paar Schritte. Die Zimmer sind sehr klein, aber mit allem was man braucht und sehr sauber. Fenster sind sehr dicht, so dass man keinen Lärm hört. Das Personal ist sehr freundlich. Das Frühstück ist Standard, das Platzangebot sehr knapp. Kleine Tische sind hipp, aber gewöhnungsbedürftig.

invited to a meeting in Frankfurt, I was offered this hotel. It wasn't my choice, but I didn't question it through the Accor seal, which always refers to comfortable stays. The location is not privileged in every sense: whether traveling for work or pleasure. Neighboring the train line, those who stay with a window facing the street will feel, even with an anti-noise window, the noise of the wagons during the day. Large, simple, clean apartments, but without great comforts. An exceptional highlight is breakfast, which is extremely complete with delicious delicacies.

Nunca defrauda.Siempre perfecta atención y la habitación muy amplia y limpia

Location is perfect, access direct from Airport or from Train station very easy. Air conditioning a bit old and noisy. Service poor. Breakfast very good! I would stay again im case of long flight connections.