Awaumi Fujikawaguchiko Resort

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

good quality

酒店距離河口湖站大約10分鐘車程，可以在河口湖站乘坐的士或者自駕。酒店環境優美，地理環境優越，天朗氣清的時候還能看到星星。房間就像度假屋一樣，設施齊全，有浴缸還有桑拿。不過酒店始終在郊區，因此有不少小蟲子在房間，介意的話要注意。

河口湖站坐紅線巴士一站180日元，到役場入口站下車 車站有羅森。然後步行可到。或者坐兩站，會經過一個大超市，也可以買食品飲料及日用品。度假村很新 一棟棟單獨的房子，餐廳是玻璃開放式的。 房間很寬敞 可以住4-5人 有床➕榻榻米。有廚具，可以自己做飯很方便。位置挺好，安靜。天氣好的時候可以看見富士山。

環境和地理位置都很好，附近有很多吃的和便利商店。但我入住時，使用桑拿房時遇到電線短路，在桑拿房遇上停電，是很不好的經歷，嚇得我們衣服都沒穿就衝了出去。

主打溫泉和桑拿房 整體也10分乾淨，因為酒店只開了一年 位置也10分方便，一個路口便有超市和便利店 即使不預訂晚餐BBQ ，也可以於電磁爐內煮食，有提供爐具，基本調味料及煮食用油。 可惜洗手盆太少，難以清洗爐具，上一手的爐具和碗碟也是油的，要重新洗一遍。 大堂九點前可任飲酒水 整體也不錯。