Ulasan The Gran Resort Princess Fujikawaguchiko

The room is so big. Grand Resort Princess Fujikawaguchiko offers stunning views of Mount Fuji and a serene atmosphere. The spacious rooms are elegant, blending modern comforts with traditional Japanese design. The onsen facilities are relaxing, and the staff provides excellent hospitality. Perfect for unwinding and enjoying the natural beauty of Lake Kawaguchi and its surroundings.

The view from the balcony is manigficient, right in front of Fuji Mountain. However, the checkout time is a bit early, 10am, and request for late chekout, say 11am, is not allowed, which is disappointing!

We can see Mt Fuji from our room. We love to stay here. Thank you! 🥰

It was great waking up every morning to see the great Fuji Mountain. Rooms are big. Beds are comfortable. Onsen is small but sufficient. Morning onsen is good because the big open glass faces Mount Fuji.

We used the payphone at the train station to call the resort and they arranged a pick up service for us. It arrived within 15 minutes of the call so we didn’t have to wait too long in the cold. It would be better if they could let us know about this arrangement in the booking confirmation. Driver who picked us up was a delight to meet! He was cheerful, coupled with his humorous mannerism, brightened up the otherwise gloomy journey amidst the cold. Location of the resort is quite far away. Although there was a 7-11 within 10 minutes of walking, the nearest shopping cluster was 20 minutes away, although this shopping cluster is quite a complete one with a full pharmacy, supermarket and plenty of food options, ranging from cheap to exquisite. The resort is 30 minutes walk (15 minutes drive) away from Kawaguchiko station. The location will be more convenient for travelers who drive. We woke up with a direct view of Fuji-San! Absolutely breath taking. Breakfast, served buffet-style was sumptuous with Japanese food. It filled us up and got us ready for the day. Upon check out, we realized we had to book the shuttle bus to the train station. We thought it would be readily available. This was not the case as the bus at the previous timings were full. This could have been made known to us upon check in. Also, the shuttle bus is actually a 7-seater car and not a bus. Maybe right-naming the vehicle is better as it will give travelers a better understanding the capacity of the transport.

I tried hot spring bath and it was great. Breakfast surprised me with self grill menu. It was pity that we could not see Fujisan because of weather.

Hotel service is very disappointed for the following reasons : 1. We booked 3 triple rooms for 3 persons but checked in with 9 persons. Hotel staff told us they would charge additionally but refused to tell us sum of additional charge for additional resident until we charge out. Hotel staff refused to admit their fault in this situation 2. Hotel charged additional ¥150 per day per person for hot spring even though client didn't attend hot spring. We are not imform about this cost when we booked this hotel. This is not reasonable for resident. 3. The additional charge for unregistered client is several times higher than official price at booking website. This is very unreasonable.

location is great if you have a car, free parking included and you can really see the mt fuji view from your room, we were on the 2nd floor and it was great. the setback of the stay was paying 150 yen per person for the onsen? we didn’t even use it and they say it’s mandatory and required by law… this was not stated at the point of booking so i was shocked by it, the 3rd pax bed is basically a piece of mattress and quilt had stains on it…. one night stay is good enough

Very good

Good nice Fuji Mountain View from the hotel room, as well as from the hot spring room. But the room and facilities is a bit old, air con/ heater is very dirty, mattress is old too. Breakfast and dinner need reservations, we had breakfast once, food is very limited, didn’t try dinner as wasn’t aware dinner also need reservation.

They charge us 350yen for Onsen maintain fee even we not use Onsen and more 1350yen for didnt type my friends information when I booked on app even its 3 single bad in the room

Very good view of Mount Fuji from the room. Room is big but too dim. There’s not enough lightings. Nice breakfast with view of Fuji San.

Room is very spacious even for 3 pax. Great mount fuji View from the room. The bed mattress is very thin for the 3rd pax. They provided a foldable bed for 3rd pax. Location is far from the train station. Free hotel shuttle is available from 3pm onwards till 6pm only. You can call for the hotel shuttle service from the tourist information counter next to kawaguchiko train station

This place is super far from the Kawaguchiko station and they only offer pick up service for a certain period of time. I think the cut off time is 5pm. After that, they will not be able to provide you shuttle bus service if you wish to go back to kawaguchiko area which is to access to other main attraction. So walking distance is about 30 mins to kawaguchiko station. And Uber is out of service at that area. To us it is not very convenient as we wanted to go out for dinner, there was no shuttle bus service so me and my partner will have to walk about an hour to and fro. The street is extremely dark at night so it was abit scary. You need to pay extra for the public path. The service there is not that great. But the room view is great. Make sure you rent a bike if you want to stay at this hotel. Or if you are driving then it will be fine. Other than that, have to walk most of the time. Can see Mount Fuji view at certain type of room but the second day was cloudy for us so mt fuji view