Hotel berhampiran Kawaguchiko Natural Living Center, Fujikawaguchiko

The location is a bit far from station but walkable. It closed to bus stop red line number 4. The hotel has shuttle bus to station and vice versa in the morning and afternoon. Instead of buying foods from Lawson you can get much better quality and cheaper from local supermarket Ogino. From hotel go to the left and turn left at the traffic (main road) walk pass the bus stop, you will see the supermarket on the left within 5 minutes. Walk further down you will see Mt Fuji and also famous photo spot with Lawson shop in front of Mt Fuji. It is better spot with less people and more space than the one near station. The breakfasts are basic but yummy.

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a ”mountain view” hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.

This is the second time staying in Fuji Ginkei, while the first time was in 2017. The reason I chose it when I went to Kawaguchiko the second time was the perfect location, service, and food when I stayed in 2017. First, I should thank the hotel staff. As you might know, it is tough for solo travelers to book a Ryokan room. As a search around the hotel list, which I think is perfect for the stay, Fuji Ginkei is one of a few hotels which said OK. I appreciate it. The location is perfect as you can see the lake and mountain simultaneously. For Kawaguchiko, only a few hotels have this kind of view. When you arrive at the Kawaguchiko station, don't forget to call them, and they will pick you up. However, when you live, if you want to take their shuttle bus, you need to check their shuttle bus schedule. I choose the Japanese-style room which a balcony since I want to take many photos from my room. It is worth it as the view from the room is perfect. I can stay in the room and watch Mount Fuji all afternoon. It even has an individual bathroom in the room, which is kind of rare. If you stay in the hotel in Winter, don't forget to use the outdoor onsen. It will be freezing to get in and out, but it is worth it as you will see a very clear sky and many stars when using the outdoor onsen. You will never forget it. Moreover, don't forget to go lakeside, which is only a few meters away. You can take perfect photos of the lake, Mount Fuji and the stars. It is impressive. Service is as good as before, which you can imagine. When you are having breakfast and dinner, the staff will talk with you, introducing the dish and telling you much exciting and helpful information. For once, I was discussing さかさふじ with them and really learned a lot. The dish is good. As I stayed for two nights, I think the first night's dinner was better than the second. For breakfast, I don't have too many things to say. Overall, the dish tasted good but not as impressive as in 2017, maybe because I tried some Michelin during these years, which increased my standard. Overall, it is an excellent hotel, and the price is not that high compared to other hotels around Kawaguchiko. Once again, is it worthy.

The location of the hotel is fantastic for sunset viewing. There is plenty of parking across the road, with a surfeit of basically unnecessary staff. We had a reasonable-sized room with large windows and a wonderful panorama of the lake and Mount Fuji. That's all that's positive. The hotel is in two parts: the original building and an annexe. It is NOT suitable for wheelchair users trying to get to a restaurant. There are too many steps, twists and turns. There are lifts to find rooms in part A or part B, and the locations of the onsens (which switch between male and female every day - nice views, though). The signage is rare and confusing. As a stocky European (100Kg), I had immense difficulty sleeping on a very thin futon. The electric heater in the room blasts an unhealthy stream of hot air. Switch off this health risk and you FREEZE (we were there in late October). The hotel is relatively expensive, so you'd expect quality rooms. What you get is the uniform Japanese army-style sp****, goose**** green-walled room that you'd find in business hotels at half the room rate of this laughingly named 'NEW CENTURY' place. Minimalist, to say the least (in reality, pinched, lacking in generosity and well-being). At least there was a fridge (with a freezer icebox!!) In a series of measures as a response to the risks of COVID, there were no real glasses - just paper cups, and a message asking you to close the toilet lid before flushing. Disappointingly, the toilet was untypically low quality - no little hand-washing basin and fountain on the top of the toilet, and thus no towel in the toilet itself. (So, mucky hands grasping two sets of door handles to wash your hands. How's that for customary Japanese hygiene?) We (a group of 13 people - I was the only gaijin...) had booked an evening meal, room and breakfast the next morning. Dinner? Again, for the price, you'd expect a nice piece of fish (probably from the lake) right? NO way. We got a few bits of sukiyaki, and mean little dishes with bits and pieces of this and that... I've eaten MUCH better food in izakayas and bars throughout Japan. My opinion was echoed by most of our party. Breakfast was below ordinary. Simple, plain, dull. Something to dispense with quickly. Taking fuel on board, that's all. The service in the restaurant was desultory (= awful, ungracious). During dinner, a stocky old lady granted me the opportunity to be bumped TWICE by her capacious bottom as she served the person next to me. I complained and pushed back, to the accompaniment of giggles from her lithe, unobtrusive colleagues. Mercifully I was spared any further encounter with this voluminous rear end at breakfast. The staff at breakfast time were a) limited in number b) slow and c) VERY detached. One had the feeling they were cleaning staff put into waiting uniforms. Per person, we paid over 13,000 yen. Frankly, an outrageous price. The ONLY benefit was the view. For that, you don't need a hotel room. A bus tour will

This hotel has 3 blocks as it is set into a hill. The first block contains the lobby, then at the 5th floor you connect to the middle block (which faces Fuji directly) and contains rooms on the 6-7th floors. It also contains the bathing area with an outdoor view of Mount Fuji. From the middle block, the 8th floor connects to the last block which contains levels 8-10. This block has a view of Fuji but you have to look out your window at a slant. Rooms are run down and hotel looks like it was stuck in the 1970s. Curtains are stained, walls have marks, corridor walls are stucco. Shoji screens in room have torn paper. Sink looks dirty. Wood surfaces are worn. The finishings in the room could certainly use some refurbishment and love. However it is decently clean and I was still comfortable for my stay. Food was a good spread and tasty. I was treated to fireworks over the lake which was visible from the room. The hotel staff (front desk, dinner staff) all made it a point to mention the event and where to view it from, which I appreciate.

We decided and booked our Tokyo travel a week before flying so we didn’t have the luxury of choices. Fuji Lake Hotel had a room available so we went for it. We spent 3 nights there. The hotel looks dated and we read its history as being one of the earliest built at Lake Kawaguchiko. Our room was spacious and faced the lake. After spending three days there we didn’t feel like we missed Mt Fuji view as we saw it throughout the day. I recommend going to the dining room early and get the counter seats facing Fuji San. The view of the lake is also great as the dining room is on 7th Fl and has panoramic window view. We walked around the lake and took in the view from various perspectives. There are many hotels all around the lake and we reckon that the hotels located across Fuji Lake hotel would offer a much more picturesque view of Mt Fuji, though a bit distant. Imagine a view with the lake in foreground and Mt Fuji in background. While our hotel has a closer view the buildings in the foreground somewhat spoiled the overall view. Well one can’t have everything! We enjoyed our stay and will revisit Kawaguchiko but will choose a different hotel for a change. In terms of location Fuji Lake has little to offer compared to the Momiji Corridor area where there are more touristy attractions and restaurants. The nice part of Fuji Lake is the hotel is built right on the lake unlike others which are separated from the lake by the main road.

立地条件は良いですねえ。時間による（5:00PM）のでしょうがフロント担当などは男性のみの感じ。コロナ禍ゆえかウエルカムドリンクはなかったですねえ。館内は綺麗で良かったですねえ。和室に泊まりました。部屋によるのでしょうが、まずは湖を眺めようと窓を開けてバルコニーへと向かうと、部屋は高床式のように40センチほど高くなっていて、膝が痛かったので難儀しました。子供や老人は用心しないと危ないです。そして鏡台の電灯点けると、行灯型の明かりは薄暗くて、妻も役に立たないと嘆き、見上げると行灯の中には結構な埃がもやっと眺められ、妻と苦笑しましたねえ。さて、お風呂へ行きましたが、いくつかあるのでしょうが入った浴場の露天は景色は見えずでした。 そして食事ですが、工夫されている（多分外国人向けの工夫かと）割には味付けは、和風とは言いにくくて「旨い」とは思えず、工夫が過ぎてるなあ、和食の良さがなくなっていると感じ残念でした。そうそう、Wi-Fiはあるのですが、不思議なことに案内のどこにも書かれておらず、フロントに聞くと、口頭で告げるのみで不親切でしたねえ。 それから、洗面台のハンドルが小さくて、老人や子供にはかなり使いにくいものでした。そして、和室では肝心な床の間の絵の位置がTV設置の加減でか左にずれて居るのは、ご愛敬レベルでしょうか。部屋食は配膳の男性給仕さんが良い印象でしたが、全体に、残念なことでした。

Room accommodations: 4/5 rating - The room is very clean, spacious, and simple. I got the Japanese tatami style room facing Mt. Fuji. It feels like a legit Japanese experience. The bathroom and the entry way is small. Dining: 5/5 rating - The included buffet food is AMAZING! This is by far one of the best buffets I've had in a while. It's simple and nothing crazy, but the food quality is surprisingly good. Service: 4/5 rating - Allows baggage check-in. Great shuttle service to and from key areas in Kawaguchiko. English proficiency is Medium to Low. The staff speak limited English.

The hotel was so clean, the service by the concierge was so friendly and approachable. Helped us to push and carry our luggage till our room door. The convenience stalls nearby made breakfast and supper a perfect go to! It was a good stay nearby the onsen which has free access for staying guests! The carpark was just located downstairs that you could also see your car! Love the visit! And will want to come back again!

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.