Hotel berhampiran Spatial Art Toram, Fukuoka

This is the most disgusting and despicable thing any hotel management can do is to chase my father off the premises when he was waiting quietly for me downstairs to have breakfast. I am staying with my mother in this hotel and since they’re not together anymore, my father decided to wait for me at the quiet third floor banquet. I was just getting ready to meet my father when the security manager and his team of security threatened my father with Police to arrest him! To which my father replied that his lawyer will sue them for malicious prosecution! Since he was just quietly sitting at the sofa waiting for his son to come down! Not having issues. Eventually, my father removed himself from the hotel but yet; the security manager was physically manhandling my father while at the lobby by grabbing his arm even though he was walking normally! The security manager was just trying to create a scene with my father. DO NOT STAY HERE! These people here are vile and vindictive in their demeanours! Totally unprofessional and have no work ethics! No services from the heart ❤️ They are a total disgrace to the hospitality industry! Definitely not a 5 Star Hotel in services but more like a putrid fish market!

房型很大，足夠打開2個行李箱，check out可以自助，非常方便，自駕的停車場附近會比較貴，一蘭總店就在同一條街，非常方便，也靠近地鐵站。房間乾淨，尾房算比較安靜！附近有7-11和全家，非常方便！

Good location, just 5 mins from hotel to metro station. Lots of food shops near hotel, especially the self-service drink machine in hotel, you can use it unlimited as you want during open time. I’m surprised the breakfast is so diverse and delicious, lots of food you can choose! I’ll be back definitely! Highly recommended!

Nestled in the heart of Hakata, this hotel offers a haven of convenience within easy reach of delectable dining options, vibrant attractions, and transportation hubs. As a first-time visitor to Fukuoka, I was enamored by the city's charm, and this hotel quickly became a highlight of my trip. From tantalizing late-night eats to leisurely shopping strolls and serene photo spots free from tourist throngs, Fukuoka had it all. Upon arrival, it's essential to note that there are two hotels with the same name; the one we selected, situated in Gion, stands just a few blocks from the Hakata outlet. (A friendly reminder: Opt for metered taxis over the airport counters to avoid inflated fares.) Check-in was seamless, and the hotel graciously accommodated our request to store luggage as we explored the city. Their self-service storage option, complete with a secure four-pin lock, provided peace of mind throughout our stay. The hotel boasted comprehensive amenities, surpassing those of the three other accommodations we sampled during our journey. Our room, generously sized, easily accommodated our luggage with ample space to spare. The provided onsen attire was remarkably comfortable, so much so I wore it out under my jacket for the second night! I recommend heading to the onsen in the afternoon and past midnight to avoid the crowd. Post-soak, complimentary popsicles awaited—a delightful treat indeed. Pro tip: ince their onsen is located on the 1st level of the hotel, you can store your onsen items in the locker before heading out to explore. After a long day, you can head to the onsen to ”defrost” and clean up before heading up to sleep. Equipped with a smart TV, our room offered the luxury of streaming our favorite YouTube and Netflix content, adding a touch of familiarity to our evenings. Another standout feature was the live updates on onsen availability and laundry room usage—though it's worth noting that the latter incurs a fee, a minor inconvenience amidst an otherwise stellar stay. This hotel exceeded expectations, providing unparalleled comfort and unparalleled convenience. With all essentials at our doorstep, exploration was effortless, leaving us with cherished memories of our time in Fukuoka.

Good location. Good price. Friendly and accommodating staff. Clean hotel. Looks new. BUT... (1) I find the room too dark. There is a hallway light with sensor that I wished had a switch that could turn it on/off. It could’ve added brightness to the room. (2) The air-conditioner is centralized, you cannot control it. The air is not enough to cool the warm room. There was a time that warm air was being emitted so we had to open the window for cooler air. But opening the window lets you hear the street noise. (3) Toilet/Bathroom is small. If you are tall, you cannot comfortably sit when doing your business. (4) The hallway of the room is too narrow. But the bed area of our twin room is wide. If these are OK with you, it is still a nice hotel to stay in.

博多駅から直進すれば辿り着くわかりやすい立地なので福岡に詳しくない方にもオススメしやすいホテルです。 各部屋に電子レンジの設置があり部屋を出ることなく便利に利用できます。 ランドリーは4つありました。

Pro: The location was great, with short walking distance to subways, Tenjin underground mall, and lots of eateries. Staff speaks relatively good English and was very helpful. Con: Room size was average but manageable with 2 large suitcases. There is no driveway in front of the hotel for cars to unload the luggage. The road in front of the hotel was a narrow 2-way, so we had some difficulty unloading.

Hotel is average. The location is close to station, but not on the main road. The price is right, but room is small than usual Japanese. The room is clean with pillow to support on your sleep with small point on smell in the toilet that need spray mist. My personal opinion - the hotel is not suite to traveller as the room is too small for luggage even carry-on size. The walkway is narrow as walk out from city area. If you just stop by the city with cheap room, then this could be your option.

We spent a night at this Hotel (Hotel JAL City Fukuoka Tenjin) in mid/late Nov 2023 and we had a pleasant stay. The room was very clean and of decent size. The tub was of full size tub that can fit a person easily. The tub is very rare indeed for hotel in Japan and a lovely room amenity after a full day of walking / site seeing. The location is great and it is just 2 minutes walk to Akasaka Subway Station. We visit the Park next to the Hotel in the morning and then visit the Tenjin / Hakata area for shopping in the afternoon before taking a night flight back.

Kind staff, excellent breakfast, reasonable price, sky lounge with free drink, public bath, not too far from Hakata station, near Seven eleven, many reasons to choose this hotel :) Thank you to the friendly staff who were always very helpful and kind^^