Narada Resort & Spa，Shoukai, Fuzhou.

Nice food. Only improvement is needed for the villa cleaning and facilities maintainence. Thanks

This is the our first visit to Fuzhou. I traveled with my husband and my mum. I booked 4 different hotels for a total of 9 nights in Fuzhou. Narada is the second hotel. We stayed for two nights at the private hot spring wing. Was given free upgrade upon checking in. We were then driven to our rooms by the lovely front desk lady, Xiao Li (前台小李). She is very professional, super helpful as the moment we got out of the cab, she carried all our baggages. Throughout our trip, she is always there to answer all our questions and is very warm and personable. The next morning, we then called the front desk for the buggy to pick us up to the main hotel side for breakfast. The spread is very good with both Chinese and Western cuisine. The chefs are very nice and approachable. I want to take this chance to thank the restaurant waitress, Chen Hong (陈虹). Every morning we were greeted by her superb service. She shared with us about the culture, food and places to go in Fuzhou. She really go out of the way to make us feel welcomed. Checking out was a breeze too. We just called the front desk and leave our keys in the room and head off. We then made our way to next hotel nearer to the city centre. We were shocked by the condition as the surroundings and the exterior of the hotel looked so rundown and dirty. We then decide to go back to Narada. We were again served by Xiao Li (前台小李). The moment she saw us, she immediately came to us asking if there’s anything she can help us with. We told her about our horrific encounter at the other hotel and she helped us arrange for 2 rooms at the main hotel side. She even brought us up to see the rooms before committing the stay. We also met Chen Hong (陈虹) while waiting for the rooms, she was empathic and recommended other local places and events. We were so impressed by the rooms, the hospitality and the impeccable service by Xiao Li (前台小李) and Chen Hong (西餐厅陈虹) that we decided not to move in to the city centre and stayed here for 7 more nights before our flight back to Singapore. Big thumbs up to Narada Resort & Spa, Shoukai, Fuzhou. The people there are truly amazing. Thank you very much!

來福州旅遊，選這家酒店真是太明智了！它地理位置絕佳，地鐵口近在咫尺，出行超方便。走進酒店，環境優雅，裝修風格獨具韻味，氛圍輕鬆愜意。服務人員熱情周到，特別是前廳小章，入住全程有問必答，超貼心。房間衞生更是無可挑剔，床單被罩潔白如雪，傢俱一塵不染。住得舒適又安心，必須五星好評！

酒店位置優越，離地鐵口非常近。庭院裏可以泡温泉，也會有酒店人員專門接送，非常方便！空氣很好，房間裏的衞生可以看出來服務人員很用心。首開君瀾很棒，值得推薦給朋友！特別是前台晶晶服務很贊！小姑娘人很棒，會很耐心的幫我們解決遇到的問題。

大堂環境敞亮大氣，裝修簡約又不失格調，沙發、綠植搭配相得益彰，氛圍超舒適。前台小彭 服務超貼心，從辦理入住到退房，全程笑臉相迎，耐心解答各種疑問。設施也很完善，電子設備運行流暢。衞生乾淨整潔。早餐也很不錯，種類多！總之，從前台就能看出酒店的高品質，必須點贊，下次還來！

完全沒有服務的一家酒店。一個有親子房的酒店，沒有準備小童床圍欄。提前致電前台，前台一副很理所當然的樣子：對啊，我們是温泉酒店，不是親子酒店，沒有床圍欄。好吧，既然沒有那我就自己帶。我帶着孩子先打車去了酒店。下車，我一個人拖着一個小行李箱，帶着一個床圍欄，一個包，拖着三歲大的孩子。門口保安看見了，沒有幫忙，自顧自聊天。入住辦理前台沒有告知出停車場需要掃碼，我們第一次出門停車一個半小時。收費十五。再來，昨天福州夜裡温度11度，房間一直保持24.5的温度。非常悶熱。況且我七點之後沒有再泡澡了。和前台反饋，空調開不了，衹能提供冷風機。冷風機沒什麼用。熱的不行。孩子十點半睡了。翻來覆去睡不好。凌晨三點徹底醒了。不睡了。問酒店有沒有更涼快房間或者有沒房間有空調，就一句話，沒有。孩子根本睡不了，我衹能這時候退房了。要不是自己是本地人，這個點還能回家，我得帶着三歲孩子硬抗一個晚上。帶着孩子出去不同城市旅行，大小酒店也都住過。真的是我體驗過最糟糕的一次。會回頭看酒店評論，其實不止一個人反饋過房間悶熱問題。福州這天氣，有時候一天過四季，這麼熱，酒店也沒有重視。除了新，離市區近，環境還可以。其他沒什麼優點。以後不會再來了