We stayed in this property from 12th to 16th March 2023. We booked a studio room with Mountain view (included complimentary breakfast) through online reservation portal directly from Muscatel website and faced no issues. The hotel is just 200m from the city centre - i.e. - MG Marg, and you can just walk (10 minutes at normal pace) or take the stairs (walking is more convenient). Receptionists here are wonderful and very friendly - we never felt that we left home. I would like to specially mention about Ms. Anjana and Mr. Deepak Thapa with whom we interacted the most during our stay. All the other staffs who took care of us regarding room service and in restaurant were amazing. They went out of their way and arranged us a late lunch (almost at 4pm) as we faced severe hailstorm during our day trip and returned without having lunch. The Studio room which we booked is large - with a duplex system. The room is of wooden flooring (they provided us slippers as well) and contains a nice balcony with large windows. The upper floor also has long window. The view is magnificent - if you are fortunate enough to have a cloudless sky, you can enjoy the breathtaking beauty of Kanchenjunga right from the room. The bathroom is big, contains a bathtub, western toilet system and a geyser. Toiletries kit is provided - you'll get soaps, shower gels and shaving kits as well (but no dental kit). Electric kettle ***** with tea and coffee options is available. Food quality is particularly good. You won't get much options - but for us it was enough. Complimentary breakfast also has limited options - Bread & Butter/Jam, Paratha, Puri & Sabji and Eggs. But again, for us this was sufficient. If you want to try different food options, you can always visit restaurants in MG Marg. Also, they serve authentic Sikkimese cuisine on request (has to be ordered 2 - 3 hrs beforehand). We didn't have time to try that but it's definitely worth trying. For travel options, they have a travel desk vailable for local sightseeing as well as other points worth visiting (like Nathula Pass, Tsongmo(Changu) Lake, Namchi, Ravangla etc) and also pick up and drop options from Airport or Railway Station etc. Desk in-charge Ms. Deeki was very helpful and helped us to book transports for all our travel destinations and also arranged the passes required to visit Nathula & Tsongmo. Overall we enjoyed our stay here to the fullest. We shall definitely stay here when we visit again and recommend others to stay as well. Thanks!
66 Ulasan