Hotel Dengan parking di Terengganu, Malaysia

The hotel is located in Chinatown, with a small coffee shop in front and behind it. However, I personally felt the stairs were a bit high, which might be inconvenient for elderly people or those carrying luggage. The hotel has private parking for guests; just inform the front desk. The room was clean, but the bed frame and mattress were relatively high, making it difficult for elderly people or those of shorter stature to get in and out of bed. Although there were four pillows, they were all the same type—high pillows—unlike some hotels that offer different height options, which could significantly impact sleep quality.

The place is ok .. not very clean, not very dirty .. just a bit noisy because there is a badminton court, right .. because I have a newborn .. but overall it's ok, no complain because there's no hotel holiday, right

Facilities: The hotel entrance is grand, and there's a lobby boy to help with luggage. The public areas have two swimming pools: an irregularly shaped children's pool and a 25-meter, 1.2-meter-deep outdoor rectangular pool, which is open until 7 PM. Foreign guests are advised to wear tops for men and dress modestly for women to respect local customs. Restaurant: The hotel's breakfast restaurant also offers dinner, which is good value for money, and the food is delicious. Location: The hotel is about 1 km from the airport, a 20-minute walk. If you have luggage, the road isn't very smooth, so taking a car is recommended. To Redang Island: It's suitable as a transit point for Redang Island. A taxi from here to TTI Jetty isn't expensive, the journey is smooth, and you'll arrive on time. It feels like the price from TTI Jetty to Chinatown is more expensive than to here, and Chinatown is more run-down, with poorer accommodation conditions than this hotel. Hygiene: Good hygiene. Environment: Good environment, spacious rooms. Service: Staff are enthusiastic.

We initially had a frustrating experience as our towels were delivered quite late. However, the situation was handled professionally by Manager Iza, who personally delivered the towels to our room and sincerely apologized for the delay. Her prompt action and attention to guests made a positive difference. Overall, the rooms were spacious and comfortable. We booked four rooms and requested them to be located near each other, which the hotel successfully accommodated. However, housekeeping services need improvement, as one of our rooms was not serviced and there were some inconsistencies in room maintenance during our stay. The hotel’s location is excellent and very convenient. It is close to everything we needed, with Restoran Singgang Budu located right beside the hotel. There are also laundry facilities nearby, and plenty of food options within walking distance, making it a great choice for travelers. The staff were friendly, always smiling, and genuinely tried their best to accommodate our requests throughout our stay. While housekeeping could be improved, the service recovery by the management team and the hotel’s strategic location made our overall stay enjoyable.

“This was honestly one of the best staycation experiences I’ve ever had. Booking the VIP Chalet was absolutely worth it the room was spacious, spotless, and beautifully designed with a luxurious vibe. The moment I walked in, I immediately felt relaxed because the atmosphere was so peaceful, private, and comfortable. The bed was super comfy, the air-conditioning was perfect, and every facility provided felt premium. My favorite part was definitely the beautiful view and the romantic ambiance at night truly unforgettable. The staff were also very friendly and helpful from check in until check out, which made the experience even better. This place is perfect for honeymoon trips, birthdays, anniversaries, or simply a relaxing escape from busy city life. Honestly, the photos online don’t fully capture how amazing and beautiful this chalet is in real life. It genuinely felt like staying in a luxury paradise resort 😍 Definitely coming back again!” Recommend this resort👍🏻

Newly renovated hotel, clean and comfortable. Outdoor carpark is behind the hotel with daily charge of RM2.20. Our room is unfortunately next to the main road and thus traffic noise was unbearable. The newly renovated wall fixture next to the bed is having a sharp metal corner ie a potential safety issue that must be rectified to prevent injury (see photo)

The hotel did not provide hot water, which made it inconvenient to take a shower. In addition, the hotel is located beside a main road, and the constant traffic noise at night significantly affected my sleep quality. I hope the hotel can improve its facilities and soundproofing.

experience was cool, service excellent, facilities was ok, food simple and normal, for a short stay should be ok.....no major issue

Some Room was ok but toilet it a bit dirty. Staff not help customers to check in and luggage you need to bring by yourself to the room upstairs . Staff at restaurant is good helpful. Nice view but a bit old room.

Things i enjoyed: Clean beach, large pools with playgrounds, friendly staffs. Pools have lifeguards on duty. Huge lobby. Kids fun club is okay. Just that the inflatable playground wasn't very sturdy. Cons: Lack of activities, hallway a big dark at night. One of thhings i wished to do here is atv ride and get a spa massage. But the atv is no longer available. The spas are no longer open. A bit sad. The place have a lot of potential. Went to turtoise information center but no one there. A security staff told us to go to reception for more info but just didn't have enough time to. The place is huge. Food is a bit pricey but i guess its okay for 4 or 5 stars hotel. Just that the taste is average.