Hotel berhampiran Ecole de physique, Geneva

I was told there would be no one working the front desk when I arrived, and that the the room would be ready and unlocked waiting for me. After getting into the hotel using their secure number pad, I discovered that the bedroom I had been assigned was locked. I tried opening the door several times, but could not get in. I tried contacting the hotel staff via phone and messaging app, with no response. Other things: - There were quite a few people hanging around the lobby even late at night. Literally any of them could have access to the room if it was unlocked. - I found another person in the lobby who was having the same problem I did. I ended up having to walk around in the middle of the night to find another hotel. When I contacted Hotel St. Gervais the next day, I was told that the whole thing was my fault for ”not following the instructions”. Hotel St. Gervais counted me as a no show and refused to refund me for the stay. Bottom Line: Terrible check-in process - totally unstaffed and unsecure. No accountability. Poor customer service.

The tram station is just in front of this hotel, and just walk few minutes to reach Cornavin Station. There are also a lot of shops and restaurants nearby. The room is very spacious and clean. Just need to improve the breakfast. The menu is the same everyday. I ate the same food for 5 days😅

I stayed at the hotel for a business trip and was extremely impressed by how helpful the staff were. I left a poster I needed for a meeting behind in my room and realized this only when I got to the meeting--called the hotel, they went into my room, got the poster and put it in a taxi to my meeting spot. That was amazing. We also had a late cancellation for a guest due to unavoidable reasons and the hotel was very gracious in accommodating. The room itself is comfortable and spacious. The downside for me is location in terms of convenience to the city center. The hotel is right by a bus stop but one needs to switch to another bus to make it to the city which takes a little time. Other than that, comfortable stay. Thank you again to the Ramada hotel staff for great customer service.

room was smells a little stinky (not sure because of the roommate or anything else), and in one of the shower rooms there’s a poo when i wanted to shower at night. but the breakfast was amazing and full of choice. more than worth it for the breakfast :)

Struttura situata a circa sette minuti di taxi dall’aeroporto e fuori dal centro comunque facilmente raggiungibile con i tram 14 e 18 che si prendono entrambi a 50 metri dall’hotel e con solo 15 minuti ti portano in pieno centro fermata Bel Air da dove si è già ai piedi del centro storico e sul lago. La struttura si presenta rinnovata da ristrutturazione ma ritengo molto disorganizzata e certamente da migliorare su tanti aspetti. Le camere sono più che comode con letto matrimoniale king size purtroppo non sistemato all’italiana ma con i piumini a sacco. Bagno comodo con ampia doccia dove ovviamente è assente il bidet, mancano inoltre le ciabatte che per un 4 stelle è grossa pecca e nel frigo non ci sono bevande se non una bottiglia d’acqua che fanno trovare sul tavolo all’arrivo. Purtroppo lascia a desiderare la pulizia ed ancor peggio il secondo giorno non avevano neppure fatto la stanza per poi pulirla (in 10 minuti!!!) su ns richiesta intorno alle 18,00 e lascio spazio all’immaginazione sul livello della pulizia effettuata. Colazione sia di dolce che salato accettabile e con svariate proposte. Personale più che disponibile sia alla reception dove all’arrivo abbiamo trovato un ragazzo che parlava pure italiano molto propenso a dare info, simpatici e disponibili anche in sala colazione. Check In e Check out troppo lenti e seppur con poche persone in attesa questo dovuto dalla presenza di un solo operatore, situazione che abbiamo notato anche nei gironi del ns soggiorno. Ritengo comunque sia una buona soluzione per chi vuole spendere parecchio in meno rispetto alle strutture in pieno centro anche per il semplice e veloce collegamento con il tram quest’ultimo come i bus si possono utilizzare totalmente gratuiti facendosi consegnare i biglietti alla reception che valgono per tutto il Vs soggiorno.

The Geneva Marriott is an attractive, contemporary hotel located roughly near the airport, and since the shuttle doesn't run that often, you might be better off making the walk, as I did. For me it was a matter of some 20 minutes, but depending on your starting point at the airport, it could easily be less. Much closer to the hotel is the quite large Balexert shopping mall at 7 or 8 minutes' walk. The center of town can be also be walked to, as the way is rather straightforward, though it is noticeably farther than the airport, making the trams that stop very close to the hotel an option. Of course you will have to ask for your free Geneva public transport card, as the hotel makes no mention of these at its own initiative. I liked the fact that I was offered a late checkout immediately on arrival. I didn't like hearing that breakfast is available to platinum Marriott Rewards members in the executive lounge only, a marked departure from standard practice elsewhere in Europe - not just at Marriotts, but also, for example, at their large American competitor also located near the airport. As it was, when I was ready for breakfast on the morning of my one-night stay, it turned out that something had gone wrong and as a consequence, breakfast was offered only in the restaurant. The assortment there was between good and very good, which I'm sure wouldn't have been the case in the lounge. The lounge had already disappointed the previous evening. I went shortly before 18:00 just to make sure that food would still be available when I was expecting to have the time, just after 19:00. The employee said yes, but there was virtually nothing left when returned; she might have had the courtesy to mention that they would stop replenishing dishes, but this would have required some thought from the guest's perspective. The gym was not so great, either; from a large and modern Marriott I'd expect better. All in all, acceptable, but if breakfast in the lounge is as meager as I suspect, then I would probably not favor this property.

Best location if you are willing to catch an early train at Geneva Airport, clean bed and toilet facilities to let you relax and recover quickly if you are taking a long trip.

酒店窗外風景特別美，躺着看日內瓦湖的日落日出。交通超級方便，酒店後面幾十米就是火車站，坐火車可以到日內瓦市中心火車站也可以到日內瓦機場，要帶點現金零錢，回程時機器壞了就不收卡，衹收現金。酒店樓下就是超級大的超市，購物很方便。一定要訂兩面都是大玻璃落地窗的房間，景色太治癒了！

Fantastic new hotel - this hidden gem is so close to the airport and offers space age design. The rooms are super and the staff extremely friendly. Great restaurant with delicious food and so reasonably priced! By far the best hotel option in the area. They are also opening a conference centre for meetings and events! Great views of the lake and mountains. Also close to summer mountain biking and hiking spots! Well done to the managers at Yotel for this great hotel!

Ein wunderschönes Schloss, nur wurden wir im zweiten Haus 100 Meter hinten dran einquartiert, was natürlich aus der Webseite nicht ersichtlich war. Dieses nennt sich ”Grange” und ist weit weniger gut. Die Nacht zu zweit kostete Fr. 146.-- inklusive Frühstück. Es war tagsüber draussen 34 Grad und im Zimmer auch nachts min 28-30 Grad. Da weder ein Ventilator noch eine Klimaanlage vorhanden war, konnten wir kaum schlafen. Einen Kühlschrank gab's nur einen im Gang für jedermann, so WG mässig. Das Zimmer war klein, aber OK, sauber, das Bad auch, das Bett gut, da kann man nichts aussetzen. Vom Frühstücks waren wir total enttäuscht. Nur einen grossen Tisch drinnen, alle anderen draussen. Bei 35 Grad und Wespen hätten wir lieber drinnen gegessen, sofern Platz. Das Buffet war um 9:10 fast leer und lieblos: Keramik-Untertassen, aber dazu Pappbecher, keine Gläser mehr und kaum noch Essbares. Offiziell ist das Frühstück bis 09:30 Uhr. Um 09:32 Uhr war dieses weggeräumt, geradezu abschreckend. Schade um das schöne Hotel, die Umgebung, aber wir würden nicht nocheinmal kommen.