Hotel berhampiran Roseraie, Geneva

Great place! Lovely hotel, it has an old touch even though it has been renovated. I really enjoyed my stay. Staff were amazing.

I was told there would be no one working the front desk when I arrived, and that the the room would be ready and unlocked waiting for me. After getting into the hotel using their secure number pad, I discovered that the bedroom I had been assigned was locked. I tried opening the door several times, but could not get in. I tried contacting the hotel staff via phone and messaging app, with no response. Other things: - There were quite a few people hanging around the lobby even late at night. Literally any of them could have access to the room if it was unlocked. - I found another person in the lobby who was having the same problem I did. I ended up having to walk around in the middle of the night to find another hotel. When I contacted Hotel St. Gervais the next day, I was told that the whole thing was my fault for ”not following the instructions”. Hotel St. Gervais counted me as a no show and refused to refund me for the stay. Bottom Line: Terrible check-in process - totally unstaffed and unsecure. No accountability. Poor customer service.

The location of the hotel is perfect. Loved the location and the people were nice too. An only minor issue I faced was on the last day I was trying to control the AC but i was not allowed to decrease the level as it’s centralised. Although it was working I was a bit hot and uncomfortable

Even if the hotel is a little bit away from city center, it doesn't matter because the tram stop is in front of the hotel. The journey to the center takes less than 20 minutes. Everything from check-in until check-out met my expectations. The room is spacey enough, high-speed internet allows you to be in touch with your near and dear. To start the day with tasty breakfast is important to me and I cannot complain about the choices. I just missed green tea. On the other hand fresh orange juice made me happy. Definitely recommend to everyone who does not want to pay too much and is willing to spend those ＞20 minutes to get to the center.

I stayed at the hotel for a business trip and was extremely impressed by how helpful the staff were. I left a poster I needed for a meeting behind in my room and realized this only when I got to the meeting--called the hotel, they went into my room, got the poster and put it in a taxi to my meeting spot. That was amazing. We also had a late cancellation for a guest due to unavoidable reasons and the hotel was very gracious in accommodating. The room itself is comfortable and spacious. The downside for me is location in terms of convenience to the city center. The hotel is right by a bus stop but one needs to switch to another bus to make it to the city which takes a little time. Other than that, comfortable stay. Thank you again to the Ramada hotel staff for great customer service.

Struttura situata a circa sette minuti di taxi dall’aeroporto e fuori dal centro comunque facilmente raggiungibile con i tram 14 e 18 che si prendono entrambi a 50 metri dall’hotel e con solo 15 minuti ti portano in pieno centro fermata Bel Air da dove si è già ai piedi del centro storico e sul lago. La struttura si presenta rinnovata da ristrutturazione ma ritengo molto disorganizzata e certamente da migliorare su tanti aspetti. Le camere sono più che comode con letto matrimoniale king size purtroppo non sistemato all’italiana ma con i piumini a sacco. Bagno comodo con ampia doccia dove ovviamente è assente il bidet, mancano inoltre le ciabatte che per un 4 stelle è grossa pecca e nel frigo non ci sono bevande se non una bottiglia d’acqua che fanno trovare sul tavolo all’arrivo. Purtroppo lascia a desiderare la pulizia ed ancor peggio il secondo giorno non avevano neppure fatto la stanza per poi pulirla (in 10 minuti!!!) su ns richiesta intorno alle 18,00 e lascio spazio all’immaginazione sul livello della pulizia effettuata. Colazione sia di dolce che salato accettabile e con svariate proposte. Personale più che disponibile sia alla reception dove all’arrivo abbiamo trovato un ragazzo che parlava pure italiano molto propenso a dare info, simpatici e disponibili anche in sala colazione. Check In e Check out troppo lenti e seppur con poche persone in attesa questo dovuto dalla presenza di un solo operatore, situazione che abbiamo notato anche nei gironi del ns soggiorno. Ritengo comunque sia una buona soluzione per chi vuole spendere parecchio in meno rispetto alle strutture in pieno centro anche per il semplice e veloce collegamento con il tram quest’ultimo come i bus si possono utilizzare totalmente gratuiti facendosi consegnare i biglietti alla reception che valgono per tutto il Vs soggiorno.

I needed a hotel for one night, as my friends were picking up the next day to head to the ski resort. I took the 66 bus from the airport that drop me off six minutes away from the hotel. 45 min bus fr Geneva city centre. Lots of construction in the area. Pleasant hotel, lovely common area, very modern . The room has a kitchenette, which I found pleasantly surprising as I got to make tea and porridge in the morning. The toilet room is separate from the shower room, but that's OK, very spacious, and would love to stay there again .

I booked in and thoroughly enjoyed a long weekend of Padel at the Evenness hotel . The course run by Twenty by Ten took place on the 3 new courts that are on site .The hotels location, approximately 20 minutes from Geneva, provided plenty of parking for the participants. There were bikes available and bike paths close to the hotel giving access to beautiful countryside and lakeside riding. The meals at the hotel were excellent and the gorgeous weather enabled us to take full advantage of the stylishly landscaped garden, terrace and pool area . Whenever I stay in hotels and eat in restaurants, an essential element for me is how welcome I feel and how friendly the staff are .There were no issues at this hotel where a warm smile and welcome was received from reception through to the man who cooked my eggs for breakfast. My room was clean and comfortable with fridge, kettle and hair dryer provided. I, unfortunately, didn't get time to use the spa, choosing instead to rest by the newly renovated pool overlooking the lake with a well deserved cocktail. It was paradise. Thanks to all staff and the Padel participants and organisers for making this a lovely weekend break away.

Fantastic new hotel - this hidden gem is so close to the airport and offers space age design. The rooms are super and the staff extremely friendly. Great restaurant with delicious food and so reasonably priced! By far the best hotel option in the area. They are also opening a conference centre for meetings and events! Great views of the lake and mountains. Also close to summer mountain biking and hiking spots! Well done to the managers at Yotel for this great hotel!

Ein wunderschönes Schloss, nur wurden wir im zweiten Haus 100 Meter hinten dran einquartiert, was natürlich aus der Webseite nicht ersichtlich war. Dieses nennt sich ”Grange” und ist weit weniger gut. Die Nacht zu zweit kostete Fr. 146.-- inklusive Frühstück. Es war tagsüber draussen 34 Grad und im Zimmer auch nachts min 28-30 Grad. Da weder ein Ventilator noch eine Klimaanlage vorhanden war, konnten wir kaum schlafen. Einen Kühlschrank gab's nur einen im Gang für jedermann, so WG mässig. Das Zimmer war klein, aber OK, sauber, das Bad auch, das Bett gut, da kann man nichts aussetzen. Vom Frühstücks waren wir total enttäuscht. Nur einen grossen Tisch drinnen, alle anderen draussen. Bei 35 Grad und Wespen hätten wir lieber drinnen gegessen, sofern Platz. Das Buffet war um 9:10 fast leer und lieblos: Keramik-Untertassen, aber dazu Pappbecher, keine Gläser mehr und kaum noch Essbares. Offiziell ist das Frühstück bis 09:30 Uhr. Um 09:32 Uhr war dieses weggeräumt, geradezu abschreckend. Schade um das schöne Hotel, die Umgebung, aber wir würden nicht nocheinmal kommen.