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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
1405 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.1
Perkhidmatan4.2
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(1405)
Ulasan positif(1332)
Ulasan dengan gambar/video(459)
Mudah untuk pergi membeli-belah(62)
Pemandangan baik(57)
Kolam renang yang bagus(39)
Terlalu bising(31)
Dekat dengan pusat beli-belah(13)
Penyambut tetamu yang peramah(12)
Sesuai untuk kanak-kanak(9)
Kolam renang yang bersih(8)
Ulasan kurang baik(67)
frhn_ijn
Bilik Double Superior
Menginap pada Dis 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Dis 2023
Bilik bersih,parking pon senang,akan repeat lagi bila dtg penang
Jawapan daripada Pihak Penginapan: Nor Farhani yang dihormati,
Terima kasih banyak kerana meluangkan masa untuk meninggalkan kami ulasan yang menakjubkan ini. Kami bekerja keras untuk memenuhi jangkaan seperti anda, dan kami gembira mendengar kami mencapai kejayaan untuk anda. Kembali dan jumpa kami segera.
Selamat sejahtera,
The Management Neo+ Hotel Penang.
Misz Balqis
Bilik Keluarga
Menginap pada Jun 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 8 Jun 2024
The receptionist tak mesra pelanggan
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay.Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion.We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit.Best regards,The ManagementHotel Neo+ Penang
Kasyfi Syahmi
Bilik Deluxe
Menginap pada Mac 2023
Bisnes
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Apr 2023
Secara keseluruhannya hotel ini boleh diduduki kerana mempunyai harga yang boleh dikatakan MESRASTAY. Namun begitu anda juga di ingatkan lebih berhati-hati pada waktu puncak kerana harganya amat membinggungkan. Maaf, gambar sekadar hiasan.
Jawapan daripada Pihak Penginapan: Terima kasih banyak kerana meluangkan masa untuk meninggalkan kami ulasan yang menakjubkan ini. Kami bekerja keras untuk memenuhi jangkaan seperti anda, dan kami gembira mendengar kami mencapai kejayaan untuk anda. Kembali dan jumpa kami segera.
Selamat sejahtera,
Cecilia Chong, Penolong Pengurus Pejabat Hadapan
Pengguna Tanpa Nama
Suite Junior
Menginap pada Nov 2022
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Nov 2022
Bilik semua ok..cantik sgt bila dapat view top komtar.. tapi service slow..nak check in pun ambil masa lama.. lepas tue staff registeration careless..tak check betul2 room card.. mereka bagi room card tapi tak aktif..bila sampai bilik nak touch tak boleh..call customer service untuk aktif tapi kena p semula counter..so turun semula untuk aktif room card..rase mcm buang masa sangat.. then mintak iron pun ambil lama untuk hantar ke bilik..nak dekat sejam gitu..2x kena bagitahu baru la nak hantar..so harap after this pihak hotel boleh improve dari segi service.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share this review with us. Kindly rest assured that your feedback and experience will be shared with the respective departments where the necessary improvements to our service standards will be made. Best regards, The Management of hotel Neo+ Penang
DayahYong
Bilik Deluxe
Menginap pada Sep 2022
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Sep 2022
Tempat sgt strategic..kdai mkn viral ada bdekatan sja dgn hotel..bilik bersih & besar..cuma msa dh msuk bilik,ada guest lain cuba nak msuk bilik sy..rupanya receptionist bg no.bilik yg sama dgn sy..ksian guest tu,kena trun smula utk dpt kan bilik lain..pihak receptionist perlu alert & hati2 bkaitan ni..nsib baik sy ada dlm bilik,kalo xdak mcmna? Bsar kmgkinan bilik kena pecah msuk atau brgan bleh hilang..sapa tau kan? Yg lain puas hati..cuma anak2 xdpt mndi kolam sbb hujan..
Jawapan daripada Pihak Penginapan: Terima kasih kerana meluangkan masa untuk berkongsi ulasan ini dengan kami. Sila yakin bahawa maklum balas dan pengalaman anda akan dikongsi dengan jabatan masing-masing di mana penambahbaikan yang diperlukan kepada standard perkhidmatan kami akan dibuat.
Selamat sejahtera,
Pihak Pengurusan hotel Neo+ Penang
C.U. T.
Bilik Superior Twin
Menginap pada Ogo 2022
Keluarga
5 ulasan
3.5/5
Disiarkan pada 14 Sep 2022
🙁 Peti ais rosak. Walaupun staff hotel datang ganti peti ais baru lepas report.
🙁 Lock tingkap tak selamat untuk kanak-kanak.
🙁 Bilik sempit dan kecil, seperti hotel bajet.
😃 Kemudahan makan hanya perlu berjalan kaki.
Jawapan daripada Pihak Penginapan: Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.Best regards, The Management of hotel Neo+ Penang
asap pelir
Bilik Deluxe
Menginap pada Jul 2022
Pasangan
103 ulasan
2.5/5
Disiarkan pada 17 Jul 2022
Cadar ada kesan kotor,bilik air kotor, dalam tandas belakang pintu masih ada tergantung shower cap, tuala lupa letak, dinding berkulat,tangki simpanan air terbuka boleh tengok daripada atas, hotel ni ada bar yang bising dekat dengan reseption...kalau ada pilihan carilah hotel Yang lain...nama ganas neo sesuatu yang berbeza ...tapi dalaman tak mengambarkan...
6/7
Jawapan daripada Pihak Penginapan: Greetings from Hotel Neo+Penang! Thank you for your review and we greatly appreciate your constructive feedback. Rest assured that our management has looked into the issues raised and my profound apologies for the negative impression reflected on this occasion. Every effort is being made to ensure our guests’ experience is seamless and it seemed that we had failed this time. We greatly appreciate your kind patronage and look forward to welcoming you back for a more delightful stay in the near future, if you will give us another opportunity. The Management of hotel Neo+Penang
HakimAmirul
Bilik Deluxe
Menginap pada Jul 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jul 2022
Hotel bersih dan luas .. khidmat check in dan checkout pn senang brurusan. Parking pn ok cuma kne awl skit klu x pnuh .. permandangan luar hotel menarikk .boleh nmpk bgunan komtar memalam cntik sungguh. Kt pool ats skli view sangat cantik .. klu nk ke penang lagi mmg akan stay hotel ni lagii .. dkt dgn mall 1st avenue ,nasi kndar deen maju , ns nasi kandar , hameed sup ,pandg brown padang kota dan 16 mnit je nk g penang hill .. boleh ckp puas hati berbaloi dgn hrga servis hotel nie ..
Jawapan daripada Pihak Penginapan: Greetings from Hotel Neo+Penang! Thank you for your recent stay and we truly appreciate you taking the time to share your experience on the review pro. We are pleased to know that you are happy with the overall experience and we hope to welcome you again for another wonderful holiday in the future at Hotel Neo+Penang. Stay Safe! The Management of Hotel Neo+ Penang
arewind
Bilik Double Superior
Menginap pada Jun 2022
Pasangan
1 ulasan
3.5/5
Disiarkan pada 10 Jun 2022
Bilik ok & selesa, aircond sejuk walaupun dah adjust. Boleh tingkatkan kebersihan cadar dan sarung bantal (ada tompok kotor sedikit). Parking kereta agak sempit. Location ok dekat dgn Komtar & nasi kandar Deen Maju. Ada kolam renang menghadap komtar...nice view
Jawapan daripada Pihak Penginapan: Thank you for your review and we greatly appreciate your constructive feedback. Rest assured that our management has looked into the issues raised and my profound apologies for the negative impression reflected on this occasion. Every effort is being made to ensure our guests’ experience is seamless and it seemed that we had failed this time. We greatly appreciate your kind patronage and look forward to welcoming you back for a more delightful stay in the near future, if you will give us another opportunity. The Management of hotel Neo+Penang
Iresyma Bakery
Bilik Deluxe
Menginap pada Jun 2022
Pasangan
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 4 Jun 2022
Hotel ok. Cantik.. Bilik luas.. Cuma tk mesra muslim. Tp ok je. Cr arah kiblat guna apps.
Siaran tv tak banyak dan tak clear..
Overall ok.. Saya boleh dtg lagi...
Jawapan daripada Pihak Penginapan: Thank you for your review and we greatly appreciate your constructive feedback. Rest assured that our management has looked into the issues raised and my profound apologies for the negative impression reflected on this occasion. Every effort is being made to ensure our guests’ experience is seamless and it seemed that we had failed this time. We greatly appreciate your kind patronage and look forward to welcoming you back for a more delightful stay in the near future, if you will give us another opportunity. The Management of hotel Neo+Penang
Pengguna Tetamu
Bilik NEO
Menginap pada Okt 2022
Pasangan
1 ulasan
3.5/5
Disiarkan pada 18 Nov 2022
Bilik selesa. Tapi mula2 sampai heater shower rosak la pula. ************* malamnya dah okay semula.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share this review with us. Kindly rest assured that your feedback and experience will be shared with the respective departments where the necessary improvements to our service standards will be made. Best regards, The Management of hotel Neo+ Penang
adie legend
Bilik Double Superior
Menginap pada Sep 2022
Pasangan
15 ulasan
3.5/5
Disiarkan pada 24 Sep 2022
kedudukan hotel strategik...cuma masa c.in hari pertama tiada siaran television..kemudian hari ke2 tiada towel disediakan...service operator agak perlahan..ini bukan kali pertama menginap disini..cuma kali nie agak terkilan dengan perkhidmatan hotel..harap dapat meningkatkan lagi mutu service operator..
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share this review with us. Kindly rest assured that your feedback and experience will be shared with the respective departments where the necessary improvements to our service standards will be made. Best regards, The Management of hotel Neo+ Penang
Zara Zakaria
Bilik Keluarga
Menginap pada Mei 2022
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mei 2022
Ruang yang luas.
selesa kalau ada anak2.
lepas ni boleh mai lagi
Jawapan daripada Pihak Penginapan: Greetings from Hotel Neo+Penang!Thank you for your recent stay and we truly appreciate you taking the time to share your experience on the review pro. We are pleased to know that you are happy with the overall experience and we hope to welcome you again for another wonderful holiday in the future at Hotel Neo+Penang. Stay Safe! The Management of Hotel Neo+ Penang
Ahmad
Bilik Deluxe
Menginap pada Sep 2022
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Sep 2022
Size bilik sederhana tandas bersih keadaan bilik bersih dan selesa, lokasi strategik dekat dengan 1 avenue mall , padang kota muzium
Jawapan daripada Pihak Penginapan: Greetings from Hotel Neo+ Penang! Thank you for your recent stay and we truly appreciate you taking the time to share your experience on the review pro. We are pleased to know that you are happy with the overall experience and we hope to welcome you again for another wonderful holiday in the future at Hotel Neo +Penang. Stay Safe! Best regards, The Management of Hotel Neo+ Penang
Syuhadah
Bilik Keluarga
Menginap pada Feb 2022
Melancong bersama rakan
1 ulasan
4.5/5
Hebat
Disiarkan pada 19 Feb 2022
All nice , cuma lif agak slow & leceh nak pergi ke parking basement kena naik 2 lif yg berbeza. Kawasan ok dkt town nak pergi sana sini dekat je hee cuma parking kat basement agak limited🥰
Jawapan daripada Pihak Penginapan: Greetings from Hotel Neo+Penang! Thank you for your review and we greatly appreciate your constructive feedback. Rest assured that our management has looked into the issues raised and my profound apologies for the negative impression reflected on this occasion. Every effort is being made to ensure our guests’ experience is seamless and it seemed that we had failed this time. We greatly appreciate your kind patronage and look forward to welcoming you back for a more delightful stay in the near future, if you will give us another opportunity. The Management of hotel Neo+Penang