Y.Ling
21 September 2023
The location was easy to find, check-in process was smooth, and everything was fine. The cleanliness of the room okay but we feel that the receptionist is not friendly (she talked to another receptionist boy with bad attitude), parking is not convenient as we need to give our car key to them as some of the car was double park and they needs our key to move our car if others need to go out. Asked if there is any other place to park without giving them our car key but the lady is rude and said giving the car key is the only way. We also requested the slipper as we saw other customer was provided during the check in process, however she still replied in rude manners saying she need to check first if got then only gv us, but we ady saw the slippers. Just to mention there is only 1 receptionist being rude, while others is quite friendly and nice. Overall, room was okay, location okay, price okay
Terjemah