Gero Onsen Yamagataya

**Hotel Review** Unfortunately, my experience at this hot spring hotel did not meet expectations. The dinner service was particularly lacking. The food had already been set up in the room before we arrived, and the waiter offered minimal assistance, only asking if we had lit the fire. There was no explanation of the dishes, nor was a menu provided. To make matters worse, the necessary cutlery for different courses was repeatedly overlooked, which detracted from the overall dining experience. The food itself was unremarkable and didn’t compare to what other hot spring hotels typically offer. The private onsen also posed a challenge. The water switch was broken, leaving no way to adjust the temperature or water flow, resulting in water that was uncomfortably hot throughout our stay. Breakfast the next morning was very basic and lacked the variety or creativity I’ve come to expect from similar establishments. Overall, the hotel did not live up to the standards I’ve experienced elsewhere and left much room for improvement.

Hotel staff are very kind and friendly. Room is rather small for hotspring hotel and facilities are rather old. Food are nice. Nothing much to complain about in general.

The room size was good . It’s a well maintained hotel . The food offered for dinner was good as well . Will stay again if I visit Gero Onsen .