Ulasan Yamagataya

**Hotel Review** Unfortunately, my experience at this hot spring hotel did not meet expectations. The dinner service was particularly lacking. The food had already been set up in the room before we arrived, and the waiter offered minimal assistance, only asking if we had lit the fire. There was no explanation of the dishes, nor was a menu provided. To make matters worse, the necessary cutlery for different courses was repeatedly overlooked, which detracted from the overall dining experience. The food itself was unremarkable and didn’t compare to what other hot spring hotels typically offer. The private onsen also posed a challenge. The water switch was broken, leaving no way to adjust the temperature or water flow, resulting in water that was uncomfortably hot throughout our stay. Breakfast the next morning was very basic and lacked the variety or creativity I’ve come to expect from similar establishments. Overall, the hotel did not live up to the standards I’ve experienced elsewhere and left much room for improvement.

My stay at this hot spring hotel was disappointing, especially in terms of food and service. The dinner experience lacked any semblance of service standards. The food was already placed in the room before we entered, and the waiter merely asked if we lit the fire without offering explanations or providing a menu. They also kept forgetting different cutlery for various dishes, making the experience feel chaotic and unprofessional. The food itself was very ordinary, far below the quality I've experienced at other hot spring hotels. The private onsen was another letdown, as the water switch was broken, leaving us unable to adjust the temperature or flow. This meant enduring uncomfortably hot water throughout. Breakfast was similarly disappointing—simple and uninspired, offering no surprises or variety. Overall, this hotel fell well short of the standard expected from a hot spring retreat.

Traditional hot spring hotel, overall clean, the staff are very friendly and helpful. The food was delicious. Indoor and outdoor hot springs are clean and comfortable, really enjoyed the hot springs… we stayed the room was big & very nice river view, the beds were comfortable and clean, I will stay here again next time

Hotel staff are very kind and friendly. Room is rather small for hotspring hotel and facilities are rather old. Food are nice. Nothing much to complain about in general.

Awesome food and service of their staff. Clean place with nice onsen.

Free ice lollies after hot spring. Delicious dinner

The room size was good . It’s a well maintained hotel . The food offered for dinner was good as well . Will stay again if I visit Gero Onsen .

Cozy room with nice food

Very nice staff and service. With valet parking. Good Location.

Staffs are nice and kind. There is a private hot spring but you need to reserve it and pay extra 2200Yen. From the pictures I thought it’s inside your room. View from the room is nice.

Good location good service good onsen

Clean and convenient to arrive

Satisfactory

大觀莊應該是山形屋最傳統的一棟，雖有年代感，但維護非常好，細節之處體現了業主對藝術和傳統的尊重和熱愛！一泊兩食晚餐早餐非常別緻，飛彈牛入口即化，刺身壽司新鮮美味！早餐前和入睡前的温泉很舒服，室內室外別緻設計凸顯寧靜與自然和諧