Kavish Gir Lion Resort

I am writing this review immediately after landing from my flight from Ahmedabad, as I felt compelled to share my distressing experience at Kavish, GIR. We stayed for two nights in Villa #501, which featured a private pool. The property is set amidst a vast mangrove with plenty of open green spaces and a small river running alongside it. The main swimming pool is well maintained, as is the private pool that comes with the villa. The room itself was spacious, comfortably accommodating three people, and equipped with all basic amenities. This is where the positive aspects end, giving way to a series of frustrating experiences caused by the sheer incompetence of Mr. Shekhawat and the untrained staff. Patience is an absolute necessity when dealing with them, starting with the most basic issue—food availability and preparation. Despite having an extensive menu with numerous options, only about 25% of the items are actually available at any given time. Ordering non-vegetarian dishes is particularly nightmarish. The waitstaff struggle to understand even the simplest requests, forcing me to speak directly with the chef. Even after providing detailed instructions, our food arrived incomplete and a staggering 2.5 hours late. I outright refused to accept this and had the incomplete item removed from the bill. The same ordeal repeated on the second night. To avoid further confusion, we opted for purely vegetarian dishes, yet we still ended up waiting an hour for our food. When we ordered coffee, we were handed three sachets of Nescafé, a cup, and cold water. Upon questioning the server, we then had to wait another 20 minutes just for hot water. The restaurant staff seemed clueless about menu availability, forcing us to check item by item. Despite the restaurant being nearly empty, there were always 5–6 staff members hovering around our table—yet they were of absolutely no help. Our room was not cleaned on the second day, and when we inquired, Mr. Shekhawat explained that it was because we hadn’t left the keys at the reception. Given that the room had an intercom, a simple courtesy call from the reception would have sufficed instead of expecting guests to drop off their keys. It seems they operate with a lodge-style mindset, and unfortunately, I found myself in the wrong place. On the day of checkout, the incomplete order (Rs. 239) was still included in the bill, and Mr. Shekhawat refused to remove it. His justification was that the order only missed a couple of items, which, had we informed them, could have been arranged. He also repeatedly insisted that the issues we faced during our stay were minor and that he had never encountered any problems in the past 20 years. I strongly believe that Mr. Shekhawat urgently needs a crash course in modern hospitality standards and customer service management. Additionally, the staff requires proper training on operational procedures and a better understanding of their roles and responsibilities. I urge the ***

Rooms are very good and clean. And location is the key why i stayed there. (yes, this was my second time)

I was here for 3 nights, I must tell you that we had an excellent experience at the hotel. The General Manager, Mr Kailash took really good care of us. He e had a fabulous time. Food was par excellence. Thank you so much Kailashji.. The hotel is located in a peaceful and serene experience