Pengguna Tetamu
16 Julai 2024
We stayed at this hotel during a baseball tournament that we had to play in. Check in desk was friendly, but very very slow. We were given our room key and told that our door handle is funky and you have to hold the handle a certain way for it to open. Had difficulties with it even after doing what was instructed to do. Upon walking into the room we were overcome by the smell of stale cigarette/musty/ moldy air. The room was set at 75 which is warm when it’s 90 outside. As I did my routine check of the room and started wiping down all the hard surfaces I thought we would touch. My Clorox wipes were filthy from the remote, phone, door handle and tables. The bathroom was also very disgusting. The underside of the toilet seat was stained with urine and whatever else it was, shower didn’t drain and we had to stand in a foot of water while showering. Bathroom sink sprayed water out of the handle when it was turned on. There were gross splatters of I don’t even know what on several walls in the room, I also checked the air unit bc it smelled so moldy and the filters looked like they had never been cleaned. Checked the beds for bed bugs- there were no bugs, but stains on the mattress which was so disgusting. Nasty hair and food crumbs at the headboard between the mattress and box spring. I have never been so excited to check out of a hotel before. Place is DIRTY DIRTY DIRTY. Anyone that leaves a review other than that is lying and I want to know what they got paid to leave a review. We had several families with similar things in their rooms so I’m sure it wasn’t a one room thing.
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