Hotel berhampiran Museo Fef, Guayaquil

We spent three nights here in January 2024, although we originally planned to spend two nights here. There are so many positives about this hotel. We emailed reception, and they sent a minibus to pick us up from the airport. The driver was really helpful and friendly both at the airport and for the short drive to the hotel. Our room was spacious with nice beds and a nice bathroom, and plenty of plug sockets including USBs. We had snacks on the first evening in the Executive Lounge, where there was a good range of food, and a few soft drinks, beer and wine, as well as hot drinks. We had breakfast there on the first morning and were surprised by how extensive the selection was. There was an impressive series of restaurants in the hotel, and we tried a couple whilst we were there, Sal & Pimienta, a snack bar, and Vereda Tropical, a restaurant specialising in meat with indoor and outdoor dining. Both were notable for the quality of food and the level of service, excellent in both cases. We had breakfast in Cafe Colon on the second day and the range of food was even more impressive than the Executive Lounge. As well as standard international breakfast offerings that you would expect in a Hilton, there were local foods - the rice and beans and ham were all delicious - a series of Lebanese breakfast classics, lots of breads and pastries, juices, fruit, and so much more, As with everywhere else in the hotel, the staff were absolutely excellent and couldn't have been more helpful. We spent a little bit of time by the excellent pool and in the spa, which were large, not particularly busy, in good condition, and as with the rest of the hotel, fantastic service. There is a nice, quiet bar at the pool. The pool could can be accessed via the spa, or directly from the hotel. Towels are provided at the spa. On our last day, there were some security issues in the city, and we were very happy that we were staying at this hotel. The staff kept us up to date with what was going on, contacted the airline for us, and when access to the airport was difficult because of the situation, they found a way to get us there, Our flight was delayed by a day, and with a quick call to the Hilton, a room was booked for us and transport was on its way to pick us up. We were greeted like regulat guests on our return. The hotel had excellent security, reassuring in the situation at the time. There were a couple of minor issues - the Hilton reservation system had somehow missed the taxes from our booking, but the hotel managed to get us a slightly lower rate that almost offset the tax impact, and the normal Hilton Hhonors recognition wasn't quite the usual standard - but these were very minor inconvieniences that were more than offset by the excellent facilities and service we experienced throughout. A big thank you to the Hilton for looking after us so well whilst we were there.

I have stayed here upwards of 10 times! My grandmother lives at the beach and I fly into Guyaquil and stay at this Radisson every time. They pick you up from the airport always on time and with the utmost courtesy. The rooms are clean and comfortable and the breakfast buffet is fantastic. I have family that lives across the street and we all meet here for breakfast to start every family visit. Don’t hesitate to stay here!

#好評#對床品舒適度，鄰近餐廳，性價比，房間佈局，鄰近店舖，隔音滿意；非常不错的酒店，果然是星级酒店

This hotel is a 5 star all the way !!! Please note that there is the main hotel and the suites next door . We stay in the suites and room has kitchenette , washer and dryer , fridge , microwave , coffee pot , pots pans etc !!! Close to everything and the service here is beyond amazing !!! Room includes a beautiful breakfast buffet every morning . The manager Delores and her team are so organized and nothing ever fall through thr cracks with them ! Sandra the front desk manager and Jose at front desk helped me with all the arrangement's i needed while in Guayaquil !!!! Dont hesitate to book this hotel !!! Shuttle service is included to amd from airport !

My stay was limited to an overnight between an air flight and a cruise. The entire experience was well worth it. I was picked up after midnight by the hotel transportation, quickly taken to the hotel and booked into my room and, in the morning, I was equally well treated in checking out and obtaining transportation to the cruise ship. The people that I had contact with were friendly, efficient and well-prepared to meet my every need.

Para mi, la mejor cadena de hoteles en Ecuador, el desayuno buffet tiene demasiadas opciones y sobretodo su personal es muy amable y servicial. Los elijo siempre en cualquier ciudad donde hay Oro Verde

the environment is very safe, the hotel is quite good for fresher visiting in the first time.

Hotel was nice upgrade us to King room, front desk service was great, food service was good too.

感覺很好，位置沒有喜來登那麼中心繁華，但也是有河景的好地段，也旺盛而性價比高。

Everything was fine except for the food that was served in room service, the pizza was raw and fruit was rotten and when brought to the attention of the personnel they did nothing in regards