Hotel Lingshui dengan Gim

I had a lovely stay at this brand new hotel in mid June. The service is top notch. Direct flight from Australia arrived early in the morning, duty manager Ms Zhang kindly checked me in earlier, upgraded room to a fantastic seafront, and accomodated my request to have breakfast on the arrival day. Reception Ivan is also helpful at booking activities, checking in and out. The breakfast is at adjoining Kimpton restaurant, thoughtfully open between 7am to 12pm. Breakfast has rich variety with fresh green juice, local special food and western gourmet. The welcome drink at hotel bar is relaxing. I like the crispy Chardonnay they sourced from Argentina.The hotel is modern, new tech and stylish. The room is very clean, new and spacious with dyson hairdryer. They have a few outdoor pools...the pool bar is not operating which is a pity...the beach is clean and wide..wave is too strong to swim...it would have been better if the hotel sets up some beach chairs with drink service to relax and chill...there is a professional shooting service available on site and complimentary Sanya Duty Free transfer is available to pre booked a day in advance at 9:15am or 3:15pm round. Overall, the stay is pleasant, less crowded, more luxury than most of the established five star hotels in major Sanya.

六邊形戰士清水灣金普頓，從硬件到服務，從細節到體驗，必須給到一個大夯特夯，非廣告！！ 1.設計絕美： 公區一步一景，細節控狂喜，每個角落都值得打卡，簡直美術館。房間更是品質拉滿，硬件實力在線。最驚喜的是為紀念日特別畫的手繪玻璃畫，滿滿心意。 2.服務封神： - 前台暗號互動獲得了萌趣盲盒和紀念掛件； - 客房“百寶箱”超實用：防曬三件套（墨鏡、防曬霜、蘆薈膠）、指甲鉗、眼罩等一應俱全，想到了各種可能沒帶的用品； - 賓客關係專員全程跟進需求：特別表揚Vicky！提前電話溝通，在暑期高入住率的情況下幫忙升級海景房，紀念日手繪、西高地玩偶主動補寄，有求必應的暖心服務讓人感動； - 銷售經理KK高效記錄需求並協調安排，專業又靠譜。 3.公區玩嗨： 酒店公區堪稱“度假樂園”，拒絕無聊：除了各種泳池，還有漂流河，瀑布水幕，無動力水上設施等等，配套各種休息區，浴巾、礦泉水、浮板泳圈啥啥都有。還有電競區，簡直驚歎。整體綠植設計也是審美在線，户外公區又是打不完的卡，衹恨沒多訂一天。 4.餐食豐富： 餐廳有很多，沒來得及體驗。客房包含的社交時光、飲品券，還有客房內的mini吧，根本喝不完吃不停。早餐説實話視覺比味覺更好一點，但總體絕對也在水準之上。

Raffles Hainan Clearwater Bay stands out as one of the rare hotels that truly inspires me to write a detailed review. As a coastal retreat, it delivers impeccable service and facilities beyond reproach. The property is immaculately maintained with spotless cleanliness, reflecting no-expense-spared attention to upkeep. What sets this resort apart is its warm, thoughtful service that genuinely makes guests feel at home. The butler service elevates the experience to another level entirely. Darryl, with his remarkable professionalism and dedication, crafted what can only be described as a flawless stay for us. From pre-arrival confirmations and personalized inquiries to seamless check-in coordination and attentive follow-ups throughout our visit, he embodied the very definition of meticulous hospitality. His ability to anticipate needs and resolve matters promptly showed what true five-star service means. Once again, our deepest gratitude to Darryl for making our stay extraordinary. Without hesitation, this will be our preferred destination for future visits. Thank you for such an exceptional experience - keep excelling!

Such a great hotel, we have been travelling around Hainan island and went to more than 8 hotels, this is our favourite one!!! Very kind and lovely staffs! when the doorman saw my fracture foot, he quickly reacted and bought me a wheelchair which showed such a warm welcome. Our steward SiSi is very sweet girl, patient, thoughtful and helpful. Our son was spoilt by her. Love all the kids activities and playground.

The stay was great. The beach is peaceful and, off season, is almost deserted. The hotel is brand new and some of the staff speak English and go out of their way to help. Large rooms with everything new in them . There're seafood restaurants everywhere around the hotel. They still have fishing villages on the Bay, so you can literally order the freshest seafood from a fishing village restaurant. The hotel has a nice swimming pool where you can paddle-board. Right next to the swimming pool there's a dedicated area for trying your hand at archery. Free of charge. I enjoyed both paddle boarding and shooting arrows. If you don't know how to do the latter, the hotel staff shows you how. That was fun...

I had a truly wonderful experience during my stay, and one of the highlights was the impeccable service provided by our butler, Joe. From the moment we arrived, Joe made us feel incredibly welcomed and taken care of. He was attentive without being intrusive, always anticipating our needs and offering help before we even had to ask. Thanks to Joe, this trip felt seamless and relaxing from beginning to end. I can’t thank him enough for his kindness and dedication. Highly recommend this hotel to anyone looking for outstanding service and a truly memorable experience.

What can I say about this place. The staff were so kind and welcoming. The staff at this location made everything better. The location is a nice break away from the hectic. The beach at your footstep and a nice shaded area by the pool. Did I mention the staff? So wonderful and went beyond what was needed or asked for. I will always remember my short stay there and recommend this hotel.. the only complaint and it’s not about the hotel but on the island is the lack of smoking regulations. People smoke everywhere, restaurants, the washrooms.. everywhere. I really do hope that changes. Again my thanks to the staff at this location

We had a great family stay and really enjoyed our time here. The hotel is very family-oriented and perfect for traveling with children. Our kids absolutely loved the large indoor playroom, and there was always something for them to do. The pools were another highlight. There are several large pools, including areas for young children with water slides, as well as deeper pools for adults. Everyone in our family found something they enjoyed. Breakfast was also very good. The buffet had plenty of options, including cheese, olives, smoked meats, fresh fruit, and many choices that are familiar and comfortable for European guests. A special thank you to Rina at the front desk. She was always kind, welcoming, and very helpful whenever we needed assistance. Her support made our stay even more enjoyable. Overall, the service was excellent, the staff were friendly, and we left with wonderful memories. We would definitely stay here again.

This is a very nice hotel. The room was spacious, the bed comfortable and the bedding and pillows just right. There was also a great balcony., I would have liked a relaxing chair on there, but the furniture was okay. The service is excellent, the people are very friendly and extremely helpful. The pool is nice and clean, the yard is very pretty. The gym is a bit outdated and could do with a makeover and a location other than the dark cellar. Nearby is a pretty beach, a lovely park and an entertaining mall. If you take one of the siden street, you’ll find local shops. There is a bit of noise coming from the streets at night, but if you close the doors, it’s not too much of a bother and stops around 12:00 PM. Airconditioning is working really well. Had a great time, will visit again!

Good stay. 10 mins walk to the beach. The info desk is very approachable and helpful. We will back again next time.