Cari Hotel 5-Star di Lingshui

We were very impressed with the hotel. The hotel is beautiful and clean, with a very nice design. All staff provided excellent service. Special thanks to Max Lin, who was incredibly helpful, attentive, and always ready to assist us with everything we needed, which truly enhanced our stay. Although the hotel is a bit far from the city, it is very peaceful and quiet, with a beautiful beach and a great atmosphere. Ok We really enjoyed our stay and would definitely come back again.

Raffles Hainan Clearwater Bay stands out as one of the rare hotels that truly inspires me to write a detailed review. As a coastal retreat, it delivers impeccable service and facilities beyond reproach. The property is immaculately maintained with spotless cleanliness, reflecting no-expense-spared attention to upkeep. What sets this resort apart is its warm, thoughtful service that genuinely makes guests feel at home. The butler service elevates the experience to another level entirely. Darryl, with his remarkable professionalism and dedication, crafted what can only be described as a flawless stay for us. From pre-arrival confirmations and personalized inquiries to seamless check-in coordination and attentive follow-ups throughout our visit, he embodied the very definition of meticulous hospitality. His ability to anticipate needs and resolve matters promptly showed what true five-star service means. Once again, our deepest gratitude to Darryl for making our stay extraordinary. Without hesitation, this will be our preferred destination for future visits. Thank you for such an exceptional experience - keep excelling!

住了2晚總體上很滿意，客服提前一天加了微信發了入住指南和酒店活動項目。酒店的位置很好，離沙灘很近。早餐豐富，小朋友吃得挺滿意，餐廳晚餐的出品也不錯。服務細節方面不錯，前台接待工作人員，清潔和餐廳等服務員都很盡責友善。

Excellent service! The hotel thoughtfully upgraded our room and even provided a cake and a little star plush toy. Since we liked them, the hotel also gifted us beach slippers. At 6 PM, during the evening ceremony, the staff warmly introduced various wines and the special cocktail of the day. At 8:30 AM, the morning ceremony featured a professional performer who awakened our day with a Tai Chi session.

Great Accommodation for families, lots to do and see & alot things to do for the kids, the biggest down fall would be communication, I suggest learning a few things, basic questions everyday meeting and greeting otherwise you'll struggle in this area.. don't always count on google translate to save the day cause it doesn't. Also alot of local food, Restaurant in venue is mainly local cuisine however they do have a breakfast restaurant that has western food as well. Overall of you're not prepared you won't enjoy it but it's a great place thumbs up!

第二次入住了這家酒店，性價比很高，因為陵水的行程是出去玩沒有安排泡酒店，就訂的這家，衞生服務早餐都還可以吧，高爾夫景觀也很不錯，走廊可以看到海棠灣，離清水灣沙灘很近，離英州夜市也很近，出行方便，小童泳池也有，雖然沒去玩，陵水同等價位的酒店中應這家應該是最好的了，如果去陵水玩，行程沒有安排泡酒店的話，晚上睡覺過渡就非常推薦這家，比住民宿好多了！

We had a great family stay and really enjoyed our time here. The hotel is very family-oriented and perfect for traveling with children. Our kids absolutely loved the large indoor playroom, and there was always something for them to do. The pools were another highlight. There are several large pools, including areas for young children with water slides, as well as deeper pools for adults. Everyone in our family found something they enjoyed. Breakfast was also very good. The buffet had plenty of options, including cheese, olives, smoked meats, fresh fruit, and many choices that are familiar and comfortable for European guests. A special thank you to Rina at the front desk. She was always kind, welcoming, and very helpful whenever we needed assistance. Her support made our stay even more enjoyable. Overall, the service was excellent, the staff were friendly, and we left with wonderful memories. We would definitely stay here again.

酒店整體環境格外優美，綠化佈置精緻，拍照特別出片。客房空間格外寬敞，一點都不壓抑，採光視野都很棒，住着十分舒心。重點表揚前台小馮，待人熱情有禮貌，辦理入住速度很快，還細心講解周邊遊玩路線，全程服務周到貼心。整體入住體驗拉滿，出行遊玩住這裏特別合適，下次來還會選擇這家酒店

Rooms are nice and big, I had a nice view out the window. Staff is friendly and nice and when I asked for more water from the cleaning staff and they remembered giving me more water every day. I got a package with a free photographer session and the pictures came out amazing.

Good place to stay if you would like to join the activities, the nice view is the plus point, but you may need to wait while call for the shuttle bus. Breakfast restaurant with good view but limited choice of food