Hotel berhampiran Nihon Ichiban, Ashinoko, Hakone

We had a terrific couple of days at Jemsty. It is very well located. If you get a Hakone Freepass transport is at your door. The room is nice in a traditional Japanese way. Futon beds and comfy pillows plus tatami mats create a lovely atmosphere. Fuji was visible from our window. Mac, the owner, is very helpful. He provided detailed explanations of how to get there and how to do the things we planned. The meals were superb. Breakfast was nice and the dinners were out of this world. I loved the chicken hot pot whereas my wife felt that the pork syabu syabu was the best pork she’s ever eaten. I can highly recommend Jemsty in every way of you plane to visit Hakone.

Terdapat bas ulang-alik percuma dari Stesen Odawara, dan pengangkutannya sangat mudah. Semasa daftar masuk, kami mempunyai minuman, pencuci mulut Jepun dan kemudahan kemudahan, dan juga menyewa pakaian renang, supaya kami boleh menikmati tempat mandi awam yang besar.

たまには洋食ディナーの宿に泊まろうと言うことになり、つれあいが良い評価だよと予約を入れました。その宿サイトを読むとほぼ良いコメントでした。 しかし、事前に確認したい事があり、電話をしても何度も留守電で、メッセージを入れても折り返しかかってこなかったです。 名前からプチホテルまたはペンションを想像しますが、館内に足を踏み入れたら、全く違ってました。 まず部屋にはポットもグラスも何もなく、それらは廊下にあり、廊下でお茶など入れ、部屋も持って来る事になりますが、ドアが自動ロックなので鍵を忘れるとカップ片手に悲惨です。部屋は小さいソファがありますが、あまり清潔感を感じられず使用せずで、部屋ではずっとベットに座っていました。部屋のお風呂はユニットバスですが、コンセントがなく、ドライヤー(も廊下にあり)もユニットバス内は使用不可。トイレにはウォッシュレットが無いだけならともかく、便座にシートが貼られていて座ると湿っていて、トイレを使うのも蓋を開けるのも嫌な感じでした。またユニットバスのドアは力を思い切り入れないと開かず(男の力でも)、半開きにするしかなく、また部屋に置かれた洗濯済の浴衣の一枚は首に茶色のとれないシミがついていたので、使用しませんでした。ゆったりしたハリウッドツインの部屋と言う旅行サイトでの紹介でしたが、私が今まで泊まったハリウッドツインとは天と地でした。 気をとりなおして、露天風呂の貸し切り風呂に行ったら、履いていたソックスが濡れだし、床は上からの？水漏れでした。翌朝また露天風呂に行きましたが、その時は脱衣場が洪水かと思う位床が濡れてました。 お風呂のお湯は硫黄の匂いの白い良いお湯てす。貸し切り露天風呂は2人一緒に入っても大丈夫な大きさです。 シャンプーやリンスは借りてチェックアウト時に返すシステムですが、お風呂に二種類位置いておけば良いと思います。実際風呂場にもあったのて、重いボトル３本も持って、すごく急な階段の上がり下がりは面倒でしたし、チェックアウト時しか返せない(と表示あり )のも不便でした。また脱衣場のコンセントにはガムテープが貼られていてドライヤーなど使用不可です。 「貸し切り露天風呂の宿」宿サイトの売り文句でしたが、３つある貸し切り風呂は２つしか使えませんと言われました。何組も泊まっていて二人で来てても、一人で利用する人もいるので、３つ使えるようにすべきと思いました(結局は一つしか使わず)。 小さい休憩コーナーがあり、ゲームやマンガやインスタントコーヒーマシンが置いてありました。翌朝コーヒーを飲みに行ったら、「使用終了」と書かれた紙が貼ってありました。ゲーム機の備品がテーブルに散らかったままだったので、ゲーム好きな人にはいい宿なのかもしれません。 夕食はレストランでコースの洋食メニューでした。こちらは満足する内容でした。デザートも美味しかったです。 朝食は洋食で期待してたのですが、自分の家で食べているソーセージやスクランブルエッグでした。超プチパンが2つのみで、少ない量の朝食でがっかりでした。また8時に朝食レストランに行ったのに、開始は8時１０分過ぎで、ただ何もないテーブルで待ちました。せめて先に水かジュースでも出せば良いのに。これにはここまで何も文句を言わなかったつれあいも怒ってました。何組ものお客さんがこの状態で待っているのに、お待たせしましたの一言も無しでした。またスープを飲んだつれあいがぬるいと言うので冷たいスープじゃないと思い飲んでみたら、ただぬるいだけでした。 カード使用可のはずなのに、精算の際は、クレカの器械か故障で使えずと言われ、現金で払いました。 ホスピタリティを全く感じなかった事と、普通の旅館と変わらない宿代なので、コストパフォーマンスは様々な面を考えるととても悪いです。 また、今回の反省点は宿紹介サイトの口コミがいい事のみだったので、それを信じた点でした。口コミも宿サイト以外もしっかりと読むべきでした。No recomenditionです。

The owner is totally unprofessional. On the arrival night, we came in late at night due to flight delays and the owner initially refused to let me and my brother in even though we had paid for our room already. After letting us in, he put us in a room without any beds and left us to sleep on the wooden floor; he called it the Japanese style. He never took the time to explain how we should bed the room or what to do. He just left us there to figure it out. The second night, we asked to change rooms and the owner obliged. The second night was better sleeping wise. During our entire stay, the owner, refused to allow us to eat breakfast, lunch or dinner at his restaurant claiming that there is no food; even though we picked his hotel because of the good reviews on the restaurant. Interestingly, Japanese visitors were allowed to eat there, which looked very weird. Due to the location of the place, there is no easy access to other eating places. On the check out, the owner told us that we have to pay for the late check in, which we obliged and paid the entire bill as he gave it to us. As soon as we left, the owner sent an email accusing us of steeling drinks in the minibar; we drank one can of soda from the minibar, with the idea that’s why there were for and that the owner would add that soda to the final bill, which he did not. Not only did he accuse us but he said that he has sent our passport pictures to the police for theft; all for one can of soda. Who does that!!! We called him to try to make payment but because of his limited English, we could not pay for that soda. So we asked a client of ours who is Japanese to speak to him so that we can pay for that soda and he refused again stating he doesn’t want to deal with this anymore. Initially, we did not want to leave a review because we simply didn’t have any good things to say about the place or it’s hospitality but after experiencing this nonsense, we felt obliged to let other people know about our experience there. Therefore, we strongly recommend not using this place as same thing may happen to other foreigners like us.

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

It was a wonderful 1 night trip tom Tokyo. Went by car, about 2 hours easy, relaxing drive. The hotel has car park, safety box at reception area, yukata (for room and bath use). Amenities by Pola cosmetics brand, very nice. Room slipper and hotel ground slipper. An own sock might be nice if you don't like the sticky feel. There is bath tub in room also although the onsen is far more wonderful experience. Locker within, hair dryer, water for drink. Basket is available in room for bathing purpose, where change and other stuff can be put in. The whole basket can be locked inside provided locker in bathing area. A code to unlock entrance door will be provided upon check in. Dinner (1 hour) and breakfast (50 minutes) were fabulous and plenty of choices. There is time limit and I suppose to discourage chatting during meal time. A can of drink is presented after finishing dinner. A bento palate is provided to some takeout if needed. There is a gift shop area at lobby too. (Will post photos later.)

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.

Very interesting archetecture, great view of Mt. Fuji and a good price were why we choose this hotel. We arrived around 6 PM and were told we couldn't use the restaurant because we didn't have a reservation. We had to drive back to interstate about 15 minutes to find something, there is nothing at all in the hotel vicinity or even a little snack shop on site! Buses very limited. The front of the hotel was nicely painted and landscaped, but the back with patio was pretty shabby. But it did have seating outside for great fresh air. Parking was free but coming back after dinner the covered parking was all full and we had to park lower level in the rain. The room had a strange layout, a 3-mat room for a passageway (luggage drop?) and a small bedroom that one person could get out of bed on one side, but the other person had to crawl over the middle of the bed in the night to get out. In the closet were 2 hard hats?? In case Fujisan starts spewing ash? I think maybe this room was the staff's emergency room when forced to stay. The public bath was disappointingly small, so got crowded quickly. And the view? Of course it rained so no view of Mt. Fuji at all. Not in the hotel's control, but left us disenchanted... 4-star hotel. I don't think so.

낯선 방식의 체크인을 제외하면 모든 게 최고였어요. 체크인할 때 동행인 모두 여권을 촬영하니 동행인 정보 입력을 간소하게 하면 더 좋을 것 같아요. 아침에 숙소에서 일출을 볼 수 있었고, 가끼운 거리에 멋있는 식당과 빵집이 있어 편리했습니다. 매화정원 입장도 할인받을 수 있어 좋았어요. 객실이 모던한 스타일로 깔끔했고, 프리 드링킹 서비스도 기억에 남아요. 다시 가면 꼭 머물고 싶은 호텔입니다.