Hotel Hamburg dengan Spa

Arrived earlier than checking time however reception were extremely helpful and allocated our room immediately. The receptionist was great he was polite and had excellent customer service skills Our room was large and fitted with everything needed. It was clean and bright The hotel was slightly out of centre but easy to walk to We did not have breakfast as 56 euros for two we felt was expensive especially as we don’t eat that much normally Had one evening meal in the hotel and fancied hamburgers which weren’t on the menu but they did them for us and they were delicious. Really appreciated how they went out of their way to accommodate guests Would thoroughly recommend this hotel

Thoroughly enjoyed my 3 night stay! The rooms are so warm and clean and the location is just perfect- literally across the road from the central train station! You can walk everywhere from the hotel or take the train anywhere in the city and direct train yo the airport only 30minutes! Would happily stay again ❤️

Perfect location just a few steps away from the shopping street in Hamburg center, all public transportation near by. The room was wide and clean, very spacious a lot of hanging space for clothes. The bathroom was equipped with a tub and shower which was very convenient. Soundproofing was quite good no noise from other rooms you can be sure you have a calm and relaxing night. The hotel is a real pleasure with its friendly staff also. Really nice hotel. A bit pricey maybe but it's Hamburg and all rooms are in that range. I strongşy recommend.

Nice spacious and clean room and bathroom, easily accommodating the family, located on the main road with restaurants around and within a short drive to the city center.

فندق على الطراز الإنجليزي الراقي ، يطل على البحيرة ( أليستر )مباشرة ، من أجمل الفنادق التي زرتها تلائم ذوقي الخاص ، خدمة الغرف ممتازة جداً و متعاونين ويتحدثون اللغة الإنجليزية ، بوفيه الإفطار متنوع و صحي وفي قمة النظافة و الترتيب ، كنت أتمنى تجربة السبا ولكن لم يكن لدي متسع من الوقت

We were super happy about our stay in the Hotel. The room was nice and clean, the spa area was beautiful and relaxing and also the breakfast was great and lots od choices. Excellent service :)

We had a fantastic stay, and enjoyed the service, location and facilities. The swimming pool was clean and relaxing, the bar was intimate and the roof top bar is really worth a visit to enjoy the views. The love music added to the atmosphere without being over powering. The room was large, clean and comfortable with a large bathroom and powerful shower. The breakfast was excellent - lots of choice and great service. It didn’t disappoint in any way.

Das Team an der Rezeption war außergewöhnlich freundlich und hilfsbereit. Ich bekam schon um 11 Uhr mein Zimmer. Tolle Beleuchtung, dicke Handtücher, ruhiger Raum, alles sehr sauber. Leider hat es geregnet, so dass ich ununterbrochen Regentropfen auf dem Aluminum ( außerhalb des Zimmers, am Fenster )gehört habe. Auch wenn es nicht geregnet hat. Tagsüber ok, nachts furchtbar. Aber mit Ohropax konnte ich prima schlafen. Werde auf jeden Fall wieder kommen.

Einfach unbeschreiblich! Der Ausblick ist ein Traum und wird von den wirklich schönen Zimmern abgerundet. Absolute Empfehlung!

This was not a pleasant experience, despite there being good people employed throughout at the hotel......this hotel was/ is inept at handling overcharges to my credit card, and did not respond to emails addressing these issues. This failure to address a customer's problems does not bode well of an entity calling itself a ”luxury property”, and has clouded my opinion of my stay at this hotel. I would suggest that you do not pay for anything in advance (like taxi service), and look for additional charges at check-out. My suite had holes drilled by mistake into the tiles in the shower, and the remedy was simply to caulk over the holes......this should not have occurred as it did. The breakfast was good as was the service. I've had closets bigger than the sauna. Overall, I would suggest that if you want a luxury experience that you look elsewhere.