Hotel Dengan Pools di Fujian, China

Floor manager and bellboy service was good but reception quality and efficiency was quite bad and does not live up to a 5 star hotel name. Check in process took very long and message to deliver luggage into room was also not arranged and the luggage was placed in reception whole day since late morning till late night and still downstairs after we are back from sightseeing. Room is also quite dated , and we have asked to change room after check in due to smoke smell in the room. The great thing about the hotel is it's location , location and location!

We were there for a 2 night stay. Generally the accommodation was decent, the room and environment was clean. Last but not least, particularly Miss 柳 was very helpful during our stay. After knowing what we wanted, she directed us where to go. We thanks Miss 柳，she really makes our stay felt interesting and always make our day. For those who like food, 美食街is the right place. And staying in this hotel is recommended.

Very good hotel, close to biggest industry which is just a short walk opposite. Area is now much better than before ...food just downstairs ..kfc and Chinese restaurant in shoplots on ground floor.

We had stayed in Fuzhou Lakeside Hotel for 4 nights and then extended for another 2 nights. The Executive Floor rooms are spacious, well maintained and with good views. The many value added services that came with the Executive Room was a very pleasant surprise. These included daily access to the Exec Lounge for high tea and happy hour, one piece of free laundry per day, free mini bar drinks and daily fruit platter (both replenished daily). The service staff stationed on the Executive Floor is efficient, responsive and always ready to greet us with a cheerful smile. The hotel is just next to West Lake and cane be conveniently access via access gate to the broadwalk. Will highly recommend this hotel especially the Executive Rooms.

Smooth check-in as always. Indian guy in the staff is very kind and always greets with a smile. Pleasant stay as always!!

To the Management and Team, I would like to extend my heartfelt appreciation for the exceptional hospitality I experienced during my stay at your hotel. From January 9th to 10th, I was warmly accommodated in Room 315 of the Lingbo Building, and I was truly impressed by the outstanding service provided by your staff. In particular, I wish to commend your front desk team for their professionalism, kindness, and efficiency. Their attentive and courteous approach made me feel genuinely welcomed and well cared for throughout my stay. I would also like to give special thanks to Mr. Zheng Ziheng from your Marketing Department. His genuine warmth, thoughtful assistance, and attentive hospitality went above and beyond my expectations. In him, I see the future of tourism in China—a future built on passionate, dedicated, and truly guest-centered professionals who not only meet but exceed the expectations of those they serve. It is clear that your hotel cultivates a culture of excellence, and I look forward to the opportunity to stay with you again. I am confident that with such a committed team, your establishment will continue to earn the trust and admiration of guests from near and far. With warm regards, Emily Tan emilyemery@hotmail.com 尊敬的管理团队及全体同仁： 您好！首先，请允许我以最诚挚的心情，向贵宾馆表示衷心的感谢。在1月9日至10日入住凌波楼315房期间，我深深感受到了贵馆无微不至的服务与温暖备至的关怀。 特别要赞扬的是每一位前台员工——他们始终以亲切的笑容、专业的态度和高效的协助，让我在入住期间倍感舒心与便利。他们不仅展现了卓越的职业素养，更以细腻周到的服务，诠释了“宾至如归”的真正含义。 此外，我必须特别提及营销部的郑梓恒先生。他以极大的热情与真诚给予了我超越期待的关怀与协助，其细心体贴的款待令人如沐春风。在他身上，我看到了中国旅游业未来发展的美好缩影——正是这样一批充满热忱、尽心尽责的专业人才，用实际行动传递着 hospitality 的温度，也为行业树立了熠熠生辉的标杆。 在此，谨以最美好的祝愿，感谢贵馆培养出如此优秀的团队，也期待未来能有更多机会再次感受这份令人难忘的款待。相信凭借这样的服务精神，贵宾馆必将赢得更多宾客的赞誉与信赖！ 顺祝商祺， Emily Tan 敬上 微信号：EmilyTan(Emery)

Coupl We had a fantastic stay at the Kempinski and couldn’t have asked for a better experience! The hotel is perfectly located, with a stunning view of the lake, which was especially enchanting at night. Watching the moonlight dance on the water while relaxing at the hotel was truly magical. The staff were so warm and accommodating, but we’d like to give a special mention to Scott. He went above and beyond to make sure we had everything we needed, and his friendly nature really made us feel at home. Breakfast was a real treat. The buffet had a great variety of options, and we were always excited to see what was on offer each morning. We particularly loved the apple oatmeal – it became a must-have for us during our stay! One of the highlights of the trip was strolling around the lake together. It was so peaceful and refreshing, and the scenic walk added such a lovely touch to our mornings. All in all, our stay at Kempinski was perfect. We left feeling relaxed, well-fed, and grateful for the amazing service and beautiful surroundings. We highly recommend it for anyone looking for a peaceful getaway with top-notch service and views to match!

Nothing to complain as it's well maintained/efficient and is your standard 5 star hotel (with a view of the Jinjiang River fireworks on NYE). Perhaps we were biased coming from Kaipuu Belfry which was located in West Street so while Intercontinental was also about a 25 minutes pleasant walk from the estuary Harbor sites (Zhenwu Temple / WenxingGong) which are also UNESCO sites , nothing beats the location of the former hotel! Aesthetically, we were not fans of the multi color lighted facade at night but that's just a personal preference. Special mention to Fay of the front desk for good service.

There’s a link way to the park with jogging track and river view. One can begin the day with a refreshing walk. The hotel is location at a serene spot. We are upgraded to a bigger room with splendid view, where we managed to catch the beautiful sunrise. The hotel staff are all very attentive and helpful. We appreciate all the details included to make our stay as comfortable as possible. We even could request for special pillow. We thoroughly enjoyed our stay. Strongly recommended.

This is a family friendly hotel which exceeds our expectations. They have provided excellent services, and served a great selections during breakfast. The hot latte has added so much value to the whole dining experience. What stood out among other hotels, is the amount of quality washing machine and dryers. The room layout options are plenty too. Big families like us really appreciate having choices on the combination of 2/4/6 pax in a room. We would definitely return when we revisit Xiamen.