Hotel berhampiran Hangzhou Community University, Hangzhou

酒店品牌也是朋友推薦的，説選擇桔子酒店質量有保障，果然酒店設施和房間都不錯，特別是酒店服務的小姐姐，態度很好，提前會打電話詢問到店時間，提前做好相關準備，以後如果去其他地方出差，也會認準這個品牌

This hotel staff are very helpful and kind I always stay in hangzhou holiday inn binjiang branch first time I stay in this hotel when I checkin I felt may be I choose wrong hotel but after my stay it will be my regular stay hotel I be choose very great service very good staff and very very good house keeping you just tell them once then you will get much better service excellent excellent excellent hotel

Pretty nice hotel. Stayed here with my girlfriend for 3 nights. The price is amazing for what you get. Our room was extremely spacious with a huge bathroom and nice king-sized bed. There's plenty of storage space and even a small kitchen in the room. The location is alright, but we weren't trying to be close to the center of Hangzhou anyway, so it was okay for us. The front desk was fairly nice and accommodating. All in all, I would recommend!

這酒店裝修都是新的 .被子都是新的 價格很實惠 .真的超值 前台小姐姐 人也蠻好的.這不給個好評 我都過不去 太奈斯了.房間是真的很乾凈.我都想續住.反正就一句話.可以閉着眼睛下單.不比那200塊錢的酒店差 沖呀

對這家酒店的體驗非常滿意，首先酒店氛圍感不錯，大堂及樓層一角佈置用心，特別喜歡酒店的插花藝術，贊一個！值得一提的是，老公睡慣了蕎麥枕，一問前台居然酒店有提供，美美噠！前台MM服務很熱情，對了還有個小推薦噢，酒店大堂布置很適合愛美的人士拍照，復古的調調，很出片。強烈推薦給來杭的親們，下次就你了。

房間實景與商家拍圖片的一樣，乾淨，房間夠大，有冰箱。前台和房間客服阿姨都很熱情，還有自助早餐很不錯。有機器人服務。離地鐵口幾分鐘就到，周邊也有公交站牌，和共享單車，出行方便。酒店大堂配有洗衣機和烘乾機，洗衣液，很貼心、周到。酒店對過就是餐飲街（煙火萬塘）。大人孩子都很滿意。酒店門口第一家餐館叫xx大嘴，口味也不錯。

前台小姐姐熱情友善，客房大姐打掃也很熱心，酒店比較老了，不過這個價格可以了，放心沖！

感覺是普通酒店房間兩個大，比較乾淨，床品啥的都挺舒適，尤其枕頭好睡，問了前台要賣但是沒有賣，説是定製的，性價比較高，酒店就在大悦城悦街上，離地鐵口很近，停車到是方便，但是沒有免費，衹能免停3小時，剩下衹能優惠停車，最好能夠免費，優惠之後3小時/元停車，也能接受，比原價便宜不少。大悦城可逛性比較高，離西湖靈隱寺也不遠，周邊有個小河直街走路過去15分鐘就到了，可以逛個半天左右。

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks

Great hotel with excellent facilities, only let down would be that there are not many English speakers and breakfast is only ok. Otherwise, rooms are spacious, clean, and have all your requirements from large screen tv with plenty of channels to rainfall shower, bamboo toothbrush to bathrobe.