Ulasan the First World Hotel (Songcheng Hangzhou Paradise Tourist Area)

The hotel is clean and well decorated. The reception staff were friendly and welcoming, dispite not speaking English. Staff were all helpful and accommodating. Housekeeping done an excellent job because our rooms were very clean. My only regret is that we didn't stay longer.

Really good customer service and amazing value for price. They gave us a free room upgrade with a balcony! Made our stay feel truly special. Ordering delivery was easy and they deliver it straight to your door so you don't have to pick it up from the front desk. Hotsprings costs 88rmb per ticket but was really nice to enjoy after a long day of exploring Hangzhou. Location is a bit further away from the city centre and West Lake, but the quality and service is worth it.

The staff were very helpful. Included a photo of front desk staff who was especially helpful.The hotel was neat and surrounded by plenty of things to do, including waterpark. Breakfast was decent with limited western options. The afternoon tea was however not very good , all of the pastries and cake were delivered to the table still frozen so we were unable to eat them. The hotsprings were great with multiple temperature options.

The employees Harry and Shirley were very supportive and helpful. Nice stay.

Food was terrible and no option at all if you are a westerner. Parking is fully blocked and have to park away and come to hotel. Looks abandoned and a very old hotel

Hotel is nice enough not quite prepared for western visitors, the hot springs were good although many were closed for cleaning staff did try to communicate.

This place we we visited regularly. We will return here again and again. It's a pleasure to stay at this hotel.

My overall stay was good. My son enjoyed the activities on the premises and I absolutely enjoyed the hot springs.

EXCELENTE HOTEL, MUY BUEN SERVICIO Y MUCHAS ATRACCIONES ALREDEDOR

Nice onsen

Not bad

Perfect

帶娃出來玩，酒店前台免費升級了露台房型，剛到酒店門口就有保安讓酒店大堂安排小鹿火車，小朋友很喜歡，還有温泉♨，有好幾個不同類型的池子，温度也是38°—42°不同，小朋友泡了牛奶池，玩的很開心，淡季人也不是很多。服務也都非常好，退房時候還給小朋友了禮物。

酒店很大，走廊裏香氛噴得很足。房間很乾凈，挺泰國風的。 選的是帶温泉票的，上午泡温泉的人不多，但是很多温泉池都沒有開放，所以顯得有點少。最喜歡的是薰衣草池，很漂亮相對隱蔽些（適合拍照），温度適中；有個九宮格池，温度41度左右有點高，不能泡太久。 總體上還是挺滿意的。如果酒店早餐提供的品類能多一些的話就更好啦～