Ulasan Hangzhou Xingdu Hotel

The location is very convenient for visiting the city. The room we stayed in was large and clean, and the staff was very courteous. Although almost no one spoke English, we managed to communicate using a phone translator. We requested laundry service, and they were very quick to return our clean clothes within a few hours. The breakfast was very varied and good.

Good location, can reach downtown, 10 min walking. Hotel room clean and nice. Hotel staff are friendly and helpful.

The hotel is in a good location and quite near a subway station. Well decorated with good size room. The cleanliness was very well done, everyday after we return back to hotel for our rest in the afternoon, the room feels so clean and refreshing so we are very impressed with the cleaning staff. One particular staff worth mentioning is Ms.Hai from the morning breakfast restaurant. On our first morning, we came down to the restaurant at almost 10am, it was very crowded but Ms. Hai took care of us very well, got us our table all cleaned up and made sure we have enough food and the items we wanted as the kitchen was slowly closing up for breakfast to end. On our next few mornings, she did the same excellent service for us and we also saw that she took care of many other guests that needed her help also especially the elderly ones. We think Ms. Hai gives her service from her heart so please convey our special thanks to her. However, we find that the front desk staff are not as friendly as they just put on a superficial smile and they don't really listen and want to help you, maybe you should train them more so that they are able give your guests a more sincere service just like Ms. Hai from the breakfast restaurant. We found one interesting feature when we ordered our food online, its being served by a robot who brings the packed food right in front of our door! Overall experience is a good one. Thank you.

Hotel location is very good, near many nice places. Staff is polite. The only thing was that some guest smokes on the corridors, cigarette smell wasn’t very pleasant as a non smoker

Very good hotel, nice and spacious rooms, excellent service, convenient location, value for money. Definitely will stay here again if I come to Hangzhou. I highly recommend this hotel.

Service very helpful. Gary at reception helped me store my luggage while traveling to othe cities

Earl greet us and is extremely friendly everyday. Good to see a lively sprite in the morning!

The staff at the front desk (The girl name Blue) are very helpful. Hotel is clean and have a good location. Hotel do provide umbrella, it is very useful for us when we go Xihu because of the hot sun. Breakfast is good. I like the Jasmine milk tea and yogurt.

Huge and clean hotel. Facilities are great, staff are friendly. Reasonable pricing . Will definitely book here again for my next trip.

This hotel was an absolute GEM! We live in Hangzhou but like to stay at hotels in the city for fun sometimes. We have paid much more for not as good. Wonderful hotel all around. Loved the room and when we wanted more water you call and a robot comes to the door. Location was excellent and we walked many places. Oh the gym is like a REAL gym that others pay for. It is very big with tons of equipment and was empty every time we went. It is true the showers are gross but we were happy to use the one in our room. We never tried the breakfast because it wasn't included with our room price. Great value and will definitely return.

Great hotel! Helpful staff

購買的攜程特價套餐，2晚商務套房含雙早，性價比超高。酒店的地理位置好，房間乾淨明亮，功能齊全。服務很好，不管前台還是打掃衞生的阿姨都非常nice。早餐以中式為主，餐品很豐富，很不錯。餐廳的小海特別暖心，處處為客人着想。

酒店地理位置好，到武林廣場、西湖邊騎共享單車大約十幾二十分鐘就可以，出行非常方便。親子房佈置非常漂亮，面積也大，配備了很多小童設施。 入住期間恰逢杭馬，酒店能夠提前開放早餐，提供能量碗和電解質水，還有送跑專車，可見服務用心。臨走時打包了贈送的咖啡，體驗感很好。 酒店早餐品種豐富，口味好，唯一不足的是衹有一台咖啡機，用餐高峯時段會出現多人排隊的情況。

來杭州旅遊在這裏住三天，酒店房間比較寬敞，房間照明舒服衞生乾淨，送了首日歡迎水果，酒店自助餐豐盛品種齊全，沙拉菜新鮮，餐廳的小海經理知道我們外地來旅遊服務特別熱情周到，給我們點了杭州美食小籠包和牛肉餅海鮮粥，在這裏吃好睡好讓旅途中感到杭州的温暖。酒店附近有地鐵出行方便，下次朋友去杭州推薦這裏。由於飛機延誤酒店給我們提供了延時退房服務，點贊👍