Hotel berhampiran Dandy Bespoke, Hanoi

Central located with local amenities such as mini mart, good restaurants (Japanese & its own Jasper Restaurant), cafes within the building. Pho restaurant is next street within walking distance and Korean BBQ Restaurant is 200m away from hotel. Housekeeping services to clean the rooms and clear rubbish are also excellent. Front desk counter staff are friendly and readily to help out.

We have visited more than 50 countries and always stay at top hotels. For us, Cappella Hanoi easily ranks in the top five anywhere - for comfort, high quality service, professionalism and friendliness throughout. Everyone from the General Manager all the way to the waiters, the Front Desk, Spa personnel, etc., were just fantastic. The Spa treatments and the Michelin-Star Japanese restaurant ”Koki” were unique experiences. My wife and I really enjoyed our memorable stay.

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

This hotel is still not complete. A lot of construction still on-going. The first room we checked-in was not finished. Even the blinds/curtains on the glass wall between bedroom and bathroom was missing. Totally disappointing! But, I would give full marks to the manager and the front office team. They were very courteous, and helpful. They facilitate an early checkin without even asking! They were personally checking and helping with every small details of our stay, travel itinerary, tour bookings, food, etc. They were very cooperative and more than willing to offer complimentary cabs and drinks when we let them know about the disappointments around the room quality and facilities. To summarise, what was started off as a bad experience was turned into an memorable stay by a highly professional, friendly team!!

My stay at Hanoi Emerald Waters was amazing!! The hotel was comfortable and breakfast was good but the best part of our stay had to be the friendly staff! Zoey helped us out so much from beginning to end, and honestly I’ve never seen a hotel where they greet you so well and remember your name. The other services were also helpful, like the spa and the laundry service. Will definitely come back to this hotel if I come back to Hanoi!

I stay at this hotel in May with Michael who I have stay with before in Hanoi expressive in the old quarters. So I was glad to be back with Michael again after few years! He is so good with me email him to say I was coming again and had answer back over nite. This hotel excellent value for your money and their service is above anything else I have experienced in my travels! Whatever you need Michael will arrange for you whether taxi from airport luxury bus to Sapa or a trip to Halong Bay he will organise. Also Lucy who works there and is great friendly smiling face to welcome you! Michael I will be back in September I hope to with you again. Thanks for great stay Michael & Nga

The place is nice and cosy, they are about sustainability as well. The staff are really nice and helpful as well and they have free tours but the tour guides do it out of good will so tip them well Ms Ly, Ms Thanh, Ms Nhan and Mr Chien were the staff that were serving us and they made our stay very memorable

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

Stayed here for 3D2N. Noteworthy points: 1. Very professional concierge and service staffs. 2. Apartment provides full suite of amentities - lounge, breakfast area, indoor children’s play area, gym, pool, yoga/dance studio, golf simulator. Perfect for long stays 3. Rooms were spacious and fully equipped. Shout out to Somerset for providing a large bottled water to last us throughout our stay. 4. Very clean rooms. 5. Apartment is located outside of Old Quarter - approximately 20-25mins drive. Thoroughly enjoyed our stay here.