Hotel berhampiran Ho Tay Flower Garden di Hanoi

The apartments are clean and adequately furnished. The beds comfortable, hot water was plentiful and hot. Kitchenette with range, stovetop and refrigerator make preparing your own food easy. Comfortable, reasonably located to nearby attractions and reasonably priced. Hosts were very easy to deal with and our stay was most enjoyable.

まだ改装途中のようでしたがお部屋はとても綺麗で清潔でした。ただ朝方なにか話し声？のような騒音で起きました。それ以外はとても完璧です！

Khách sạn cần cải thiện lại vòi nước với lại ngực hơi yếu hi vọng khách sạn có thể cải thiện lại 

Khách sạn mới sạch sẽ lắm ạ. Đồ dùng dụng cụ bếp các thứ cũng đầy đủ ạ. Phòng thoáng mát thiết kế ưng. Nhưng mình đi vào đợt làm đường nên đi lại khá bất tiện. Đặt xe hay đặt đồ ăn tài xế cũng rất khó tìm đường vào.

Phòng sạch đẹp trang thiết bị hiện đại . Chi phí hợp lý. Nhân viên thân thiện

Stayed on two short occasions while in the area and gave it an average but I feel it's almost below that. I will start with the positives. The staff are very friendly and helpful and housekeeping was good. The breakfast in the main dining room had quite a good selection and very good service. Unfortunately the rest of the property left me underwhelmed, and especially for the very high rates (well over $250 per night CAD). Location is ok, but not in the 'Old Quarter', which means that many tour shuttles will not do pick ups from there. I could not even get a Grab car at 7 a.m. on regular weekday morning and forced to take a taxi or be late and miss my tour. There are however some good restaurants near the hotel within walking distance. The Club lounge has garnered high reviews here on TA and I am astonished as to why. This actually was one of the benefits that had convinced me to exercise my Marriott BonVoy status and splurge on this property rather than stay at one of the many more reasonably priced and far more central hotels in the area. I am not sure what people's standards are but this lounge was not premium at all. The food was frankly, atrocious. There is a large variety of condiments and toppings for things but the main and side dishes look like they were leftovers from a banquet event, sitting under warming lamps for far too long, dry or oversauced, and not appealing. No vegetables except for a couple of sad looking salad items, very little for vegetarian or non red meat eaters and very little Vietnamese selections, rather sad looking attempts at Western items. Desserts sat in a fridge looking equally sad and drink selection was minimal, with a long wait for a simple highball and the mix added in when it was asked for on the side. The staff was pleasant enough so I didn't have the heart to complain at the time. The worst part about it is that it is overrun with loud families and children, which does not correspond to an adult executive lounge atmosphere in the evening during a cocktail hour. On the two occasions I went in I did not enjoy my time there and stayed only long enough to finish a drink and I had to skip dinner entirely the first time as the food was so unappealing. The lounge is also located on a floor with club level rooms and the noise generated from carts wheeling in and out during early morning and late night set up/break downs, as well as the doors slamming from the same is also not conducive to an elite member experience. The other issue I had was with the bedding. The feather pillows become literally flat as pancakes when you press down and must be ten years old. I had to request firm pillows to be sent up. I also had to request a top sheet to place under the duvet as the duvet cover is made of a cheap polyester fake satin type material which is not breathable and causes excessive sweating. I am not sure why they are not using better quality fabric to begin with but top sheets are generally standard also. Curiously

Great place by west lake, located near to many restaurants, new towels were given every few days, bathroom has all the accessories. Kitchen is fully stocked with pots, pans etc, just could do with some more cutlery. Washing machine was such an asset for a longer stay, washing powder also included.

-ที่พักไม่ตรงกับหมุดในgg map, ไม่มีหมุดในgrab -ห้องพักเป็นเหมือนคอนโดที่ปล่อยเช่ารายวัน มีสิ่งอำนวยความสะดวกครบครัน -ห้องมีกลิ่นอับ, เครื่องซักผ้ามีผ้าที่ซักเสร็จแล้วไม่ได้เอาออกมา -ห้องพักติดถนน เสียงรถผ่านไปมาดังมาก -พนักงานดูแลดีมาก ให้ความช่วยเหลือตลอด ยิ้มแย้มแจ่มใส -มีบริการรับส่งสนามบิน (350k VND)

A brand new hotel that’s been running for about 7-8 months. Staff were friendly but not too experienced in reaching out to customers for extra mile. They could be proactive enough to offer new visitors a more memorable experience. For example, they would ask you to pay more for an upgrade if you wanted. They have available rooms around but it was not that easy they could upgrade you easiest in any easygoing action. Restaurants were all closed on Chinese New Year Eve of 2024 Feb. 9. All food have to be ordered for in room service and you’d have waited for 45-60 minutes for arrival time. Nail files were not available. The door design of bathing rooms had some issues. Gym reception staff were not around and you’d have to take care of yourself. Some staff were not able to follow up for something they promised to do so for you.

2nd night for me and still impressed with the Rooftop Bar such a nice view of Hanoi Lake