Hotel berhampiran International Intersection, Hanoi

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

Solo Hotel staff is very friendly and helpful. It is a small hotel and brand new. Good Location. Reception staff is a gem. Kate at front office is one of nicest lady I have ever met, she guided me about Hanoi for my short trip and she is very polite and has a beautiful smile everytime you pass front desk. They have good breakfast in the morning, Fiona in the restaurant provided excellent service and definately an asset to this hotel. They have a rooftop bar to enjoy Beer in the evening. Lot of shopping and good options around the hotel within 10 mins walk. I will definately stay here during my next visit and would like to recommend it to everyone.

From the first moment we stepped into this hotel we were impressed. The service is outstanding! The staff go out of their way to assist you with anything you need. From day trips to local eats, this place goes above and beyond to make your stay enjoyable. The rooms are spacious with very clean, comfortable beds. There are many hotels in Hanoi but we will be back to this one on our next visit. Thank Hotel Calido for making our first trip to Hanoi memorable.

I stayed here 6 nights in Hanoi first in the standard room then the belcony room. The service of staff is friendly enough. The rooms are quite nice although alittle old. The belcony room gets alittle street noise in the mornings early. The location is quite good a 20 minute walk to the old quarter. There is plenty of nice food around. I would stay again happily.

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

The hotel was located on the main street, so there were many restaurants, marts, and coffee shops. The exterior was decorated splendidly. The hotel room was clean, and the bathroom was clean. Breakfast was buffet style, and lots of food was served. If you are food lover then i just suggest only this hotel in Hanoi. The staff were kind, too

Khách sạn rất tuyệt vời. Tôi thấy hài lòng vì nó đầy đủ đồ dùng . Sạch sẽ

Stayed here 2 nights in a Deluxe Room and I was amazed by the grand view to the city, and by the offered services. The room was super spacious with fully equipped kitchen and fridge. Breakfast was so nice and fresh. The light meal on the 17th floor in the late afternoon and evening was absolutely fantastic. My compliments to Lap, the manager of the 17th-floor restaurant (my apology if I wrongly remember his name), for his warm hospitality. Certainly the best of the best!