Hotel Hanoi dengan Kolam Renang

Good Points -Customer Service from front counter are superb with friendly communication -Chambermaids are pleasant and well verse on their job - Good facilities with swimming pool, gym room, table tennis, pool table -Fully equip like hardware cutleries, washing machine, hair dryer & toiletries -Negative Points -Shower water pressure low with inconsistent cold & hot -Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs

Aira hotel is a beautiful and outstanding hotel with a location at the border of the old quarter, next to the old train attraction to visit and few minutes walk from the other main monuments to visit. So it will depend on what you really want. Be where everything is happening so in the heart of the old district or at the border where it will be a little more peaceful. Regarding the hotel the staff was amazing and very helpful. The room was clean but unfortunately the bed was a bit small and my partner did not sleep well … having his feet literally out of the bed but this problem is not in all rooms. The breakfast was nice but will be great to add some more choices. The gym was ok but lack of some equipments to make it proper. The pool looked ok but too cold to be used right now for me. The design and the look was stunning. The staff from the restaurant, cleaning, lobby were all kind and nice. I was mainly happy about this choice.

Spacious room, nice big bed. Great reception service and local food recommendation. Very good experience

Had a great time here with my family, our first trip to Hanoi. Hotel was clean and comfortable. Breakfast buffet war a big plus as part of our stay, excellent quality and food. Employees were very hospitable and professional. One stood out was Dung Le( I think that's his full name). His level of attentiveness and attention to detail was way above and beyond expectations since we have young kids that need extra help with luggage. He gave great suggestions to local palces to visit as well, seems to have great knowledge and experience in the industry. A small negative for the kids was a cold swimming pool though they swam in it anyway. Overall a great first hotel experience that sets the tone for our entire trip in HN.

The hotel was stunning and the staff were overly friendly. The room was clean and best bed/mattress ever!!! A little disapointed as we had booked the Chic Deluxe Room which on the site shows there is a window with a view and a beautiful bathtub, however we got a room that had no bathtub and the window was just pretend with the view of the side of the building. When we checked in and realised it was too late and not worth mentioning as we were only there one night. Other than that, couldnt fault the hotel

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

The hotel is good in general, but not the great. Here are the down-sides: Facility seems to show aging signs. For instance, toilet has water leak, sink is old. Service needs improvement. When I requested more bottle water, I was denied. Housing Keeping Dept told me that they have a limit of 4 bottles/day. I travel extensively. I have never seen a 5-star hotel refusing to offer additional bottle water. Giving the unusually warm and humid weather, it’s sad to be refused to get water guests really need.

It’s a great hotel with excellent location inside old quarters district. Very convenient to travel around. All the staff is friendly and helpful. And special thanks to one of the manager Mr Bob Manh Dung. As it is our first time in Hanoi, Mr Bob recommended us several nice and interesting place for us to travel around. Speaks good English and always shows attentive attentions to all the hotels guests. Would strongly recommend Anatole Hotel Hanoi to all of my friends and looking forward to stay there soon.

The hotel has nice view of the west lake tay ho lake. Very nice and friendly staff but the location to old quarter need take like 20min drive

The service and hotel was wonderful. The hotel staff went out of the way to ensure we got the best service, especially the guy name Huyen at the concierge. It was my birthday and they surprised me with a cake which was very nice. Overall, I highly recommend this hotel. Although it is costly per night, their service is worth every cent spent.