Hotel berhampiran STAR LOTUS, Hanoi

Fantastic modern funky hotel, well situated fir old quarter and station. Good size room with excellent shower room. Comfy bed and usual Western equipment . USB charging points, free toiletries. Social area was good sized near reception and offered a well stocked bar. Breakfast served there also and the option to use thier facilities to cook your own!.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

I stayed here 6 nights in Hanoi first in the standard room then the belcony room. The service of staff is friendly enough. The rooms are quite nice although alittle old. The belcony room gets alittle street noise in the mornings early. The location is quite good a 20 minute walk to the old quarter. There is plenty of nice food around. I would stay again happily.

Wonderful welcoming atmosphere. The receptionists and hotel manager accommodated our needs. The manager offered to look after our bags securely enabling us to travel lightly whilst exploring Hanoi. Would recommend it to anyone.

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

I stay at this hotel in May with Michael who I have stay with before in Hanoi expressive in the old quarters. So I was glad to be back with Michael again after few years! He is so good with me email him to say I was coming again and had answer back over nite. This hotel excellent value for your money and their service is above anything else I have experienced in my travels! Whatever you need Michael will arrange for you whether taxi from airport luxury bus to Sapa or a trip to Halong Bay he will organise. Also Lucy who works there and is great friendly smiling face to welcome you! Michael I will be back in September I hope to with you again. Thanks for great stay Michael & Nga

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

The hotel is well located, in the old town close to the main attractions, the airport bus stop is about 10 minutes walk away. The room is spacious and well furnished. Although the condition of the room is somewhat tired, it is not a particular inconvenience. Everything is in working order. But there is a problem, and extremely serious. Half of the rooms go out into the alley, which is definitely not quiet. There is a sports bar, from where the whole night, from 24.00 to 9.00 in your ears will come screaming and shouting. You won't be able to sleep. That is, the hotel does not fulfill its key function.