Hotel berhampiran Lizhaolin General Memorial Hall, Harbin

I was staying in Harbin as part of a wandering holiday, I chose this hotel due to its proximity to St Sophia. I came to Harbin in search of good Russian food and we not disappointed, although the Russian BBQ proved to be the best of our selection. Access to cars via the Didi app was fairly easy, but the oneway system meant that we sometimes had a ten minute wait. The staff were kind and helpful and we had plenty of instant coffee provided to keep us going. Our only critism was the limited size of the breakfast room and the limited nature of quality offerings.

I was really satisfied with everything of the hotel. Breakfast has many options in both Asian and Western. Hotel amenities were super. We were traveling four of my family, so we used washing points regularly. That was stunning useful. Also, the hotel staff Vicky, who is the only person who speaks English, was helpful and supportive. Thank you, Vicky, for everything you did for us. Good luck to you and your colleague. If I have a chance to visit Harbin again, I will definitely book it again.

Really impressive! Wasn't expect too much, in fact everything was above and beyond our expectation. Free laundry service (even though we haven't Use it), location near all hot spot and right beside sophia church like about 50 steps. Wonderful experience and highly recommend👍🏻👍🏻👍🏻

最滿意的當屬酒店的服務了，在你剛預訂好酒店就會打電話來詢問客人的需求以及所能提供的所有服務而且特別詳細，到店後的要求都會兑現和準備好，整體服務連貫，熱情耐心，單就是這種用心的做就值得很高的評價 這個酒店是新開的酒店，設施很新，從進入大堂開始就感覺很舒服，這家性價比是我住過最高的酒店，地理位置非常贊，緊靠防洪紀念塔、中央大街及松花江邊，屬於大範圍的黃金位置，遊玩、出行都非常方便。總體值得推薦大家，這家是我近年來住過的性價比和裝修最滿意的地方了，非常注重服務細節，前台小孫非常熱情和耐心，還有很多地方描述不出來，適合大家實地考察。

*Disappointed after so many good reviews…* We recently travelled to Harbin and after looking at many of the hotels and reading the reviews we decided that this was the hotel for us. However we were shocked to find the poor service and cleanliness during our stay. Location: The location of the hotel is a huge plus point as it’s very close to the central street & not too much of a distance to reach the main tourist attractions (20/30 min taxi ride). The location is also close to lots of restaurants which is very convenient. Service: This is an area which could definitely do with improvement especially the evening staff, upon checkin the staff were friendly and welcoming however when we raised issues with the hotel room they became very rude and disrespectful. When we arrived to our room we found we had no face cloths - not a big issue and one that was resolved in a timely manner. However we then had to ask for the face cloths each day after housekeeping had changed the towels which isn’t an issue in itself more of an inconvenience . However the staff at the front desk seemed to find it quite funny (staff members laughing when we mentioned our room number at the front desk) that we had several issues with our room. Amenities: The hotel has a robot delivery service for when you order food and other items from meituan which is a convenient way to get your things. The shower in the room was broken but was fixed in a timely manner. The room air con is basically just an ornament, the temperature of the room cannot be changed - it was set at 34 celsius one night - you can open a window but it will get cold quite quickly. Cleanliness: Another area with room for improvement - the hotel room is rather dusty with dust falling from the ceiling above the bed. The sink was not cleaned when we checked in. On one occasion we were given ‘fresh’ towels with make up stains on. Unfortunately we would not stay here again.

總體好評！ 1、交通。距離地鐵站很近，出行方便。在中央大街旁邊的平行路上。去道里菜市場也特別近。 2、服務。服務人員很熱情，打掃衞生很麻利。工作人員會盡量滿足客人的合理需求，而且對小朋友們很友好。 3、停車。雖然我們不是自駕遊的，但觀察了一下，酒店有停車的地方。 4、餐飲。不想走遠的話，出門左拐一個彎有很多早餐點，口味還是很不錯的。 5、設施。有點舊，但綜合上述優點，我個人能接受相對偏舊的設施。完美主義者可能得繞道。 打算找個冬季再飛一趟哈爾濱看雪看冰，到時候還是會選擇住在這裏的^_^

If you're planning to visit the Harbin Ice and Snow World, remember to purchase spikes at the counter (8 YUAN). It's affordable and can prevent falls and injuries. Unfortunately, I slipped on the ice and badly hurt my ankle. Luckily, there's a nearby hospital, Harbin Shengfeng Hospital, just a 10-15 minute walk away (you can use Google Maps). The doctors there are helpful, but they don't speak English, so bring your passport and use Google Translate if needed. On a brighter note, I really enjoyed staying at this hostel. They have a large mirror and a hot water station where you can prepare instant noodles. Although they don't have a kitchen, you can easily get utensils and a mug from nearby convenience stores, especially if you're planning to make coffee. One thing I found really convenient was the international charger ports provided for each bed. Before checking out, remember to ***** your bed and leave a note in the lobby to indicate your presence. I left a Malaysian flag as my mark.

久違的哈爾濱，終於開了一家希爾頓惠庭酒店！朋友出行，極其方便！進門前台服務周到，提醒我們注意添加衣物保暖。房間設施齊全，東北菜碼真的大，不想浪費，打包回來的食物可以自己在房間裏用微波爐加熱！牀頭櫃是無線充電，大堂隨處可見無線充電的地方，簡直不要太方便！ 哦對了！他們家還有提供了免費洗衣房和烘乾機！這一點超讚的啊！愛了愛了！順帶一提前台的Phoebe服務很好，非常熱情，每次都很耐心的回答我們的問題，並進行推薦。 交通出行便捷，我乘坐地鐵2號線後，發現酒店就在尚志大街地鐵口100m處！（記得要選擇1號出站口哦），在老城區容易堵車步行就能到達索菲亞教堂和中央大街，隨處可見的鐵鍋燉。希望店家生意越來越好，有機會再來體驗

The hotel is cheap price i like the hotel but the employee 👨🏻service mind not good / the employee girl she service my good she trying to talk with the customers but him very bad,he throw my passport because he not find my booking

Tiba di Harbin pada pagi 6 Oktober. Ambil Laluan Lapangan Terbang 3 ke Stesen Central Street. Hotel ini terletak di seberang jalan. Kemudahan: Memandangkan saya sampai awal, saya meminta tingkap dalam nota pesanan, jadi saya melihat dua jenis bilik, satu 8601 dan satu 8605. Memandangkan kami dua perempuan, satu katil di 8601 di bawah dan satu di atas, iaitu tidak sesuai untuk kita. , tetapi kelebihannya ialah ia mempunyai tingkap, dan keburukan adalah satu di atas dan di bawah (seperti yang ditunjukkan dalam Rajah 789). Kelemahan 8605 ialah ia tidak mempunyai tingkap, tetapi secara relatifnya, ruangnya lebih besar , katil adalah bersama, dan terdapat TV di tingkat atas dan bawah (seperti yang ditunjukkan dalam Rajah 34).Peringatan mesra, bagasi disyorkan Semuanya diletakkan di bawah, kerana dupleks mempunyai tangga, dan tangganya agak sempit. Kebersihan: Bilik mandi sangat bersih, dan makcik datang membersihkannya setiap hari dan membantu kami menukar tuala dan sampah tepat pada masanya, tetapi dia terlupa menambah tuala kertas untuk kami! Dan lif hotel juga sangat bersih dan tidak mempunyai bau yang pelik. Persekitaran: Sangat dekat dengan Central Street dan Sofia. Belok kiri apabila anda keluar dan menyeberang jalan ke Central Street. Saya pergi ke sana setiap hari. Sofia terletak kira-kira 1 km. Ia juga sangat dekat dengan pasar pagi/malam yang tenang di malam. Ia benar-benar lebih menjimatkan daripada bata merah. , terdapat sedikit orang, dan tidak banyak untuk dimakan. Perkhidmatan: Semasa saya mencuci, saya mendapati tiada topi mandi di dalam bilik mandi. Saya menghubungi kaunter penerimaan tetamu dan segera meminta mesin menghantarnya kepada saya. Ia sangat cekap! Oleh kerana saya bangun lewat pada 7hb, saya bersarapan di hotel. Terdapat 28 orang setiap orang (seperti yang ditunjukkan dalam Rajah 10). Ia agak memuaskan dan mempunyai semua yang saya perlukan. Secara umumnya, saya kenyang, tetapi ada tiada kopi. Mesin kopi rosak semasa saya pergi ke sana. , kakitangan sedang menghubungi untuk penyelenggaraan, tetapi mujurlah, ada Michelle di tingkat bawah. Setiap hari kami keluar dan balik, staff akan menyapa kami dengan serius, abang-abang dan auntie di utara memang baik. Memandangkan saya bangun lewat pada hari pertama, saya juga bertanya kepada makcik-makcik di mana mereka boleh mengesyorkan makanan yang lazat, dan mereka sangat bersemangat dengan cadangan mereka. Secara keseluruhan, pengalaman di hotel ini sangat bagus. Saya tetap akan memilihnya lain kali saya pergi ke Harbin.