Hotel berhampiran Yuanda Shopping Center (Qunli Branch), Harbin

設備齊全，乾淨舒適，客服服務貼心周到！有家的感覺！距離機場大巴車落客點不遠，導航步行20分鐘！來之前先打電話給客服，會告知房號及密碼！離高鐵站較近，交通方便！👍所以我們從雪鄉返回後繼續在此住二晚後再去長春！

和朋友一起來玩的，定了這家酒店，進入大堂就讓人心情愉悦，環境設施衞生都非常完美，房間我也很滿意，還可以免費停車，旁邊還和音樂公園捱得很近，前台辦理業務也很快速，尤其感謝佳碩 jifeng mia郭靖四位同事 從剛開始入住就讓我感覺心情愉悦👍👍👍

Very convenient. They have two halal restaurant in the building and a lot of other restaurant. The hotel building right infront kf bus stop. Easy for us to get a taxi and bus. Room very big and comfortable for us. My kids really enjoy the slide in the room. Thank you counter lady, very friendly towards us.

目前認為全哈爾濱入住體驗最好的酒店，服務態度很好，尤其是前台服務員文凱和思思，説話温和，充分為入住者考慮，還贈送的有小禮物，環境衞生乾淨，周圍設施都比較新，交通也挺便利，附近有大商場可以遊玩，如果入住哈爾濱，桔子水晶是很不錯的選擇，值得入住！！

My friend and I had the pleasure of staying at Grand Mercure hotel in Harbin, and I must say it was an exceptional experience. From the moment we entered, I was struck by the spotlessly clean surroundings and the comfortable feeling that enveloped us. The high ceiling added a touch of grandeur to the ambiance, making it feel a luxury 5-star accommodation, all at a budget-friendly price. The highlight of our stay was undoubtedly the comfortable bed and fresh linens. I had the best sleep and woke up feeling refreshed, as if I had slept like a baby. The attention to detail in ensuring a comfortable sleep experience was truly commendable. The hotel staff deserves special mention for their exceptional service. Despite some language barriers, they went above and beyond to assist me with anything I needed and provide accurate information. I vividly remember ALAN CHEN or Chan, although I'm unsure of the exact spelling of his name. He was always attentive to our concerns and questions, taking the time to communicate and ensure we received the correct directions. Their dedication and willingness to assist made a lasting impression on me. In terms of location, the hotel was conveniently located near a bus stop, making it easily accessible from the airport which is around 45mins or less. The ride took less than 10 minutes to reach the high-speed railway station from the hotel. However, I must mention that there weren't many convenient shops in the immediate vicinity, which might be a minor inconvenience for some travelers. Our only issue during our stay was the room temperature, which was quite warm. Despite adjusting the thermostat, we couldn't achieve a comfortable coolness. We resorted to opening the window slightly to let in some fresh air, but leaving it open throughout the night posed the risk of catching a cold. It would be highly beneficial if the hotel could consider providing a humidifier, as the air in the room felt excessively dry. Overall, my stay at this hotel was truly amazing. The cleanliness of the hotel, the exceptional staff, and the convenient location all contributed to a memorable experience. I would highly recommend this hotel to anyone visiting Harbin and would absolutely choose to stay here again on my next visit. The management may want to look into improving the room temperature control and addressing the dryness in the air to ensure an even more pleasant stay for future guests.

酒店裝修別緻，有情調，一進大廳就有一對兒吉祥物——水晶🦌映入眼簾，喜悦的心情立刻提升。前台服務員和大堂經理服務熱情，態度好，積極解決顧客提出的各種需求，給顧客一種賓至如歸的感覺。酒店還一個大院子，可以免費停車，靠近一樓餐廳的位置有一個大露台，天氣暖和的時候，可以坐在遮陽棚下喝茶聊天，很愜意。房間裏設施齊全，衞生乾淨，床品都是新的。冰箱裏的東西免費吃喝，還配有茶和咖啡。走廊裏配有沙發、茶几，方便訪客休息説話，近人情，很暖心。早餐非常豐富，飲品、粥、菜品、主食都很好吃。我衹拍了餐品，忘了拍房間、餐廳以及院子的照片，但實際上酒店的宣傳圖片沒有誇張，都是真實反映。今後有機會來哈市還要住在這裏。強烈推薦給朋友！超級棒！！！

Five star service, the staff are very friendly, the room is very clean and the location is excellent.

晚上很晚（接近凌晨）到酒店，前台耐心細緻的接待。因原房型客滿，還貼心的幫忙免費升級了房型。 房間整潔寬敞，高樓層早起能見江景，離江沿兒也不遠，可以早起到松花江邊散步跑步！ 美中不足的是早餐略顯簡單，希望未來更好……

We are family of 2 adults and two kids 10 and 15 years old stayed for two nights. Actually we have arrived at late night at 00:30 and just called to the reception by number which was provided by trip com. The front desk guy went downstairs and gave us the access to our room. The front desk is located at 4 floor 412 room block E . The room was convenient, very clean, the two double beds are big and comfortable. The window view to the west railway station. We went by walk about 16 minutes from the hotel to railway. The wanda plaza needs to take a taxi to get in and it’s about 10 minutes by car. The room is warm, the windows are good closed, has refrigerator but doesn’t have any dishwear. If you want to eat and cook some simple meal at the room then will need to bring your own tableware. Also we stored our luggage for free at the front desk for few hours. My family have enjoyed the stay. Appreciate for the good accommodation!

Good breakfast. Nice service. The room is very clean. I appreciate the extra offer 3rd free breakfast and I continue to book another 4 days in this hotel. I will come back again in the future.