Ulasan Mercure Hefei South Station Luogang Central Park Hotel
Mercure Hefei South Station Luogang Central Park Hotel
Building S8, Zhonghai Guan Park, Baohe Economic Development Zone, Hefei City, Baohe District, Hefei, Anhui, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Sangat Baik
404 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.9
Kebersihan4.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(404)
Ulasan positif(401)
Ulasan dengan gambar/video(59)
Sarapan pagi yang lazat(70)
Kemudahan yang bagus(48)
Penyambut tetamu yang peramah(39)
Bilik yang besar(26)
Akan datang lagi(16)
Sesuai untuk perjalanan perniagaan(10)
Bufet yang lazat(5)
Berdekatan dengan stesen kereta api(5)
Ulasan kurang baik(3)
dpb
Superior Double
Menginap pada Mei 2024
Solo
82 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Mei 2024
Wonderful experience at Mercure Hefei South Railway Station. Very kind and helpful staff, top quality amenities, and amazing value for the price.
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for your compliment.
Deborah Lynn
Guest Big Bed Room
Menginap pada Mei 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Mei 2024
This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into Meituan. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered Meituan again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from Meituan. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Thank you for your compliment and suggestions.
Peter
Deluxe King
Menginap pada Jul 2024
Bisnes
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Jul 2024
The hotel is new, nice and clean. Excellent choice for people able to speak and read Chinese. For foreigners it works but the staff does not speak English except one lady at the front desk.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest:Thanks for your review,looking forword to your next stay!
Vladimir
Deluxe King
Menginap pada Mei 2024
Bisnes
18 ulasan
4.5/5
Hebat
Disiarkan pada 9 Mei 2024
new and clean , worth a stay
Terjemah
Jawapan daripada Pihak Penginapan: Thanks for your compliment.
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇合肥南站中央公美居酒店。酒店整體佈局117間客房,各類客房數字功能齊全,每間房都有專門配置minibar!酒店有24小時健身房、洗衣房、免費停車場。酒店前台24小時在線,有任何需求請您能隨時聯繫我們!當您走進大廳的那一刻開始,一抹微笑,一聲問候,皆是表達了小美的熱情與貼心,希望能夠每一次入住都能給您帶來更滿意的入住體驗,因為您的滿意才是小美最終的目標!期待您的下次到來!
Jawapan daripada Pihak Penginapan: 敬的貴賓,您好!感謝您選擇合肥南站美居酒店。酒店整體佈局117間客房,各類客房數字功能齊全,每間房都有專門配置minibar!酒店有24小時健身房、洗衣房、免費停車場。酒店前台24小時在線,有任何需求請您能隨時聯繫我們!當您走進大廳的那一刻開始,一抹微笑,一杯熱茶,一聲問候,皆是表達了小美的熱情與貼心,希望能夠每一次入住都能給您帶來更滿意的入住體驗,因為您的滿意才是小美最終的目標!期待您的下次到來,祝您旅途愉快.
Pengguna Tetamu
Bilik katil besar standard
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
前台小哥哥小姐姐都好温柔,服務也特別好。為數不多住酒店,夜裡睡的比較安穩的。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您的入住,我們繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Jinxiaojin
Superior Double
Menginap pada Okt 2024
Bisnes
19 ulasan
4.5/5
Hebat
Disiarkan pada 31 Okt 2024
酒店很新,設施完善,前台服務也很熱情,美居是不錯的選擇。
Terjemah
Jawapan daripada Pihak Penginapan: 每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小美會是您回憶裏最温馨的那個!感謝您的五分好評,祝您事事順心!