Grand Hyatt Hefei

Ulasan Grand Hyatt Hefei

Grand Hyatt Hefei

No. 111 Qianshan Road, Shushan District, Hefei, Anhui, ChinaLihat Butiran Hotel
Grand Hyatt Hefei
Grand Hyatt HefeiGrand Hyatt HefeiGrand Hyatt Hefei
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.9/5
Terbaik
7858 ulasan
Ulasan yang disahkan
Persekitaran4.9
Kemudahan4.9
Perkhidmatan4.9
Kebersihan4.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(7858)
Ulasan positif(7815)
Ulasan dengan gambar/video(1971)
Sarapan pagi yang lazat(385)
Penyambut tetamu yang peramah(254)
Mudah untuk pergi membeli-belah(253)
Sesuai untuk perjalanan perniagaan(213)
Pemandangan malam yang menarik(115)
Kolam renang yang bagus(83)
Ulasan kurang baik(43)
Goswin Arendsen de Wolff
Grand Hyatt Deluxe Twin Room
Menginap pada Okt 2024
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Nov 2024
The exquisite mall, marvelous views and the proximity to the mind-blowing museum together with its quiet and peaceful green surroundings make the Grand Hyatt, the pace to stay. Don't forget the World Ice Arena where Dreams are build and made come true.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you so much for your wonderful review of the Grand Hyatt Hefei! We are thrilled to hear that you enjoyed your stay and appreciated the exquisite mall, stunning views, and the serene green surroundings. It’s always our goal to provide an environment where guests can relax and enjoy both the beauty of nature and the vibrant attractions nearby. Your kind words motivate us to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to the Grand Hyatt Hefei in the future. Thank you once again for your feedback!
Pengguna Tetamu
Grand Hyatt Deluxe Double Bed Room
Menginap pada Ogo 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Sep 2024
It was a wonderful experience. Many thanks to the service manager Nina, she made my stay even better
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are thrilled to hear that you had a memorable stay and that our service manager, Nina, made such a positive impact on your visit. At Grand Hyatt Hefei, we strive to provide exceptional service and create lasting memories for our guests. It’s always rewarding to know that our team members, like Nina, go above and beyond to ensure your comfort and satisfaction. Your kind words will surely be shared with her and the rest of the team, as they serve as great motivation for us all. We hope to welcome you back soon for another delightful stay. If there’s anything specific you would like to experience or if you have any special requests for your next visit, please don’t hesitate to reach out to us. Thank you once again for your thoughtful review. Safe travels, and we look forward to seeing you again at Grand Hyatt Hefei! Warm regards, Hotel Management
Eric Tilo
Grand Hyatt Deluxe Double Bed Room
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Feb 2025
This is our go to hotel when in Hefei. The location next to the MixC mall can’t be beat. The service is 5 star, especially Lily who attended to our every need. You won’t be disappointed staying here!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are delighted to hear that our hotel has become your go-to choice when visiting Hefei. Our prime location next to the MixC mall truly offers our guests the convenience of shopping and entertainment right at their doorstep, and we're thrilled that you found it to be unbeatable. We are especially grateful for your kind words about our service. It's fantastic to know that Lily made such a positive impression and attended to your needs with 5-star care. We take great pride in our team, and your recognition of their efforts means a lot to us.Thank you once again for your kind feedback. We look forward to welcoming you back to the Grand Hyatt Hefei for another memorable stay!Warm regards, Grand Hyatt Hefei Team
Pengguna Tetamu
Regency Deluxe Double Bed Room
Menginap pada Dis 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jan 2025
The experience was great and the hotel was very clean and great location. Lily's service was excellent, she helped us with our trip. Overall very satisfied.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are delighted to hear that you enjoyed your stay and found our hotel to be clean and well-located. It’s fantastic to know that Lily’s service made a positive impact on your trip. We strive to provide our guests with exceptional service, and we will be sure to pass along your kind words to her. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!Warm regards, The Grand Hyatt Hefei Team
Li
Regency Deluxe Double Bed Room
Menginap pada Dis 2024
Bisnes
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Jan 2025
I was upgraded to a suite, which was a nice surprise me. The staff was nice in general, and responded quickly to my requests. There are some areas for improvement. At the breakfast, I ordered dumpling. The service staff, who prepared dumpling for me, did not wear a mask. I saw him using his dirty hands, which just cleaned his nose, to add ingredients to the bowl. This was disgusting. The signs for the elevators near the entrance to the mall are misleading in indicating the floors that the elevators can reach.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for taking the time to share your experience at the Grand Hyatt Hefei. We are delighted to hear that you were pleasantly surprised by your suite upgrade and that our staff provided you with prompt assistance during your stay. However, we sincerely apologize for the issues you encountered regarding food safety and the misleading signage for the elevators. Please know that we take such matters very seriously. The hygiene of our food preparation is of utmost importance, and we will address your concerns with our kitchen team to ensure that all staff members adhere to strict health protocols. Additionally, we appreciate your feedback about the elevator signage. We will review and improve the clarity of our directions to enhance the guest experience in our hotel and the connected mall. Your insights are invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
Cai deRei
Grand Hyatt Deluxe Double Bed Room
Menginap pada Sep 2024
Bisnes
16 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Dis 2024
Just simply the best place to stay in Hefei. Rooms are nice and clean. Location is simply perfect! And overall the hotel offers a great value for the price. I especially like the pool. It is just nice to relax there.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your wonderful review of the Grand Hyatt Hefei! We're thrilled to hear that you found our hotel to be the best place to stay in Hefei. It's fantastic to know that you appreciated the cleanliness of our rooms and the perfect location we offer. We strive to provide great value for our guests, and it’s rewarding to hear that you felt the same. We’re especially glad you enjoyed relaxing by the pool—it's a perfect spot to unwind! Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable stay. Warm regards, The Grand Hyatt Hefei Team
Aussiecorey
Grand Hyatt Deluxe Double Bed Room
Menginap pada Feb 2024
Melancong bersama rakan
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mac 2024
Excellent service and overall a wonderful experience. Highly recommended.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing Grand Hyatt Hefei for your recent stay and for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed excellent service during your time with us, and we truly appreciate your recommendation. At Grand Hyatt Hefei, we strive to provide exceptional service to all our guests, and it is heartwarming to know that our efforts made your stay memorable. Your kind words about our service team will be shared with them, as they take pride in delivering the best experiences to our guests. Should you have any future plans to visit Hefei, we would be honored to welcome you back to Grand Hyatt Hefei. Our team is always here to assist you and make your next stay even more remarkable. Once again, thank you for your kind words and for recommending our hotel. If there is anything else we can assist you with, please do not hesitate to reach out to us. Warm regards, Marketing and Communication Manager
Pengguna Tetamu
Grand Hyatt Deluxe Twin Room
Menginap pada Nov 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jan 2025
Stayed one night. Th service, room, and staff were all great.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to share your experience at the Grand Hyatt Hefei! We are thrilled to hear that you enjoyed your stay with us and found our service, room, and staff to be great.At Grand Hyatt Hefei, we strive to provide our guests with a comfortable and memorable experience, and it’s wonderful to know that we met your expectations during your visit. Your kind words about our team will certainly be shared with them, as they work hard to ensure each guest feels welcomed and valued.We hope to have the pleasure of welcoming you back for another stay in the future. If there’s anything specific you’d like to experience next time, please feel free to let us know. Safe travels!Warm regards, Grand Hyatt Hefei Team
Daniel
Grand Hyatt Deluxe Twin Room
Menginap pada Okt 2024
Bisnes
57 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Nov 2024
Always a good choice with big and clean rooms and decent breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind review! We are thrilled to hear that you enjoyed your stay at the Grand Hyatt Hefei. It's wonderful to know that you found our rooms spacious and clean, as we always strive to provide a comfortable environment for our guests. We take great pride in our breakfast offerings, and it’s fantastic to hear that you found it to be decent. Our team works hard to ensure a variety of delicious options are available to start your day right. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay in the future! Safe travels!
Pengguna Tetamu
Grand Hyatt Deluxe Suite
Menginap pada Mei 2024
Bisnes
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jun 2024
First time staying at Hefei Grand Hyatt, but it wasn’t my first visit to Hefei. My stay was perfect, the attention and service of the manager Daisy was absolutely perfect, they really take care of the customers. I was staying at the 51th floor, in the Suite Deluxe the view is amazing, the room is huge and super luxurious, the modern decoration is also superb. I have been previously at Hefei Langham and Intercontinental, those are great hotels, but I think the Grand Hyatt is still by far the best choice
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at Grand Hyatt Hefei and for taking the time to share your experience with us. We are thrilled to hear that your first visit to our hotel was such a memorable one. It brings us great joy to know that you found your stay to be perfect and that the service provided by our manager, Daisy, exceeded your expectations. We take pride in delivering exceptional customer care, and we are delighted that you felt well taken care of during your time with us. We are glad to hear that you enjoyed the breathtaking view from your Deluxe Suite on the 51st floor. It's wonderful to know that you found the room to be spacious, luxurious, and beautifully decorated. Your kind words about our modern decor are truly appreciated. Your feedback motivates us to continue striving for excellence and providing our guests with unforgettable experiences. Thank you once again for choosing Grand Hyatt Hefei. We look forward to the opportunity to host you in the near future and create more wonderful memories together.
Pengguna Tetamu
Grand Hyatt Deluxe Twin Room
Menginap pada Mei 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jun 2024
Very fancy and luxurious. Clean room with comfortable bed. Convenient location to conduct business trip.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at Grand Hyatt Hefei and taking the time to share your experience with us. We are delighted to hear that you found our hotel to be very fancy and luxurious. We are glad that you enjoyed your clean room with a comfortable bed. Our housekeeping team works diligently to ensure that all rooms are impeccably clean and well-maintained for our guests' comfort and satisfaction. It is wonderful to know that you had a restful and peaceful stay with us. We are also pleased to hear that our convenient location was beneficial for your business trip. At Grand Hyatt Hefei, we strive to provide a seamless experience for our business travelers, offering amenities and services that cater to their specific needs. We understand the importance of a convenient location for conducting business, and we are delighted that our hotel met your expectations in this regard. Your feedback is truly appreciated as it helps us to continually improve and enhance the overall guest experience. Should you have any further comments or suggestions, please do not hesitate to share them with us. We value your input and are committed to making your future stays even more enjoyable. Once again, thank you for choosing Grand Hyatt Hefei. We look forward to welcoming you back for another exceptional stay in the near future. If there is anything we can assist you with, please feel free to reach out to us.
Pengguna Tetamu
Grand Hyatt Deluxe Twin Room
Menginap pada Feb 2024
Melancong bersama rakan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mac 2024
Room is great with amazing views
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for choosing to stay at the Grand Hyatt Hefei and for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience during your stay and enjoyed the amazing views from your room. At the Grand Hyatt Hefei, we strive to provide our guests with exceptional service and a memorable stay. It is wonderful to know that you were pleased with the quality of your room and that the views exceeded your expectations. Your kind words will be shared with our team members, as it serves as a great source of motivation for us to continue delivering exceptional service. We truly appreciate your feedback and look forward to welcoming you back to the Grand Hyatt Hefei in the future. Should you have any further questions or require any assistance, please do not hesitate to reach out to us. Best regards, Marketing & Communication Manager
Pengguna Tetamu
Grand Hyatt Deluxe Double Bed Room
Menginap pada Jul 2024
Bisnes
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2024
Very spaces and new hotel. staff are kind and location is great!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you so much for taking the time to share your experience at the Grand Hyatt Hefei! We are thrilled to hear that you found our hotel spacious and newly designed, as we strive to create a comfortable and modern atmosphere for our guests. Your kind words about our staff truly warm our hearts. We believe that exceptional service is key to a memorable stay, and it’s wonderful to know that our team made a positive impression on you. We will be sure to pass on your compliments to them, as they will be delighted to hear that their efforts have made your stay enjoyable. We are also glad to hear that you appreciated our location. Being situated in a prime area allows our guests to easily explore the best that Hefei has to offer, and we’re happy that you could enjoy that aspect of your visit. Thank you once again for your lovely feedback. We look forward to welcoming you back to the Grand Hyatt Hefei in the future for another wonderful stay! Warm regards, The Grand Hyatt Hefei Team
DennisHou
Grand Hyatt Deluxe Double Bed Room
Menginap pada Sep 2023
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2023
I must express my deep appreciation to hotel butler Tina, thanks to her elegant& considerate service in whole journey. Next trip I will continue to carry my family to visit the Park Hyatt.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thanks for stay with Grand Hyatt Hefei. We are glad to know you have been take good care during your stay. Your appreciation to Tina's hospitality will deliver to her department. We wish to see you and your family again in Grand Hyatt Hefei, wish you have a nice journey.
Pengguna Tetamu
Grand Hyatt Deluxe Suite
Menginap pada Mac 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Apr 2024
We loved staying here! The space is gorgeous, great location by the mall, and super family friendly! Also really great pool.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for staying with Grand Hyatt Hefei, we are glad to know you and your family had wonderful time during your stay. Hotel located in the business area of Hefei civic district, connect to MixC mall, it is convenient for shopping, leisure, dining and transportation, etc. We are looking forward to welcome you again for your next visit to Hefei. Wish you have a nice day.