Grand Hyatt Hefei

Ulasan Grand Hyatt Hefei

Grand Hyatt Hefei

No. 111 Qianshan Road, Shushan District, Hefei, Anhui, ChinaLihat Butiran Hotel
Grand Hyatt Hefei
Grand Hyatt HefeiGrand Hyatt HefeiGrand Hyatt Hefei
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Ulasan Tetamu

9.8/10
Perfect
10245 ulasan
Ulasan yang disahkan
Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
Tapis mengikut:
Susun mengikut:
All reviews(10245)
Positive reviews(10186)
Reviews with photos/video(2510)
Loved the view(587)
Delicious breakfast(518)
Would stay again(422)
Friendly front desk staff(327)
Perfect for business trips(280)
Clean pool(124)
Great swimming pool(124)
Negative reviews(53)
RositaFresita
Regency Exclusive Double Bed Room
Daftar masuk pada Dis 2025
Solo traveler
5 ulasan
10/10
Outstanding
Disiarkan pada 1 Feb 2026
Had a great stay again in this same room. It is very spacious, clean and the attendant takes care of all your needs during the stay. I love that! They bring everything to your door no need to get things yourself. It includes club lounge access which is very convenient for meals. I would definitely book again. I also used their laundry service and it was ready the same day.
Jawapan daripada Pihak Penginapan: Thank you so much for choosing Grand Hyatt Hefei again and for sharing your wonderful experience! We're delighted to hear that you enjoyed the spacious and clean room, as well as the attentive service from our team. It’s great to know that the convenience of having everything brought to your door and the club lounge access made your stay even more comfortable. We're also pleased that our laundry service met your expectations with same-day delivery. We look forward to welcoming you back for another enjoyable stay soon!
Guest User
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Dis 2025
Family
38 ulasan
10/10
Outstanding
Disiarkan pada 16 Jan 2026
True to its brand, I always choose Grand Hyatt whenever I visit Hefei. I've stayed here multiple times and every visit has been satisfying. This time, I was assisted by guest experience manager Xiao Li, who proactively checked in daily to see if I needed anything and was always incredibly responsive. The underground parking is convenient, and having MixC shopping mall right downstairs means all my dining, entertainment, and shopping needs are met in one place. It couldn't be more convenient! 👍
Teks AsalDiterjemah oleh Google
6/8
Jawapan daripada Pihak Penginapan: 非常感謝您一如既往地選擇合肥君悦酒店,並給予我們高度評價!很高興聽到您對賓客經理小李的貼心服務感到滿意,我們會將您的讚美轉達給他。方便的地下停車和樓下萬象城的便利設施,確實為您的出行和娛樂提供了極大便利。期待您的下一次光臨,我們將繼續努力為您帶來更優質的體驗!祝您生活愉快!
Guest User
Regency Deluxe Double Bed Room
Daftar masuk pada Dis 2025
Traveling with friends
11 ulasan
10/10
Outstanding
Disiarkan pada 4 Jan 2026
Extremely satisfied! The room was very spacious, perfect for friends to gather for tea and chats. Being on the 45th-55th floor, we had a fantastic night view. The room also included Executive Lounge access and breakfast, both of which were excellent and plentiful. A special shout-out to Joanna and the butler service; they were incredibly responsive to every request. We ordered a lot of takeout during our two-night stay, and the concierge staff went above and beyond to repeatedly help us retrieve it – truly amazing! As out-of-town visitors, this experience definitely added to our positive impression of Hefei.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 非常感謝您選擇合肥君悦酒店並分享如此詳細的入住體驗!很高興聽到您對房間空間、夜景以及嘉賓軒禮遇和早餐的滿意。我們會將您對Joanna和管家團隊的讚揚轉達給他們,他們一定會很開心。感謝您對禮賓部工作人員的認可,我們始終致力於為每一位客人提供貼心周到的服務。期待您和朋友們下次再來合肥君悦,繼續享受美好時光!祝您旅途愉快!
Guest User
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Nov 2025
Traveling with friends
2 ulasan
9.2/10
Great
Disiarkan pada 28 Dis 2025
Staying at the Grand Hyatt Hefei for this trip, I found the hotel's location to be excellent. It's really close to attractions like the Anhui Museum (new building), the Art Museum, and the Geological Museum, as well as the popular 'Hecai 1972' complex. The hotel is also on a high floor, offering panoramic views of Swan Lake and Hefei's famous 'Three-Piece Set' landmarks.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 感謝您選擇合肥君悦酒店,並分享您的入住體驗!很高興您喜歡酒店優越的地理位置,方便遊覽安徽博物館、新館、美術館和地質博物館等景點。我們也很開心您能欣賞到天鵝湖和“合肥三件套”的美麗全景。期待您的再次光臨,祝您旅途愉快!
LvxingjiaTin & Taylor
Regency Deluxe Twin Room
Daftar masuk pada Nov 2025
Other
79 ulasan
10/10
Outstanding
Disiarkan pada 28 Dis 2025
Grand Hyatt is my favorite high-rise hotel in Hefei, excellent in every aspect. Whenever I have friends visiting from afar, I always book their stay here. Since the hotel is located above MixC Mall, it's incredibly convenient for dining, entertainment, and shopping. I'll definitely keep supporting them in the future!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 非常感謝您對合肥君悦酒店的喜愛與支持!很高興聽到您和您的好友都能在這裏享受到便捷的吃喝玩樂和購物體驗。我們會繼續努力,為您和每一位賓客提供更加優質的服務和舒適的環境,期待您的再次光臨!祝您生活愉快!
Grace129
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Nov 2025
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 15 Dis 2025
My experience at the Grand Hyatt Hotel was great, with an awesome ambiance. It was clean and refreshing. The food was overwhelming in its variety, and the service staff were very helpful and warm. I would definitely recommend it to friends.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for sharing your wonderful experience at the Grand Hyatt Hefei. We are delighted to hear that you enjoyed the ambiance, found the hotel clean and refreshing, and appreciated the wide variety of food options. It’s also great to know that our service staff made a positive impression with their helpfulness and warmth.Your recommendation means a lot to us, and we look forward to welcoming you and your friends back for another memorable stay.Warm regards, Grand Hyatt Hefei Team
Guest User
Grand Hyatt Deluxe Double Bed Room
Daftar masuk pada Jun 2025
Traveling with friends
2 ulasan
10/10
Outstanding
Disiarkan pada 11 Jul 2025
Manager Lady Heidi did an excellent job. Let people with kids feel like home. Prepared also a welcome gift for our kid. Concierge also was very nice.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for sharing your wonderful experience at Grand Hyatt Hefei. We are delighted to hear that Manager Lady Heidi and our concierge team made you and your family feel at home. It’s especially heartwarming to know that the welcome gift for your child added a special touch to your stay.We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable visit.Warm regards, Grand Hyatt Hefei Team
Guest User
Teddy Collection Grand Hyatt Deluxe Twin Room
Daftar masuk pada Nov 2025
Family
34 ulasan
10/10
Outstanding
Disiarkan pada 8 Feb 2026
Great location. The food is ok. They have too many desserts with durians in them. They should realize that people dont like durians. The room was nice and the pool was also nice.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at Grand Hyatt Hefei. We're delighted to hear that you enjoyed our convenient location, comfortable room, and the pool facilities.We appreciate your honest feedback regarding the food and dessert selection. We understand that durian is a unique flavor that not everyone enjoys, and we apologize if the dessert options felt limited in variety because of this. Your comments are valuable, and we will certainly share them with our culinary team to ensure a more balanced dessert menu that caters to a wider range of preferences.We hope to welcome you back soon for another enjoyable stay, and we're committed to making your next visit even better.Warm regards, Grand Hyatt Hefei Team
Guest User
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Nov 2025
Traveling with friends
28 ulasan
10/10
Outstanding
Disiarkan pada 14 Dis 2025
The customer service of this hotel is superb!. Everyone is kind, helpful, and respectful. The room is huge, light, and bright. I am speechless. Will definitely come back again. Shout out to the check-in guy. Too bad, I was not able to get his name. To Lily, thank you so much for all your help.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review of Grand Hyatt Hefei! We are delighted to hear that you found our customer service superb and that our team made a positive impression with their kindness, helpfulness, and respect. It’s especially rewarding to know that the check-in experience stood out to you, and we will be sure to pass along your shout-out to the team member, as well as to Lily for her dedicated assistance.We’re glad you enjoyed the spacious, bright, and comfortable room—it’s great to hear it made your stay so memorable. Your kind words truly motivate us to continue delivering exceptional service and memorable experiences.We look forward to welcoming you back to Grand Hyatt Hefei soon for another outstanding stay!Warm regards, Grand Hyatt Hefei Team
Guest User
Grand Hyatt Deluxe Double Bed Room
Daftar masuk pada Okt 2025
Business traveler
36 ulasan
10/10
Outstanding
Disiarkan pada 7 Jan 2026
Grand Hyatt Hefei is the place I always stay at when I travel to Hefei. The hotel has a very good location. Room is clean and spacious. Staff are also very friendly and helpful. Highly recommended.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review of Grand Hyatt Hefei. We are delighted to hear that you consistently choose to stay with us whenever you visit Hefei. It’s great to know that our convenient location, clean and spacious rooms, and friendly, helpful staff have contributed to a positive experience for you.Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip. If there is anything we can do to make your stay even better, please don’t hesitate to let us know.Warm regards, Grand Hyatt Hefei Team
Jan-Michael Hagemann
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Apr 2025
Family
10 ulasan
9.0/10
Great
Disiarkan pada 1 Jun 2025
Nice breakfast, super Location. Nice swimming pool
Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the breakfast, location, and swimming pool at Grand Hyatt Hefei. We look forward to welcoming you back for another great stay!
Abraham Yoo
Regency Deluxe Twin Room
Daftar masuk pada Jan 2025
Business traveler
13 ulasan
8.0/10
Very good
Disiarkan pada 24 Feb 2025
It was an excellent staying experience at grand hyatt hotel at hefei.
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for sharing your wonderful experience at the Grand Hyatt Hefei! We are thrilled to hear that you had an excellent stay with us. Our team is dedicated to providing exceptional service and a comfortable atmosphere, and it’s rewarding to know we met your expectations. We strive to create memorable experiences for all our guests, and your kind words motivate us to continue delivering the best. If there’s anything specific you enjoyed or any suggestions you may have for us, please feel free to share. We value your feedback as it helps us improve and enhance our services. We look forward to welcoming you back to the Grand Hyatt Hefei in the future!
N Lau
Grand Hyatt Deluxe Double Bed Room
Daftar masuk pada Apr 2025
Business traveler
13 ulasan
10/10
Outstanding
Disiarkan pada 13 Mei 2025
Nice hotel with good service, Heidi and her team taking very good care of me, will choose this hotel again if I revisit Hefei !
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at the Grand Hyatt Hefei and that our team, especially Heidi, made such a positive impact on your experience. Providing exceptional service is our top priority, and it’s always rewarding to know that our efforts are appreciated.We’re delighted that you found our hotel to be nice and comfortable. It’s great to know that you felt well taken care of, and we truly appreciate your kind words about our staff. They work hard to create memorable experiences for our guests, and your feedback will surely inspire them to continue delivering outstanding service.We look forward to welcoming you back to Hefei in the future! If there’s anything specific you’d like during your next visit, please don’t hesitate to reach out. Your comfort and satisfaction are our utmost concern.Thank you once again for choosing Grand Hyatt Hefei. Safe travels, and see you soon!Warm regards, Grand Hyatt Hefei Team
Goswin Arendsen de Wolff
Grand Hyatt Deluxe Twin Room
Daftar masuk pada Okt 2024
Solo traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 2 Nov 2024
The exquisite mall, marvelous views and the proximity to the mind-blowing museum together with its quiet and peaceful green surroundings make the Grand Hyatt, the pace to stay. Don't forget the World Ice Arena where Dreams are build and made come true.
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you so much for your wonderful review of the Grand Hyatt Hefei! We are thrilled to hear that you enjoyed your stay and appreciated the exquisite mall, stunning views, and the serene green surroundings. It’s always our goal to provide an environment where guests can relax and enjoy both the beauty of nature and the vibrant attractions nearby. Your kind words motivate us to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to the Grand Hyatt Hefei in the future. Thank you once again for your feedback!
Guest User
Grand Hyatt Deluxe Double Bed Room
Daftar masuk pada Ogo 2024
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 29 Sep 2024
It was a wonderful experience. Many thanks to the service manager Nina, she made my stay even better
6/7
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are thrilled to hear that you had a memorable stay and that our service manager, Nina, made such a positive impact on your visit. At Grand Hyatt Hefei, we strive to provide exceptional service and create lasting memories for our guests. It’s always rewarding to know that our team members, like Nina, go above and beyond to ensure your comfort and satisfaction. Your kind words will surely be shared with her and the rest of the team, as they serve as great motivation for us all. We hope to welcome you back soon for another delightful stay. If there’s anything specific you would like to experience or if you have any special requests for your next visit, please don’t hesitate to reach out to us. Thank you once again for your thoughtful review. Safe travels, and we look forward to seeing you again at Grand Hyatt Hefei! Warm regards, Hotel Management